WLV Heating Ltd Reviews 288

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 222 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and positive attitude of the staff. Many people appreciate the fair pricing and the high quality of work performed, often noting efficient and effective solutions to their heating and plumbing needs. Reviewers frequently mention positive interactions with the company's contact points, emphasizing clear communication and timely responses. However, some customers reported issues with pricing discrepancies and a perceived lack of courtesy when these issues were raised.

What people talk about most

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team's professionalism,... See more

Price

Consumers find price to be positive. Many customers appreciate the fair and competitive pricing, often noting... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent... See more

Customer communications

Reviewers highlight positive aspects of contact. Customers consistently praise the ease and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The company are so professional and came recommended. Our job was not simple and it involved sourcing other specialist plumbers which WLV did for us which was quite frankly a huge relief for us. The s... See more

Company replied

Rated 5 out of 5 stars

the plumber(s) were lovely, stayed late to ensure that we wouldn’t be without water overnight and sorted the problem. Didn’t get the other guy’s name but big up the vegan plumbers! thank you Dave!... See more

Company replied

Rated 5 out of 5 stars

We - and most of our family and friends - have used WVL Heating for a number of years now, and are our "go to" for boiler servicing, new radiators and all things associated with gas installations and... See more

Company replied

Rated 5 out of 5 stars

Had a gas pipe capped off by WLV heating, the whole process from booking the appointment to paying was 1st class. I was given a choice of dates, all within a week of contacting them. The lad who came... See more


Company details

  1. Gas Engineer
  2. Gas Company
  3. Gas Installation Service

Written by the company

At WLV Heating LTD, we pride ourselves on our outstanding reputation in the local community as heating specialists. Owned by Ex British Gas engineers with over 45 years experience, we offer Boiler Installation, Services, Repairs, Landlord Gas Safety Certificates, Smart Controls, Power Flushing & Radiator Replacements


Contact info

4.9

Excellent

TrustScore 5 out of 5

288 reviews

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Rated 5 out of 5 stars

5 star company

Quick, efficient service. Always polite and courteous , wouldn’t use any other service.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

WLV Heating Engineers

WLV, arrived within the time frame on the day they offered. The engineers are friendly , and work efficiently and leave no mess after completion of the work. More than happy with the service received, and would recommend them to others. I have used them for approx two years now, and continue to do so.

13 January 2026
Unprompted review
Rated 5 out of 5 stars

WLV Heating Ltd

Have been with WLV Heating Ltd from the beginning. They are the best in the business and the nicest and most professional guys you could wish to meet. Their work is 10 out of 10. Their knowledge is second to none. If you are looking for a gas boiler specialist or any problems with radiators gas fires and your boiler. Then please do yourself a favour and ring WLV Heating first. Don’t mess about with gas, ask these lads.

8 January 2026
Unprompted review
Rated 3 out of 5 stars

Disappointed…

Our previous engineer died we were contacted and given this company.Quoted £120 (previously paid £90) queried price but told that it was the best price for a gas fire service. NO mention of VAT. When account came £12 had been added. Queried this and a woman said they would check a recording of our conversation when the booking was made. After a very short time received a revised bill for £120 inc VAT NO apology.In fact the woman was quite rude.

6 January 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Dear Mr. Gough,

We sincerely regret to learn that you are disappointed with the service you received. Please be assured that any confusion regarding pricing was not our intention. At WLV, our standard charge for a gas fire service is £132, inclusive of VAT. Since our recent appointment to assist ACS customers following the unfortunate passing of Simon, we have made efforts to adjust our pricing to facilitate a smooth transition, which may have contributed to the misunderstanding. We also apologize for the experience you encountered during your phone call, which does not align with the standards we strive to uphold as a company.

Thanks

Scott

Rated 5 out of 5 stars

Cannot fault these guys absolutely…

Cannot fault these guys absolutely first class service, reliable trustworthy and went the extra mile as we were having 5 new radiators fitted, decorator let us down wall behind radiator should have been painted prior to radiator being fitted - I was speechless when they said “ no problem give me a brush and the paint” can you believe they actually painted behind the radiator for us / Thank you ☺️. From coming out and quoting to the radiator’s been fitted I honestly cannot find fault - will definitely be using them again to do the upstairs radiators later this year - give them a try you will not be disappointed defo 5 star - ⭐ would not hesitate to have them back in the house 👍🏻

17 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service!

The guys at WLV Heating were amazing! Thank you so much for all the help. 10/10 work, very happy. Will be coming back for further jobs.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Fab! start to finish

Clear and concise communications from start to finish, prompt service and carried out excellent work, i will be using the guys again and have no hesitation in recommending them to family and friends

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service, I can’t fault Dave at all, always gets my boiler up and running. open and honest opinion on the jobs that need doing too, no unnecessary costs.
Totally reliable and id highly recommend these guys to anyone I know who needs this sort of service.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent work

Excellent work . Professionally carried out and tidied and completed promptly and on time . Very appreciative.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

WLV Heating are an excellent service provider

WLV Heating have consistently provided us with outstanding service and affordable prices for various services over a few years now. Most recently their colleague Ben serviced our two boilers. He spotted and repaired a leak, checked all the radiators were working, repaired a faulty thermostatic valve and provided two service reports. He was punctual, efficient and very polite and friendly - a positive experience for us yet again.

2 December 2025
Unprompted review

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