Worldwide Cruises Reviews 

915
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated travel agents for being exceptionally helpful, patient, and professional throughout the entire booking journey. Travelers deeply appreciate the prompt email communication, expert destination advice, and highly competitive pricing that make vacation planning completely seamless. However, some people mentioned that organizing multiple trips, custom packages, or large group requests involved navigating numerous details and questions. Consumers noted that coordinating these complex itineraries occasionally required extra patience, thorough communication, and additional time to ensure everything was properly sorted. Reviewers found that working through these extensive arrangements took careful planning to achieve total satisfaction.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting their patience, responsiveness, and... See more

Service

Customers had positive experiences with service, frequently highlighting quick response times, professional... See more

Booking process

Clients share positive opinions on booking process, frequently praising staff members for their patience and... See more

Holidays

Customers consistently note positive experiences with holidays, highlighting the helpful and patient support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booked up a Caribbean cruise including pre night stay, home city flights and room and drinks package. Mo understood my requirements and within 24 hours had the package with quote attached. Once I acc... See more

Rated 5 out of 5 stars

Mo was brilliant - he booked us a bespoke USA holiday which included 4 hotels, 3 planes, a coach, a train and several trips. There was even special assistance needed so there was plenty that could... See more

Rated 5 out of 5 stars

We have dealt with Mo at Worldwide Cruises in the past and he has always arranged an excellent holiday for us. On this occasion, I emailed Mo to discuss a possible cruise to Australia & Nee Zealand. H... See more

Rated 5 out of 5 stars

Worldwide Cruises offered the best price I could find for the particular cruise we wanted. I called them and spoke to Eddie who was extremely helpful in clarifying some details and booked the cruise.


Company details

  1. Cruise Agency
  2. also in
  3. Cruise Travel Agency

Written by the company

We are Worldwide Cruise Specialists; providing our clients with the best tailor-made and bespoke cruise holidays. We are a well-established online travel company based in the UK and provide cruise holidays departing from the UK to various worldwide locations. As part of a travel group we have excellent deals with numerous cruise lines, airlines and hotel groups; offering you some of the lowest deals around the world. We are passionate about finding you the right cruise holiday at the right price and will work with you to help you find your perfect holiday.


Contact info

4.9

Excellent

TrustScore 5 out of 5

915 reviews

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No recent history of asking for reviews

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Replied to 50% of negative reviews

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4.9

All reviews

(915)

83 reviews in the last 12 months

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Rated 5 out of 5 stars

Eddie at Worldwide Cruises was superb !!!

Eddie at Worldwide Cruises was absolutely brilliant from start to finish. As first-time cruisers with two teenagers, we had so many needs and questions, and Eddie listened to every single one and put together the perfect Mediterranean cruise for our family. He found us exactly what we wanted, including a ship with a fantastic water park the kids were desperate for, great food, and brilliant entertainment, all within our budget.

He responded to every query quickly and nothing was ever too much trouble. He really understood what we were looking for and made sure everything was just right, including our special requests for food and port details. Booking was seamless, and he made the whole process so easy and stress-free from start to finish.

It felt like we were getting advice from a friend who genuinely cared about us having the best holiday possible, not just a salesperson. The cruise itself was absolutely amazing and we had the most wonderful family time together – we couldn’t have asked for anything more. We will definitely be booking with Eddie again and have already recommended him to all our family and friends. Outstanding service, 10 out of 10, we couldn’t recommend him highly enough!!!

6 August 2026
Unprompted review
Rated 5 out of 5 stars

Great company and great staff

We have used Mo as our cruise consultant for a number of years now , he never fails to go above and beyond to make sure everything runs smoothly and the most up-to-date and best information. He’s a true credit to your company.

16 August 2026
Unprompted review
Rated 5 out of 5 stars

Good company to book cruises with

Mo was very helpful in arranging the booking and gave useful advice about cabins and flights. He has lots of experience booking cruises and puts this to good use. He booked a special hotel for us as we requested in Singapore.
I have used this company before including in 2021 when they had to rebook a cruise cancelled due to Covid and generally feel they are efficient, easy to contact and good value.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Complete professional experience

Jessica has booked my last 2 cruises through NCL. She has been utterly professional in every aspect of the process, even when I ask what I consider to be a stupid question. Finally, she always seem genuinely excited to be helping me.

12 July 2026
Unprompted review
Rated 5 out of 5 stars

An excellent company to deal with. I have confidence that our trips will go ahead with no problems.

All our dealings with this company have ,so far, been excellent. Jessica, the lady we have spoken with and emailed has always polite and well informed. She has made reservations for flights, train travel and a cruise with no problems or delays. She even worked on Sunday as she needed time off. The cruise package was explained clearly to us. She has made our reservations for a holiday next year. All with no problems. She is very knowledgeable and patient,

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Would like to say we were very impressed with the service from Mo

Would like to say we were very impressed with the service we received from MO it was top class from start to finish with our holiday booking. Mo was very helpful with all the questions that we were asking throughout the planning of our holiday
As we are a party of six you can imagine all the different questions we were asking but it was no trouble for mo. We were very happy with all the help he gave us & made us feel at ease with the holiday booking as it’s our first time booking with world wide cruises but I would definitely recommend to friends &family to book with mo.

1 August 2026
Unprompted review
Rated 5 out of 5 stars

WorldWide Cruises review

Eddie was excellent in putting together the itinerary quickly after we set out our wishes for the holiday. He was also very responsive to follow up questions.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Eddie was extremely helpful and very efficient. Booking experience very easy. Managed to get us an upgrade to cabin and train transport. Would definitely use Worldwide Cruises again.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Joseph was great

My experience with Joseph was great. He price matched my holiday for less and gave me the great price. I booked with him. His customer services was exemplary polite professional and went extra mile to get what I needed and with choices i could make
worldwide cruises have a lot of great deals and wouldn't hesitate to book with them again

15 June 2026
Unprompted review

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