Wohi.nl Reviews 615

TrustScore 5 out of 5

4.8

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Company details

  1. General Store

Written by the company

Vol vondsten en voordelen. Uiteenlopend als het echte leven. Ieder z'n warenhuis. Een adres waar alles samenkomt. Dat is WOHI.NL. Echt iets voor jou.


Contact info

4.8

Excellent

TrustScore 5 out of 5

615 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

I placed an order for Thule Bike Seat

I placed an order for Thule Bike Seat. After 1,5 months they cancelled my order.

9 December 2024
Unprompted review
Wohi.nl logo

Reply from Wohi.nl

Beste Utku Pazar,

Again our apologies for the delay, we hope to receive them in 1-2 weeks and send it to you directly. Thanks for your patience.

Rated 5 out of 5 stars

Good

Product delivered as expected and meets description given.

18 July 2023
Unprompted review
Rated 3 out of 5 stars

“Don’t lose hope” they say “it might still come”

I bought a bicycle trailer from them via bol.com. No package still, and every day I hear “tomorrow”. I guess tomorrow never comes and so is my package. Customer service speaks nicely to you and they promise things but nothing actually happens.

Update:
After I almost lost all hope my package arrived to a pickup point. 5 minutes after I picked it up I got a call from Wohi.nl with a kind request to update my review and tell you all that it actually arrived. Not that anybody (except me) was holding their breath but now you know. They also wanted you to know that they had shipped it on time and it all was PostNL’s fault. I’m still quite unhappy though with how the situation was handled.

11 August 2022
Unprompted review
Rated 1 out of 5 stars

Wrong delivery, not communicating

A trampoline bought through Bol.com and delivered in 2 boxes. Both marked 'box 2 of 2' apparently 'box 1 of 2' missing therefore useless product which cannot be assembled. Several days no response from either Bol or Wohi. Cannot return the goods because the generated return label talks only about one box. Again - no one replying and/or solving the issue for several days. Better to avoid, never have had such an experience with other e-shop.

31 May 2021
Unprompted review
Rated 5 out of 5 stars

Normal service

I ordered a kookplaat from Wohi. It stopped working, after I returned the product got my money refunded. All worked.

16 October 2020
Unprompted review
Wohi.nl logo

Reply from Wohi.nl

Hi Alex, I think my collegue made a mistake, warrantly on electric devices is normally 1-2 years. We will send you a new one!

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