Worldly Aromas Reviews 278

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

The palo santo cones are not very good compared to the incense sticks and palo sticks. I emailed explained this, I got a reply saying thank you but no offer of returning the item or replacing the it... See more

Company replied

Rated 5 out of 5 stars

I was gifted a pack of 1.2 palo santo and oud incense sticks recently and I can honestly say they are the most delicious exquisite incense sticks I have ever hand. Most hurt my chest, these did not. T... See more

Company replied

Rated 5 out of 5 stars

Great Product, great service, their product are toxin-free and I also think they offer really good value for money. They only use natural ingredients and even packaging materials are sourced ethically... See more

Company replied

Rated 5 out of 5 stars

Discovered these guys back at the end of 2020 and haven’t looked anywhere else since! Our home consistently smells amazing - top quality incense. Just added the paolo santo essential oil to our... See more

Company replied

Company details

  1. Incense Supplier
  2. Candle Store

Written by the company

Our company believes in natural, authentic and sustainable products designed to compliment practices like yoga, meditation and mindfulness by creating a relaxing environment.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

278 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Not much incense on sticks

Not much incense on sticks, disappointing for the price. Not been successful lighting the palo santa sticks either

3 April 2021
Worldly Aromas logo

Reply from Worldly Aromas

Hello Razia,

We are sorry to hear you were dissatisfied with the products. We would love to find out more and see what we can do to help. Please email us at hello@worldlyaromas.com so we can look into this further for you.

Rated 5 out of 5 stars

Impressive products and service

I am really impressed with Worldly Aromas. Their products are excellent quality - I bought the Blue Lotus Incense and Palo Santo. The incense has a sophisticated scent which lasts really well and the Palo Santo is ethically sourced which is important to me. The service was excellent and delivery was quick. What more can you ask for?

1 April 2021
Rated 5 out of 5 stars

Excellent customer service and great products

There was an issue with my order when it arrived but I emailed WA and had a response within the hour, even though it was a Saturday. They handled the issue really professionally and sent out a replacement - I was really impressed with their customer service.

The products are amazing - the candle smells incredible and the Palo Santo sticks and oil are good quality. Highly recommended!

16 March 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look