Worthington Clark Reviews 

880
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 309 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, helpful, and understanding, making interactions pleasant and productive. The service provided is frequently described as efficient and thorough, guiding individuals seamlessly through complex processes with excellent customer service and clear communication. Reviewers appreciate the ease of contact, including video calls and consistent updates, which ensured they felt informed and at ease. The overall user experience is often described as trouble-free, with staff patiently explaining procedures and addressing initial skepticism. Many customers recommend the company, emphasizing their trustworthiness and the positive outcomes achieved.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as polite, helpful, and... See more

Service

Clients share positive opinions on service, consistently highlighting the simplicity, efficiency, and... See more

Customer service

Reviewers consistently report positive feedback about customer service, highlighting the helpfulness and... See more

Customer communications

Reviewers highlight positive aspects of contact, often noting initial skepticism when first contacted out of... See more

User experience

Users describe positive interactions with user experience, often highlighting a trouble-free and simple... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Monies owed to me that I was unaware of was found by the team. Paperwork is not full of legal gibberish, easy to follow. Holding a video meeting was easily arranged. I am an early riser so a 6 am cal... See more

Company replied

Rated 5 out of 5 stars

Worthington Clark is a trustworthy asset recovery firm who recovered assets that had been lost to me for almost 40yrs. They percivered in sending me notifications of lost assets over a few years and... See more

Company replied

Rated 5 out of 5 stars

I am a Retired Police Officer and have worked in IT so I was obviously sceptical wen I was contacted by someone from Australia. I was soon put at ease by the lady (Lesley Bowen) who explained everyt... See more

Company replied

Rated 5 out of 5 stars

HATS OFF TO WORTHINGTON CLARK AND ALL THE STAFF.PLAINSAILING ALL THE WAY. TROUBLE FREE FROM START TO FINISH. ANY QUERIES DEALT WITH IN A QUICK , FRIENDLY, PROFESSIONAL AND STRESSFREE WAY. NO COM... See more

Company replied


Company details

  1. #1 of 1 best companies in Research Institute
  2. #6 of 18 best companies in Financial Institution
  3. #1 of 1 best companies in Genealogist

Written by the company

Over 40 years of specialist experience in probate genealogy and beneficiary research for Lawyers & Trustees, estates, executors & beneficiaries, as well as historical research for companies, custodians, schools and communities.


Contact info

4.8

Excellent

TrustScore 5 out of 5

880 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(880)

307 reviews in the last 12 months

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Rated 5 out of 5 stars

I have had my first payment

I have had my first payment, two more to go. It’s wonderful, I know that I had a high commission and costs to pay, however I did not have a clue about the shares until WC contacted me.
I really thought I was being scammed!

13 May 2026
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Reply from Worthington Clark

Thanks Margot. Glad we got you a good outcome. Recovering money for our UK customers may appear simple but it actually 4 processes in 2 different currencies.

Rated 5 out of 5 stars

Very quick process

Very quick process, had doubts initially but good communication from Simon and team cleared these.
Team are easy to deal with and happy to clarify any queries you may have.

15 May 2026
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Reply from Worthington Clark

Thanks Josh - your case was pretty tricky but some great research on both your part and ours overcame the issues. Glad we go you a good outcome

Rated 5 out of 5 stars

Natalie was very helpful with…

Natalie was very helpful with everything. And made everything very easy. The whole team very professional and good at keeping you up to date.

12 May 2026
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Reply from Worthington Clark

Leica, thank you. Nat is great!

Rated 5 out of 5 stars

Great Service...

Really appreciate their service as they did 95% of the work. From the first contact right up to receiving my payments, they have been very upfront with everything. Thank you.

