WoodUpp - Danmark Reviews 

173
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TrustScore 4.5 out of 5

4.7

Industrivej 59, 6760 Ribe, DK

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Rated 4 out of 5 stars

Great customer service from WoodUpp. But your sub-supplier for transport (DHL), have some steps to go to call it a good service. We had to delay the delivery because the trasport office (Still DHL)... See more

Company replied

Rated 5 out of 5 stars

This time I knew what I was getting into. When the products finally arrived they were exactly what I had ordered and everthing was carefully packaged. I have already recommended Woodup to friends who... See more

Company replied

Rated 5 out of 5 stars

Very happy with the product quality - both the acoustic panels and the related accessories. The delivery service to Finland worked well, and the products were carefully packaged to avoid any damage al... See more

Company replied

Rated 3 out of 5 stars

Super expensive but bought thinking the quality would match the price but I have several of the wood panels having a sticker peeling off look to it. Their customer care also barely responds even after... See more

Company replied


Company details

  1. Furniture Manufacturer

About WoodUpp - Danmark

Written by the company

At WoodUpp, we design products that make spaces feel extraordinary. From our signature acoustic panels to a growing range of accessories and interior solutions, everything we create is made to bring warmth, character, and calm to your environment.

We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.

We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.

Designed to Make People Feel Good

Written by the company

At WoodUpp, we create acoustic panels that combine beautiful Danish design with practical sound absorption—perfect for homes, offices, and commercial spaces. All our products are crafted with care and a strong focus on sustainability, using high-quality materials that are easy to install and made to last. Whether you're after a modern, cozy vibe or need to tame the echo in a room, we’ve got you covered. We're proud to help people create spaces that look and sound great.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

173 reviews

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Replied to 93% of negative reviews

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4.7

All reviews

(173)

1,648 reviews in the last 12 months

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Rated 4 out of 5 stars

Great customer service from WoodUpp.

Great customer service from WoodUpp.

But your sub-supplier for transport (DHL), have some steps to go to call it a good service. We had to delay the delivery because the trasport office (Still DHL) couldn't take a message

10 August 2026
WoodUpp - Danmark logo

Reply from WoodUpp - Danmark

Hi Bjørn,

It means a lot to hear such positive words about our customer service, thank you! 💛 I can see that you’ve been in contact with Ylva, and we’re so glad she could help you along the way. I’ll happily pass the compliment on to her 😊

At the same time, the delivery is part of the overall experience too, so we’re sorry the delivery experience made things unnecessarily difficult. Having to change your plans because a message couldn’t reach the right place is understandably disappointing.

We appreciate you bringing this to our attention and will take your comments about the transport experience on board.

Thanks for sharing both the good and the not-so-good with us. We really appreciate the honest feedback. 📦🤝

Kind regards,
Ida Horsbøl
WoodUpp Customer Experience Team

Rated 5 out of 5 stars

Acoustic panels and accessories

Very happy with the product quality - both the acoustic panels and the related accessories. The delivery service to Finland worked well, and the products were carefully packaged to avoid any damage along the long delivery. The company was also very accomodative to our special wishes regarding the delivery timeline in the middle of the summer holiday period.

17 July 2026
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Reply from WoodUpp - Danmark

Hi Seppo,

Thank you so much for this lovely review ⭐ It makes us really happy to hear that everything made it safely all the way to Finland 📦

We’re also glad Pia could help with your special wishes around the delivery timing and make things work around your summer plans. I’ll make sure she gets your lovely feedback too ☀️💛

We hope you’re just as happy with the finished result. Thanks for choosing WoodUpp!

Kind regards,
Ida Horsbøl
WoodUpp Customer Experience Team

Rated 5 out of 5 stars

Very satisfied with the Woodup products

This time I knew what I was getting into. When the products finally arrived they were exactly what I had ordered and everthing was carefully packaged. I have already recommended Woodup to friends who have commented on the result

14 July 2026
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Reply from WoodUpp - Danmark

Hi Harald,

It sounds like the finished result is doing a pretty good job of advertising for us already 😄⭐

We’re so glad you’re happy with everything, and hearing that you’ve recommended WoodUpp to your friends really does mean a lot. Thanks for trusting us again, Harald 💛

Kind regards,
Ida Horsbøl
WoodUpp Customer Experience Team

Rated 5 out of 5 stars

Meget god produkt.

Jeg er meget tilfreds med produktet og god service.

10 July 2026
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Reply from WoodUpp - Danmark

Tusind tak, Mirna! 😊

Hvor er det dejligt at høre, så bliver vi altså lidt ekstra glade her hos WoodUpp! 🙌

Vi håber, du bliver ved med at være lige så glad for resultatet derhjemme. Og skulle du en dag få lyst til endnu et WoodUpp-projekt, så ved du, hvor du kan finde os. 😉

Med venlig hilsen,
Ida Horsbøl
WoodUpp Customer Experience Team

Rated 4 out of 5 stars

Good quality

Good quality

8 July 2026
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Reply from WoodUpp - Danmark

Hi Napat,

Thank you for the kind words 🙌 We’re so glad you’re happy with the quality. 🌿

Kind regards,
Ida Horsbøl
WoodUpp Customer Experience Team

Rated 5 out of 5 stars

Great Quality!

Perfect!

Love their panels in my studio! Great quality.

2 June 2026
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Reply from WoodUpp - Danmark

Thank you so much! Having panels in a studio really makes the whole difference. I am so happy to hear that everything worked out well for you. 😊

Thank you so much for this 5-star review! 🌟

Best regards,
Stine Brorsen
WoodUpp Customer Experience Team

Rated 3 out of 5 stars

Not worth the price

Super expensive but bought thinking the quality would match the price but I have several of the wood panels having a sticker peeling off look to it. Their customer care also barely responds even after having sent them mails. So many other options in the market that have the same or superior quality for 1/10th the price

31 July 2025
WoodUpp - Danmark logo

Reply from WoodUpp - Danmark

Dear Aish,

Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience hasn’t matched your expectations.

The issue you describe with the veneer is certainly not something we want our customers to experience, and we would very much like the opportunity to help resolve it for you.
When reviewing our records, the only message we can see from you is from July 2025 regarding a question about something called 'spejl' in your panels, which we responded to at the time. We have unfortunately not received any emails from you regarding a complaint about the panels.

We’re truly sorry if something has been missed, and we would really appreciate the chance to help.
Please feel free to contact us again at pm@woodupp.com
, and we will of course look into the issue and find a solution for you as quickly as possible.

Best regards,
Pia Lund

Rated 5 out of 5 stars

Happy end

I ordered 2 panels and a LumiLED and however the courier company lost a package out of 3, the company did their best to solve the problem. Lightning fast replies, great communication.

21 January 2026
Unprompted review
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