Ross has been amazing the past few months. He efficiently closed down my company, provided me with the softcopy of company accounts from FreeAgent I needed for managing my tax affairs, and went abov... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Barney T was very helpful and knowledgeable and really tried to get my query resolved. Unfortunately as it is bank holiday weekend (and I called late), some people had left and he wasn't able to resol... See more
Patient, understanding and listened to what I said without any judgment. Natasha took the time to look at my account, so she fully understood the issue. I was able to figure out my wage payment and w... See more
Natasha answered my call and helped me to withdraw some of my funds from my holiday pay. On top of that she helped me to understand why so much tax gets taken away from the large sum which I have alwa... See more
Company details
Written by the company
Workwell Accountancy provides award-winning accountancy services for limited companies and sole traders. Our monthly accountancy package includes everything you need to ensure your business runs smoothly, and you can access the best possible support for your business.
Contact info
Radius House, 51 Clarendon Road, WD17 1HP, Watford, United Kingdom
- 01923 257257
- hello@workwellsolutions.com
- workwellsolutions.com
4.6
Excellent
3K reviews
Replied to 34% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am very happy i spoke to Barney and…
I am very happy i spoke to Barney and he helped me solve my issue straight away
11 June 2025
Unprompted review
Prompt response and issue resolved in…
Prompt response and issue resolved in less than 3-minutes 💯. Workwell Solution is the best.
11 June 2025
Unprompted review
The customer service advisor I spoke to…
The customer service advisor I spoke to today was very nice and helpful. She just not only answered my question, but explained me the whole process. I want to say thank you to her.
10 June 2025
Unprompted review
I fell like a i have paid 180 a month…
I fell like a i have paid 180 a month for absolutely nothing. I still do not know what i am doing, how the taxes are being submitted , am i tax efficient, can my taxes be reduced ? I hardly get anything out of this company but a bill. For 2,400 a month of accounting fees it is a joke!
9 June 2025
Unprompted review
Reply from Workwell Accountancy
Hi Charlotte,
Thank you for sharing your feedback, we are sorry that your experience has not met your expectations.
Our pride ourselves on providing a great experience, so we do apologise if you feel let down in the regard. We always take on board feedback from our contractors and would appreciate the opportunity to discuss this further with you.
We have sent you a request via Trust Pilot for some additional information so we can contact you. Alternatively, please do get in touch with us by calling 01923 257 257 or emailing support@workwellsolutions.com. We are available between the hours of 8am – 6pm Monday to Friday.
Many thanks – The Workwell Team
Very friendly
Very friendly, efficient and knowledgable.
Natasha was a great help and assisted me quickly and smartly.
Thank you.
9 June 2025
Unprompted review
Thank you Daniel
Thank you Daniel! Called at the end of the work day yet the patience and gentle voice did not cease. Forwarded my p45 instantly and explained the difference between what I needed (p45) and a p60 (what I thought i needed). Such a kind man that helped me before the weekend. Thank you x
6 June 2025
Unprompted review
The costumers service was professional…
The costumers service was professional and she had patience with me with my many questions
6 June 2025
Unprompted review
Natasha
It was great to get straight through to a person rather than interminable 'options' ir holding tunes! Natasha was also v patient when I didn't have correct details to hand and efficient when we sorted those out, thank you.
6 June 2025
Unprompted review
New starter checklist updated
I’m very pleased that my query is resolved
2 June 2025
Unprompted review
Easy to deal with!
Not happy to pay extra for my pay to be processed via an umbrella company but Workwell have been very easy to deal with. Their agents are patient, knowledgeable and happy to answer the most basic of questions with a friendly and respectful attitude. Setting up my account was seamless and without a problem.
30 May 2025
Unprompted review
Really polite and helpful
Really polite and helpful. Everything was clearly explained and all my questions were answered. Thank you so much.
27 May 2025
Unprompted review
NatashaC was very helpful and…
NatashaC was very helpful and informative. She answered all of my questions and gave me explanation in detail. I’m very happy with her help.
30 May 2025
Unprompted review
Great help
Very helpful and explain everything with clarity. Broke down everything on my payslip that I was unclear about and explained it all so beautifully
29 May 2025
Unprompted review
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