We received two Wonderbox Regal (movie tickets plus "snack pack") as gifts and despite the photo on the packaging showing a large bucket of popcorn, when we got to the theater, we were told the "snack... See more
Company replied
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See what reviewers are saying
Purchased an amazing gift for my husband who has always dreamed off doing a parachute jump (I would be too scared myself but he has always had a great sense of adventure). You should have seen his fac... See more
Company replied
I had a great experience with wonderbox. It’s such a cool idea for a gift, my company gifted us amc and customer service helped me do an exchange since no amc locations are near me. I love the easy ex... See more
Company replied
I was skeptical with Wonderbox at first since it seemed as though I was jumping through various hoops and never quite landing on what I needed. However, I was able to contact customer service and work... See more
3.5
Average
204 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 2 weeks
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Great experience all around.
17 January 2018
Reply from Wonderbox USA
Hi Mitch,
Thank you very much for your feedback. We are glad to read that you had a great experience with us!
Best,
The GO DREAM team
Very responsive customer service
Customer service isn't the best however I did place an order on X mas Eve so I do take into consideration for the Heavy traffic of communications on the this day but There were some issues with obtaining one of the certificates that I purchased which turned out to be for an out of the state ( Texas) function from December 24
**update** 1.18.17
The Issue was Resolved and David was able to provide me with a refund for this individual service.
5 January 2018
Reply from Wonderbox USA
Hello Jorge,
Thank you for your feedback. We aim to provide the best possible customer experience and we're glad that we could help. The confusion was a mistake on our part as we had the same product listed twice but with different locations. One in Texas and one in NYC. Thanks to your feedback we now have only one product to make sure that future customers can buy with confidence and have a great experience.
Best,
The GO DREAM team
Thoughtful Giving
I was very pleased with the ease of my decision and the innovative presentation of thoughtful ways to gift giving.
6 December 2017
Reply from Wonderbox USA
Hi Petra,
It was a pleasure helping you choose your Gift Card and we're glad you had a good experience. We hope to see you again soon!
Best,
The GO DREAM team
GoDream has great customer service
Customer service was very good. Team was very responsive to all inquiries and were quick to act on requests.
15 November 2017
Reply from Wonderbox USA
Hello Aviel,
Thank you very much for your feedback and patience with the matter. Feel free to reach out to us at any time you might need further assistance.
Best,
The GO DREAM team
The most awesome ride!
The most awesome ride!
I had an absolutely wonderful trip in a Ferrari. I literally couldn’t stop smiling for hours afterwards. Highly recommend this to anyone who loves cars.
5 September 2017
Unprompted review
Reply from Wonderbox USA
Hey Jacob,
Glad you enjoyed your Drive a Ferrari Experience! We hope to hear from you in the near future!
Best,
The GO DREAM team
Amazing balloon ride with Go Dream …
I had an air ballon ride with Go Dream and it was sooooo amazingly wonderful. It was a beautiful ride above spectacular sights. Calm and close to nature. And above all, the ride was carried out very professionally and I felt perfectly safe all along. Thanks.
4 September 2017
Unprompted review
Reply from Wonderbox USA
Hi Peter,
Air Balloons are indeed an amazing and peaceful experience! We're very happy to read that you had a great time.
Best,
The GO DREAM team
Great experience!
Great experience! Maybe more literature about the experience at the beginning would be insightful such as history, purpose and current media.
16 June 2017
Reply from Wonderbox USA
Hi Raymond,
Thank you very much for your feedback. We will take this into consideration and make the necessary changes in order to provide a superior experience to future customers.
Best,
The GO DREAM team
Burger Guru Gift Card
Received a gift card for Burger Guru in Williamsburg for my birthday and it was great. The staff received me without issues and food was delicious. Gift package was also very nice and added a special touch. Will definitely recommend
26 May 2017
Unprompted review
Reply from Wonderbox USA
Thank you, George!
If you liked this experience you might want to check out our new Gourmet Burger Experience for 2 which can be used in several locations across NYC. Hope to hear again from you soon.
Best,
The GO DREAM team
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