Wooflebox Reviews 59

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Very disappointed with this product. The images portrayed on the website are nothing like what you actually receive and the quality is very poor. Once I raised my concerns and requested a refund... See more

Rated 4 out of 5 stars

Loved the personalised doormat which was ordered for a Xmas present. It's probably an indoor mat ,rather than wiping muddy boots ,but still looks great.Picture is sharp and good quality.Delivery took... See more

Rated 5 out of 5 stars

Emma aways really helpful answering all the queries I had. Their response times for emails was also very quick which surprised me as most companies take 72 hours plus. All my questions and querie... See more

Rated 5 out of 5 stars

Needed replacement filters for our Petkit water dispenser which our dog loves. Petkit were out of stock but found them on Wooflebox. Ordering was easy and they turned up in just a few days. Always wa... See more

Company details

  1. Pet Store

Written by the company

We are a family of pet lovers from 5 cats to one crazy dog and even a 64 year old tortoise. We love to find those pet accessories essential to making life easier from coats, collars, toys, sleeping beds to personalised items for our furry friends. All your dog and cat gifts can be found at Wooflebox


Contact info

3.4

Average

TrustScore 3.5 out of 5

59 reviews

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Rated 2 out of 5 stars

Item arrived quickly but was not what I…

Item arrived quickly but was not what I expected 😕
Names not correct on item
Awaiting an update

18 August 2021
Wooflebox logo

Reply from Wooflebox

Hi Heather,
we had email correspondence regarding the names. Correct names but had been placed the wrong way round to the two images. We apologised and spoke to the suppliers who confirmed they would remake the mat for you.
I have you in my diary to keep updated. Please email us if you have any queries going forwards. Emma - The Wooflebox Team.

Rated 5 out of 5 stars

Delivery speed and print quality are really good

First is that these mats are not for outdoor use but ours is in a covered porch and is fine there. They are also not the stiff "bristle" style mats, so won't clean the ground in mud from your boots.

The mat does look good quality and I think it will last. The picture has printed really well and I am really pleased with how it looks, my wife & youngest child think it's great.

There was a slight bump and "crease" line where the mat had been folded for posting, but this disappeared in a couple of days once the mat was laid flat.
A big plus that I don't remember seeing in the advert is that the backing seems to be anti-slip, so the mat won't slide all over the place.

Definitely get 5-stars from me.

16 August 2021
Rated 5 out of 5 stars

Door mat

Absolutely love it

12 August 2021
Wooflebox logo

Reply from Wooflebox

Hello Louise, your order is a personalised order and all listings state 2-3 weeks for production and delivery. I can see from tracking we are on the 12th working day and that your order shows out for delivery so well ahead of schedule which is great news. You can email us anytime to discuss your order, we don’t appear to have anything from you. Kind regards, Emma - The Wooflebox Team.

Rated 5 out of 5 stars

Filter 'tips' !

Needed replacement filters for our Petkit water dispenser which our dog loves. Petkit were out of stock but found them on Wooflebox. Ordering was easy and they turned up in just a few days.
Always wary when buying branded goods from other outlets, but the filters are genuine and the dispenser is back on full flow just when it is needed in the heatwave!

23 July 2021
Rated 5 out of 5 stars

Very happy with keyring

Very happy with keyring, it arrived today, great communication with supplier throughout the ordering process and delivery, excellent quality, good price, makes a nice gift

5 July 2021
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