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Wobblez Reviews 5

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TrustScore 4 out of 5

3.8

Furniture Store
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Company details

  1. Furniture Store

Written by the company

Wobblez Wiebelkrukken. De nieuwe manier van zitten. Beschikbaar met ronde zitting of met zadel. In veel leuke kleuren en verschillende hoogtes. Actief zitten voorkomt rugklachten. Join the Joyful movement

Contact info

3.8

Great

TrustScore 4 out of 5

5 reviews

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Rated 1 out of 5 stars

Terrible costumer service experience

Terrible costumer service experience. I reached out to them on their online chat to ask for information on how to disassemble their wobble stool. A worker called Kim gave me nothing but an attitude, told me that the information comes with the manual and therefore I should know (forgetting that people can lose manuals) and that this kind of information about a product should be on their website product information page anyway, easily accessible for all their costumers. I asked again if she could help me and she proceeded to close the chat. In addition she took more than 5 minutes to reply to every message I would send.

17 October 2024
Unprompted review
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Reply from Wobblez

Hi Marcello. I am sorry that this happened to you. Let me help you.
When you return the wobblez stool, you may send it back as a whole. It is impossible to disassemble. You may use the wobblez carton or any other carton. Try to protect the product when you return it.

If this information is not enough, please check the faq page on our website. Wearewobblez.com

Edwin

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