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Rated 2 out of 5 stars

My eyelashes still don't arrive. I got them on the 16 August and ow it's 5 September. Which means +15 business day that it's been taking. The delivery update has not been updating since 6 days , it sa... See more

Rated 2 out of 5 stars

At first I thought it is the one for me, after look at their instagram and YouTube reviews I decided to buy it, For the price, the quality just doesn’t match — they too expensive for what you actuall... See more

Rated 5 out of 5 stars

Amazing Customer service! They have a Whatsapp groupchat for all members where you can ask all inquiries and share your experiences with other customers. They also try very hard to meet any expectatio... See more

Rated 5 out of 5 stars

I’ve been looking for easy lashes to use and have tried several brands, but Wosado has quickly become my favorite! I love how it doesn’t require glue and truly takes only a few seconds to put on. My f... See more

Company replied

Company details

  1. Cosmetics Store

Written by the company

At WOSADO, we stand as a trailblazing brand championing "Technology and Efficiency" within the beauty industry. While the rapid pace of technology is evident in every aspect of our lives, we recognized that the daily makeup routine still presented tedious challenges, consuming valuable time. WOSADO redefines the beauty experience, making makeup less complicated and more time-effective. Thank you for choosing to embark on this journey of beauty and efficiency with us!


Contact info

3.5

Average

TrustScore 3.5 out of 5

113 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Highly Recommend Wosado Lashes!

I highly recommend Wosado lashes, as they are cute, stylish, and very easy to use! The new packaging is also extremely
practical and great to carry around. The Wosado service is also very sweet and always willing to answer any questions and offer support. I have been satisfied with both my purchases and have received many compliments on my lashes! 😊

6 October 2024
Unprompted review
Rated 5 out of 5 stars

Nothing else has worked!

I’ve tried falsies, extensions, nothing works for my small, sensitive monolid. These lashes stay on all day with a mascara fixer, doesn’t irritate me and so easy to put on and take off. The site is easy and the service is excellent. Looking forward to getting more styles.

25 September 2024
Unprompted review
Rated 5 out of 5 stars

These lashes are my game changer

These lashes are my game changer. Since I have them I don't use mascara. I have ordered already 6 models. I have to say that the beginning was rough. However I didn't give up and try as much times as I needed and it was worth it. Now putting them on lasts 1 minute. I strongly recommend to curl your lashes and use fixer or other transparent mascara. It helps a lot and they stay at place for whole day. Many people ask me about them and they think I made them in beauty salon. I also want to stress that client service of wosado team is extremely helpful. They answer very fast and help you with everything. I am truely happy that I found this brand.

23 September 2024
Unprompted review
Rated 5 out of 5 stars

Best lashes ever!

These lashes are the absolute best! The product itself is amazing: fast to put on and take off, and I love the variety of designs they have too. They're easy enough to use for daily wear! The company is extremely innovative, constantly improving their products and listening to customer feedback. Customer service is great as well, very friendly and accommodative! 10/10 product and company.

19 September 2024
Unprompted review
Rated 5 out of 5 stars

The purchasing experience was seamless

The purchasing experience was seamless, after the sale they invite you to join a group where the Wosado team is very friendly and service oriented. At the moment I'm waiting to receive my eyelashes so couldn't comment about the product just yet, but so far the experience has been good. Thanks!

16 September 2024
Unprompted review
Rated 1 out of 5 stars

Worst and most expensive fake lashes

I placed my order #Wosado6224, a pair of magnetic eyelash for £40 way overpriced but thought it might be worth the hype. Absolutely disastrous to put on, even when I have curled my eyelashes and watched the instruction videos multiple times, they didn't get on my real lashes properly. Every time I close the magnetic clip, the eyelashes stay on the clip rather than closing up with the bottom lash. Do not buy, waste of money and the most expensive fake eyelashes I have ever purchased!

16 September 2024
Unprompted review
WOSADO logo

Reply from WOSADO

Dear customer,
Thank you for your feedback, and I'm sorry for the trouble you've had with our lashes.
We had refund your order, which we’re glad to have resolved for you.
At Wosado, customer satisfaction is our top priority, and we want to ensure you have a great experience with our products.

Please let us know if there’s anything else we can assist you with!
Regards,
WOSADO TEAM

Rated 5 out of 5 stars

I’m very pleased

I’m very pleased with the look with this lashes. I have purchased some lashes from other brands but they don’t look natural and good. The things that made me want to buy from WOSADO is the packaging and accessories that come with them. It’s easier to apply them with the V-shaped clip than the other ones.

15 September 2024
Unprompted review
Rated 4 out of 5 stars

I ordered 3 eyelashes

I ordered 3 eyelashes, but one was out of Stock. Later they reached out to me per WhatsApp that they didn't had that one eyelash pair. They told me they that if I wanted to I could either get refund immediately or get another style of eyelashes instead. I exchanged them. I still haven't got my order yet. And I can't write about how good the product might be. But I can confirm that the customer service is by far one of the best.

15 September 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Service - Helped Resolved My Issue

Dora from the customer service was so friendly and patient helping me with my order! I ordered it for my mom's birthday present, and Dora reached out to let me know that the birthday card from the warehouse wasn't available, she was very helpful in resolving this with me. I've heard so many great things about these lashes so I'm excited for my mom to try it herself! Love that this company values their customers' satisfaction, helps with all inquiries, and provide such a great customer experience.

10 September 2024
Unprompted review

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