WOO Reviews 920

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Customer service is top notch! I specifically want to thank Jessica! I don’t know if this would get to her but she knows her job and understands what customer service is. Very fast response, internet... See more

Company replied

Rated 5 out of 5 stars

This is actually unique for a company in Portugal, but I'm willing to give it 5 stars because everything is really good here. Compared to other internet providers, I 100% recommend choosing only WOO.

Company replied

Rated 5 out of 5 stars

I’ve been using WOO for a while now and I couldn’t be happier. The signal is strong, the data speeds are great, and I’ve never had any issues. It’s an excellent option if you’re looking for reliable... See more

Company replied

Rated 1 out of 5 stars

If you want to be treated like an idiot and waste your time, WOO is the perfect carrier for you. Today, April 29th, I went through a situation that was beyond ridiculous. My phone was s... See more

Company replied

Company details

  1. Telecommunications Service Provider

Written by the company

Uma telco simples, transparente, que te dá a net que precisas e poupança garantida. Tu ainda não sabes, mas fizemos a WOO inspirada em ti. Sim, em ti mesmo. Tu que só queres net em todo o lado, a um preço justo e sem chatices. Acertámos? Fomos inspirados por ti porque ouvimos as tuas opiniões, e pensámos muito sobre o que querias numa telco. Assim nasceu a WOO. Uma telco diferente, com net para todos, criada de raiz a pensar no que te faz falta. Isso permitiu-nos ter um preço baixo, sem as chatices habituais, e muito fácil de aderir e cancelar. Experimenta, e diz-nos o que pensas. Temos um chat aberto 24 horas por dia, 7 dias por semana, para nos dizeres o que gostas, não gostas e do que é que sentes falta. Se não gostares podes cancelar quando quiseres. Mas se gostares, ficamos muito contentes que te juntes a nós nesta aventura. Estamos a criar uma nova era das telco. E isso era WOO que faltava.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

920 reviews

5-star
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Rated 1 out of 5 stars

Since I change to woo that I am very disapointed

Since I change to woo that I am disconected most of the time.
The range is horrible everywhere, but in metro or airport is the worst.
I miss important calls, I receive emails hours later and if I want to see something on the internet, if I am not at home forget about it.
And I wrote a date because it was compulsary, but this experience is from the day one that I started with woo.
And I already reported this situation on your chat, still waiting for better times..

3 March 2025
WOO logo

Reply from WOO

Hello, we apologize for any difficulties you have mentioned. This is not the experience we want our customers to have, so we want to understand what is happening with your service and ask that you speak to us via the App chat, we will be waiting anxiously for you 👍

Rated 4 out of 5 stars

Great 5G coverage.

Great 5G coverage.
Easy app to work with. Happy to be a client.

3 March 2025
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Reply from WOO

We are the ones happy to have you with us, David. Thank you very much for the review 😉

Rated 5 out of 5 stars

amazing speed ,strong network also…

amazing speed ,strong network also offering the best prices

3 March 2025
WOO logo

Reply from WOO

We're thrilled to hear you're having the best experience with WOO. Thank you for taking the time to share it here 😊

Rated 4 out of 5 stars

Great to use

Great to use - easy and reliable - trustfully

Using it for 2 years now

3 March 2025
WOO logo

Reply from WOO

Hello Sven, thank you for your review and for being with us 😉

Rated 5 out of 5 stars

Good

Very good service good choice and I think the app is a lot convenient than meo

3 March 2025
WOO logo

Reply from WOO

Thank you for your kind words and positive review. We appreciate your feedback and will continue to strive for excellence. 🤩

Rated 5 out of 5 stars

Woo is cheap and good!

Woo is cheap and it works well, always have signal and mobile data.

3 March 2025
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Reply from WOO

We appreciate your kind words and are thrilled to hear you're satisfied with our service. We strive to provide reliable and affordable connectivity, and we're glad you're enjoying it. 😉

Rated 2 out of 5 stars

Better prices

3 March 2025
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Reply from WOO

Thank you very much for your feedback, Ana, we are continuously working to improve our services. Keep an eye on the App 😉

Rated 5 out of 5 stars

Top !

Top !!!!!!!!!!!!!!!!!!!!

28 January 2025
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Reply from WOO

Top é ter clientes 5 estrelas, agradecemos muito o teu comentário Diogo.😀

Rated 4 out of 5 stars

Good affordable option for calls and internet

We're using their mobile service for a couple of years, regular SIMs, not e-Sim.

The application where you manage payment plans and so on it is a bit freaky - for example, you cannot register a few cards for one NIF, but overall it is good.

It's worth giving it a try!

26 January 2025
Unprompted review
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Reply from WOO

Hello Dennis, thank you very much for your review. You can have up to 4 subscriptions associated with the same NIF and choose whether you want physical or digital cards. If you have difficulty or need help, don't hesitate to talk to us in the App's chat, we are available 24 hours a day, 7 days a week 😉

Rated 5 out of 5 stars

Overall good

Slow app, sometimes unstable internet. Besides that, very good price per value

27 January 2025
WOO logo

Reply from WOO

We appreciate your feedback. 🙂 We understand that a smooth and reliable experience is important and we're always working to improve our app's performance and internet stability. Please contact our chat in the App for any support needed at anytime.

Rated 5 out of 5 stars

Great mobile service provider with…

Great mobile service provider with great prices. Works well in Portugal and while Roaming

20 January 2025
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Reply from WOO

Thank you for your kind words! We're thrilled to hear you're happy with our mobile service and that it works well for you both at home and while roaming.

Rated 5 out of 5 stars

I’m enjoying the services …

I could never ask for a better network service than WOO. It serves its purpose without any network disruptions, and I have never experienced network glitches since subscribing.

20 January 2025
WOO logo

Reply from WOO

Thank you for your kind words and for choosing our service. We are thrilled to hear that you are satisfied with our network performance. We strive to provide our customers with a reliable and seamless network experience, and your feedback motivates us to continue delivering exceptional service.

Rated 5 out of 5 stars
WOO logo

Reply from WOO

We appreciate your kind words and are thrilled to hear that you find our coverage extensive and affordable. Your satisfaction is our top priority. 😃

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