A61 Woodseats Sewing Machines LTD Reviews 

516
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the exceptional quality of service and support. Customers frequently praise the knowledgeable staff for providing helpful advice, highly competitive prices, and exceptionally fast delivery times on all orders. Many people note that ordering online is extremely simple, and items always arrive promptly, securely packaged, and in completely perfect condition. Consumers are also particularly impressed by the swift communication and the genuine dedication shown by the team throughout the entire purchasing process. Reviewers emphasize that shopping here is completely reliable, with efficient solutions and thorough support provided whenever technical assistance is needed.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting reliable support, good value, and... See more

Delivery service

Clients share satisfaction and positive opinions on delivery service, highlighting prompt and fast dispatch... See more

Product

Consumers find product to be positive, expressing satisfaction with their sewing machines and accessories.... See more

Staff

Customers had positive experiences with staff, highlighting excellent and helpful support from team members.... See more

Order

People report positive experiences with order, highlighting an easy and efficient purchase process. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was really set on getting the Janome HD9 but something was holding me back. I spoke to A61 WoodseatsSewing machines and they confirmed it was on offer and i just took the plunge. I sent an email ove... See more

Company replied

Rated 5 out of 5 stars

Very impressed with this company! I purchased a couple of Brother ScanNCut activation cards. If you order on the weekend, they will get to your order on the following Tuesday because they are closed o... See more

Company replied

Rated 5 out of 5 stars

Woodseats are an amazing company. They offer customer service as it should be done. Everyone is very knowledgeable and accommodating and all the staff really care about their customers. I have use... See more

Company replied

Rated 5 out of 5 stars

Quick delivery and competitive prices. Bought many items from them including embroidery machines, sewing machine and scan and cut machine, also accessories. Wouldn’t go anywhere else as the service i... See more

Company replied


Company details

  1. Sewing Machine Store
  2. Sewing Machine Repair Service

About A61 Woodseats Sewing Machines LTD

Written by the company


A family run business since 1959, we have vast knowledge on new and old sewing machines alike. We sell new and preloved machines, as well as holding multiple certificates for repairing and servicing major brand sewing machines such as Brother, Janome, Bernina, and more.


We are the UK's leading supplier of all Brother ScanNCut accessories, parts and the brand new SDX2250D! View our extensive range on the button below!

ScanNCut

Our main priority has always been customer service, our efforts have always been put into the passion we have for delivering first class service, fast delivery, and having renowned helpful staff ready at hand to assist you.

We have multiple avenues to support our customers, such as on the Facebook groups we have created, YouTube videos, Zoom tuition, phonecall, website livechat and email.

We are the UK's leading premier dealer of Brother embroidery, sewing, overlocker and coverstitch machines.

Call us today to receive your very own bespoke deals, tailored to suit your needs! 0114 255 2822.


Contact info

4.9

Excellent

TrustScore 5 out of 5

516 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(516)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant!

Wow, ordered Friday evening and order arrived on the following Sunday. Excellent customer service.

26 May 2024
Rated 5 out of 5 stars

Very pleased

Very pleased - I only ordered a couple of small bits, and an incorrect item was accidentally shipped, but it was all very swiftly dealt with and ever so politely. Much appreciated.

26 May 2024
Rated 5 out of 5 stars

Super fast shipping

Super fast shipping
and great value - well when I say great value...I mean very competetive :)
I'll be back !!
Would prefer the inside cardboard to be same size as the mats though - this time they were smaller and didnt offer much **extra** protection to the edges. These Brother mat corners are sooo sensitive - once they're bent they're unusable
All good with this and previous order, though
Bravo A61!!

19 May 2024
Rated 5 out of 5 stars

AMAZING experience

AMAZING experience! Really helpful and sent my order out really fast. I'm actually going to their website now to buy more - thsts how impressed I am with them! Prices are really good too.

5 May 2024
Rated 5 out of 5 stars

Delivered very quickly

I purchased a magnetic hoop, delivered very quickly, just wish I'd read the delivery advise as I would have save myself the delivery fee I selected as its free delivery over a certain price. My fault, you live and learn. Item was packed well.

21 April 2024

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