These people WILL NOT respond to an email or answer the phone or call u back! I ordered a stencil printer that was NOT CHEAP from these clowns on shop over 2 weeks ago. IT says waiting details still s... See more
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I ordered a few hundred quid worth of stuff I got my parcel which was literally a few tiny inks a pack of needles and a manual for my tattoo pen! Which would be useful if it actually came! Iv reported... See more
I would rate it zero stars if I could. I ordered a machine kit about a month ago and have received absolutely no communications from the merchant. No order confirmation, no shipping details, and when... See more
Ordered the cordless black tattoo pen for my boyfriend and he loves it! He is a beginner tattoo artist and wormhole was an excellent choice for him. The kit arrived insanely fast (3 days) and had ever... See more
Company details
Written by the company
Wormhole Tattoo is a professional tattoo supply retailer. We are providing all kinds of tattoo products to our customers, such as starter and professional tattoo kits, tattoo pens, tattoo machines, and tattoo needles.
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Hasn’t replied to negative reviews
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Lack of communication and info about your order..
I placed an ordered but i never received a confirmation email neither a tracking number. I had emailed and addressed what was going on. it took about a week for a response and the i received a tracking order. I ordered from a different website but same name as wormhole and they seem more reliable than this website.
I got everything I needed but on the…
I got everything I needed but on the website, it only gave me one option for ink caps and it took FOREVER to get here. But other than that, everything was good. For the most part.
I'm starting to think this is a scam...
I'm starting to think this is a scam site because clearly I'm not the only one not receiving an order and not receiving any feedback from customer support. You cant get a hold of anyone, they are non existent after you give them your money. Dont order from here!
Order only parted filled and no refund…
Order only parted filled and no refund for items not sent given when shipped.
Terrible Experience.
If I could, I would give a ZERO.
Bought a machine + kit a couple of weeks ago. NEVER received an email containing order details and etc. Just confirming payment (of course!). Then, three days ago I tried to login to my account to see how was the order and suddenly my password was incorrect. Contacted their support and haha No ONE is getting back too. I’ve sent two emails too. Nothing too.
Can’t access my account, can’t contact support, don’t know if my order is still processing after almost a month, if it’s on the way, If it arrived but someone around my building stole it… TERRIBLE EXPERIENCE FOR AN EXPENSIVE PRODUCT.
UPDATE: After leaving a review on their Google, customer support finally reached out to me. My order was placed but never shipped due to an error in the system. They offered to ship another kit (from another warehouse) or a refund. I chose the refund.
Have not received my order
Have not received my order, I was excited to see what the product was all about. Have not heard from customer service and cannot get ahold of them.
Shows it was delivered in Jacksonville…
Shows it was delivered in Jacksonville Florida. I live in Georgia and did not receive it at the billing or mailing address.
The order didn't arrive complete
The order didn't arrive complete, I asked for a tattoo machine and some things, the order arrived incomplete and they don't give me an answer
Great experience with sales
Great experience with sales. Tattoo machine only lasted 150hours but what a great machine. This coming from 20+ experience. At least it payed for itself. Not disappointed.
I never received my order
I never received my order and haven't heard from customer service about addressing this. I would like to be reimbursed. Thank you.
Easy to use
Easy to use. On time delivery. All around sweet deal on a really awesome product
My package still hasn’t arrived
4 stars working for 5...
Ok I give them 4 stars for there equipment, and they'll get another if they resolve the shipping issue I'm having. Anyhow great place and easy to navigate there website.
It came with everything it said in the description, decent quality gun.
Was delivered fast and came with everything that was in the description
I still haven't gotten it
Good products for good price
The pens are amazing
The pens are amazing. I’m giving 4 stars because they mixed up my order and I ended up with one pen I ordered and another I didn’t but the one I didn’t order was of better quality vs the other I had originally purchased, I still want that flash pen but tomorrow is another day.
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