29 April 2026
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Reply from Worthington Clark

Vinaka - we aim to reduce our customer's work to the absolute minimum. Glad we achieved it in this case

Rated 4 out of 5 stars

I think 15% is a fair commission

I think 15% is a fair commission. 30% is extravagant

8 May 2026
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Reply from Worthington Clark

Helen - your brother wrote in a couple of days ago and said the same thing. I'll repeat what I said in reply. Our fee was very clear before you decided to proceed, and obviously it’s entirely up to you as to whether to accept the fee or not. As context this is money from a long-deceased estate, unknown to any member of the family. Bear in mind there is years of work and unique analysis that goes into identifying these assets, finding who they now belong to, understanding how to recover them and do so quickly and securely. We are glad we recovered this windfall quickly and efficiently for your family. Frankly if you don't like the fee go and figure out what the assets are and reclaim them yourselves - in our view you wont be able to and therefore the value we add (on a net basis) is enormous. Look to what you get. Thanks Simon

Rated 5 out of 5 stars

Fab company

When I first got the letter I thought it was a scam and I was so wrong. Can not recommend Worthington Clark enough. Dealt with our claim in a friendly professional manner. Always willing to help and were really quick to sort out our claim.

8 May 2026
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Reply from Worthington Clark

Thanks Kerry - yours was a complicated case and unfortunately the lawyer involved caused massive delays, a not uncommon issue. Glad we sorted it out quickly.

Rated 3 out of 5 stars

There is a monstrous fee

There is a monstrous fee. Charging 1/3 of the total is what feels to me like paying a ransom to someone holding your money hostage. Surely a flat fee is appropriate as a large asset demands no more work than a small one, but it seems that we have subsidised others. Given the percentage seems to be completely un-negotiable, and WC have no obvious competitors, there is not even normal market pressure to exert.
Having said that, once we agreed to be fleeced, their performance was exemplary.

8 May 2026
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Reply from Worthington Clark

Andrew, we are sorry you feel that way. Our fee was very clear before you decided to proceed, and obviously it’s entirely up to you as to whether to accept the fee or not. As context this is money from a long-deceased estate, unknown to any member of the family. Bear in mind there is years of work and unique analysis that goes into identifying these assets, finding who they now belong to, understanding how to recover them and do so quickly and securely. We are glad we recovered this windfall quickly and efficiently for your family. Simon

Rated 5 out of 5 stars

We were very skeptical at first

We were very skeptical when we were approached a couple of years ago about unclaimed monies. However we did some investigation into the company and decided to chance contacting them. We are very happy that we did as we have now received these funds.

7 May 2026
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Reply from Worthington Clark

Carole, thank you for being open-minded and checking us out

Rated 5 out of 5 stars

Lost money

Our experiecence was truly amazing from start to nearly finished , we were so hesitant in the beginning very wary ,but after reading other people's reviews etc we decided to go ahead ,we can honestly say every team member were quick clear in what was happening with phone calls emails etc ,within a few wks we have received part of our lost money that we never new of and wouldn't have known how to find ,it came in a much needed time ,to all the Team at worthington Clarke thank you for all your support,truly recommended pleasant experence xx

20 April 2026
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Reply from Worthington Clark

Thank you Raelene, thats excellent news - and we look forward to concluding your claim in the next few weeks

Rated 3 out of 5 stars

Cost

I think the process was very thorough and professional. I question the cost 30% plus gst was excessive
this was my parents legacy

1 May 2026
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Reply from Worthington Clark

Elizabeth - we are thorough, professional and secure. We also find more assets than anyone else and recover them quickly. We encourage customers to focus on what they get that would otherwise have not been recovered.

Rated 5 out of 5 stars

Excellent service

Excellent service

22 April 2026
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Reply from Worthington Clark

Gill - you are our 800th review and what a lovely way to bring up the milestone. Excellent service is what we aim to provide, thank you

Rated 5 out of 5 stars

You've nothing to lose.

When first contacted out of the blue we were very warey,there are so many scams going around at the moment.
Speaking to staff they gave us great advice on checking the companies credentials,after which we proceeded to make a successful claim.
It was for shares we didn't even know about,the company did what the company does (very quickly I might add) and we recieved a cheque within a few days.
Can't recommend this company and their staff highly enough.

21 April 2026
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Reply from Worthington Clark

Kevin - thank you. You were sceptical, but open-minded. I always reckon that's a great space to be in; ask good questions, be open to checking out the answers. we are glad we got you a quick outcome.

Rated 5 out of 5 stars

Worthington Clark found assets and…

Worthington Clark found assets and funds i didn't know i had and processed all the paperwork and funding very quickly and were very helpful through out no issues or endless calls/messaging

13 April 2026
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Reply from Worthington Clark

Thanks Barry - that's the level of service we hope to deliver

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