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WizVape Reviews 

1,061
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 338 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, noting the easy ordering process and helpful staff who go above and beyond for their clients. People consistently find competitive pricing and a great selection of products, often describing them as the cheapest online with amazing deals. The delivery service is widely celebrated for being incredibly fast, with many orders arriving the next day or within 24 hours. However, some customers also noted occasional delays in delivery or dispatch, with orders sometimes taking longer than expected to arrive. Additionally, a few people experienced issues with incorrect, missing, or defective products received, or items not working as expected. Some reviewers also mentioned problems with items being out of stock after purchase or delays in receiving refunds.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently praising its speed and efficiency. Many... See more

Product

Users describe positive interactions with product, consistently praising the good quality, competitive... See more

Service

Customers consistently report positive experiences with the service, highlighting its efficiency, speed, and... See more

Price

Reviewers highlight positive aspects of price, consistently praising the great prices, competitive pricing,... See more

Order

Clients share positive opinions on order, frequently praising the easy ordering system and quick processing.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really good choice, great pricing mechanism for multi buy. Super easy to order and lightning fast tracked delivery! Very pleased with Wizvape having found them as an online search and therefore some c... See more

Company replied

Rated 5 out of 5 stars

Amazing deals, prices and can’t fault the delivery times. Always next day delivery and so quick and reliable. Costumer support is unreal. So helpful, caring, loving and giving with everything. B... See more

Company replied

Rated 5 out of 5 stars

Perfect sale as always thank you. Delivery next day is absolutely brilliant. Highly recommend this seller thank you. I will purchase again and again as I have been. Doing. Can't praise them enough... See more

Company replied

Rated 5 out of 5 stars

I ordered my products Monday morning and they arrived tuesday morning! If they don't have enough stock, I always get a phone call and we tweak my order a little (if needed, its very rare this happens)... See more

Company replied


Company details

  1. Electronic Cigarette Store
  2. Battery Store
  3. Tobacco Shop
  4. Vaporizer Store

About WizVape

Written by the company

WizVape offers premium vaping products at competitive prices. Our extensive collection includes the latest vape kits from all the best brands, over 2000 e-liquids in every flavour imaginable, prefilled pod kits, and nic salts from leading brands. We regularly feature exclusive deals and discounts across our entire range. Browse our online store for cheap prices and plenty of deals. Fast UK delivery available on all orders.

Shop by Category

Vape Kits E-Liquids Nic Salts Prefilled Pod Kits

Shop by Deals

5 for £40

Big puff prefilled pod kits from IVG, Lost Mary and more

5 for £50

Big puff prefilled pod kits from Hayati, Insta Max and more

5 for £11

Nic salt e-liquids from Elux, IVG and more

10 for £16

Nic salt e-liquids from Elfliq, Maryliq and more

Delivery Information

Royal Mail 24 Hour Tracked

1-2 Working Days

Enjoy tracked delivery with same day dispatch available Monday to Friday for orders made before 4pm (excluding Bank Holidays). £2.99 or FREE for orders over £25.

DPD Next Day

1 Working Day

DPD tracked delivery service with a convenient 1-hour time window. We offer same-day dispatch for orders placed before 3pm from Monday to Friday, ensuring delivery from Monday to Friday, excluding Bank Holidays. Terms apply*

Our shipping promise

Free shipping on orders over £25

Get same day dispatch up to 5PM with free delivery on orders over £25

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,061)

335 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered a Zeus vape tank because my…

Ordered a Zeus vape tank because my existing tank is leaking, this company states that it will be sent out same or next day, 5 days later, still not been dispatched. I phoned today and was informed they are having some stock issues and many who I spoke to was going to speak to his colleagues and get back to me within 10 minutes, 2 hours later still waiting for either a phone call, what's app message or order to be shipped. Not happy

7 May 2026
Unprompted review
WizVape logo

Reply from WizVape

Dear Mandy,

Apologies for the inconvenience caused and thank you for your patience. We were actively trying to source the Zeus tank for your order; however, despite a supplier confirming delivery yesterday, the stock unfortunately did not arrive as promised.

As a result, we have now issued a full refund for your order. We were waiting for final confirmation from the supplier and only received this update late in the evening. We’re very sorry for the delay and the lack of follow-up, and we completely understand your frustration.

If there’s anything else we can assist you with, please don’t hesitate to get in touch.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Perfect sale as always

Perfect sale as always. Always purchase from wizvape. Best service and prices.
Highly recommend this seller thank you

6 May 2026
WizVape logo

Reply from WizVape

Dear Margo,

Thank you for your amazing feedback and continued loyalty. We’re delighted to hear that you always have a perfect experience with us and appreciate our service and pricing. Your recommendation truly means a lot to us.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Great service and fast delivery highly…

Great service and fast delivery highly recommend A++++

5 May 2026
WizVape logo

Reply from WizVape

Dear Darren,

Thank you for your fantastic feedback. We’re delighted to hear that you were happy with our service and fast delivery. Your high recommendation truly means a lot to us.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Couldn't ask for anything more

Huge selection of products with great offers. Fast delivery and easy ordering process

1 March 2026
WizVape logo

Reply from WizVape

Dear Kat,

Thank you for your wonderful feedback. We’re delighted to hear that you’re happy with our wide product selection, great offers, fast delivery, and easy ordering process. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Super fast delivery!

