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WizVape Reviews 

1,054
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 338 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally fast and reliable delivery service, often receiving orders the very next day. Many people appreciate the competitive and often unbeatable prices, along with a wide selection of products. The service is consistently praised for being excellent, with an easy ordering process and helpful support. However, some customers also noted occasional issues with order fulfillment, including slower delivery times than anticipated or delays due to items being out of stock. There were also instances where orders contained missing or incorrect items, or products that were defective upon arrival.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Product

Users describe positive interactions with product, highlighting good quality items, competitive pricing, and... See more

Service

Reviewers consistently express satisfaction with the service, highlighting its efficiency, speed, and overall... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting the best and... See more

Order

Consumers generally express satisfaction with the ordering process, often highlighting quick processing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really good choice, great pricing mechanism for multi buy. Super easy to order and lightning fast tracked delivery! Very pleased with Wizvape having found them as an online search and therefore some c... See more

Company replied

Rated 5 out of 5 stars

Amazing deals, prices and can’t fault the delivery times. Always next day delivery and so quick and reliable. Costumer support is unreal. So helpful, caring, loving and giving with everything. B... See more

Company replied

Rated 5 out of 5 stars

Perfect sale as always thank you. Delivery next day is absolutely brilliant. Highly recommend this seller thank you. I will purchase again and again as I have been. Doing. Can't praise them enough... See more

Company replied

Rated 5 out of 5 stars

First time of using this company EXCELLENT Delivery very very fast EXCELLENT service Will definitely be using this company again Vape juice was for my son very Difficult to buy the vape ju... See more


Company details

  1. Electronic Cigarette Store
  2. Battery Store
  3. Tobacco Shop
  4. Vaporizer Store

About WizVape

Written by the company

WizVape offers premium vaping products at competitive prices. Our extensive collection includes the latest vape kits from all the best brands, over 2000 e-liquids in every flavour imaginable, prefilled pod kits, and nic salts from leading brands. We regularly feature exclusive deals and discounts across our entire range. Browse our online store for cheap prices and plenty of deals. Fast UK delivery available on all orders.

Shop by Category

Vape Kits E-Liquids Nic Salts Prefilled Pod Kits

Shop by Deals

5 for £40

Big puff prefilled pod kits from IVG, Lost Mary and more

5 for £50

Big puff prefilled pod kits from Hayati, Insta Max and more

5 for £11

Nic salt e-liquids from Elux, IVG and more

10 for £16

Nic salt e-liquids from Elfliq, Maryliq and more

Delivery Information

Royal Mail 24 Hour Tracked

1-2 Working Days

Enjoy tracked delivery with same day dispatch available Monday to Friday for orders made before 4pm (excluding Bank Holidays). £2.99 or FREE for orders over £25.

DPD Next Day

1 Working Day

DPD tracked delivery service with a convenient 1-hour time window. We offer same-day dispatch for orders placed before 3pm from Monday to Friday, ensuring delivery from Monday to Friday, excluding Bank Holidays. Terms apply*

Our shipping promise

Free shipping on orders over £25

Get same day dispatch up to 5PM with free delivery on orders over £25

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 73% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,054)

328 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Was a regular customer

Was a regular customer. Ordered pack of Aspire coils.
Received opened pack with only 4 coils, all had been opened and all were defective. Didn’t want to know.
Won’t use them again

4 June 2026
Rated 1 out of 5 stars

The products I received didn't work

The products I received didn't work. I had a few messages with VizVape but after several weeks I still have no refund and no replacements.

30 April 2026
WizVape logo

Reply from WizVape

Dear Marie,

We’re really sorry to hear about your experience and for the delay in resolving this for you. This is certainly not the level of service we aim to provide.

Please rest assured that we take this matter seriously. Kindly contact us again with your order details, and we will prioritise your case to arrange either a replacement or a full refund as soon as possible.

We sincerely apologise for the inconvenience caused and appreciate your patience.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Great service yet again

Great service yet again

2 June 2026
WizVape logo

Reply from WizVape

Dear Christopher,

Thank you for your kind feedback. We’re delighted to hear that you were happy with our service once again. Your continued support means a lot to us.

Regards,
Kandi
Wizvape Customer Services Team

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