Super fast delivery!! Great selection of products and the best price I've ever found for nic shots!

24 April 2026
WizVape logo

Reply from WizVape

Dear Heidi,

Thank you for your fantastic feedback. We’re delighted to hear that you were happy with our super fast delivery, wide product selection, and great pricing on nic shots. Your support truly means a lot to us.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Fast delivery and easy to order my…

Fast delivery and easy to order my favourite vape juice. Thank you.

29 April 2026
WizVape logo

Reply from WizVape

Dear Lisa,

Thank you for your kind feedback. We’re delighted to hear that you found it easy to order your favourite vape juice and that you were happy with our fast delivery. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Order to door was perfect

Order to door was perfect. Excellent prices too. Will be back to order again in the future.

29 April 2026
WizVape logo

Reply from WizVape

Dear Will,

Thank you for your wonderful feedback. We’re delighted to hear that everything from order to delivery was perfect and that you were happy with our pricing. We look forward to serving you again in the future.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Great service and choice with really…

Great service and choice with really quick delivery

29 April 2026
WizVape logo

Reply from WizVape

Dear Pamela,

Thank you for your kind feedback. We’re delighted to hear that you were happy with our service, product choice, and really quick delivery. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Top notch

This company are reliable and always delivered quickly and with a secure tracking from royal mail.

8 April 2026
WizVape logo

Reply from WizVape

Dear Allan,

Thank you for your kind feedback. We’re delighted to hear that you find us reliable and that your orders are always delivered quickly with secure Royal Mail tracking. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Again on time and in full

Again on time and in full. No problems at all.

27 April 2026
WizVape logo

Reply from WizVape

Dear Ivan,

Thank you for your continued support and kind feedback. We’re delighted to hear that your order arrived on time and in full with no issues. Your satisfaction means a lot to us.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Great service

Great service, fab delivery time

27 April 2026
WizVape logo

Reply from WizVape

Dear Lenningham,

Thank you for your kind feedback. We’re delighted to hear that you were happy with our service and delivery time. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Less than 24hours from placing order to…

Less than 24hours from placing order to royal mail delivering package my go to for anything vape related. 10 out of 10

27 April 2026
WizVape logo

Reply from WizVape

Dear Graham,

Thank you for your amazing feedback. We’re delighted to hear that your order arrived in less than 24 hours and that we’re your go-to for all things vape-related. Your 10/10 rating truly means a lot to us.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Easy website

Easy website, fast dispatch, next day delivery!

24 April 2026
WizVape logo

Reply from WizVape

Dear Toni,

Thank you for your kind feedback. We’re delighted to hear that you found our website easy to use and were happy with our fast dispatch and next-day delivery. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Brilliant

Brilliant! Great service! Will be purchasing again soon. Thank you!

22 April 2026
WizVape logo

Reply from WizVape

Dear O'Neill,

Thank you for your wonderful feedback. We’re delighted to hear that you were happy with our service and that you’ll be purchasing again soon. Your support truly means a lot to us.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Amazing customer service and fast…

Amazing customer service and fast delivery. Highly recommend.

20 April 2026
WizVape logo

Reply from WizVape

Dear Mark lane,

Thank you for your fantastic feedback. We’re delighted to hear that you were happy with our customer service and fast delivery. Your recommendation truly means a lot to us.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Functional

Order to delivery was efficient

17 April 2026
WizVape logo

Reply from WizVape

Dear Seyi,

Thank you for your feedback. We’re delighted to hear that you found our order-to-delivery process efficient. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Quick delivery good prices

Having ordered from this company a couple of times now the delivery has been very quick both times, the prices are competitive and the products I ordered have been the correct variant unlike a larger more well known online retailer who have sent the wrong variant on multiple occasions

10 April 2026
WizVape logo

Reply from WizVape

Dear Steve,

Thank you for your wonderful feedback and for choosing us again. We’re delighted to hear that you’ve consistently experienced quick delivery, competitive pricing, and received the correct products each time. Providing a reliable and accurate service is very important to us, so your comments truly mean a lot.

We appreciate your support and look forward to serving you again.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

WizVape is WOW

Most valuable experience is the commitment of WizVape along with excellent product, service & communication

All the Best to WizVape

16 April 2026
WizVape logo

Reply from WizVape

Dear Humayun,

Thank you for your thoughtful and kind feedback. We’re truly delighted to hear that you value our commitment, along with our products, service, and communication. Your support and well wishes mean a lot to us.

All the best to you as well, and we look forward to serving you again.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Great

Fast delivery & ease of use website, thank you x

16 April 2026
WizVape logo

Reply from WizVape

Dear Julie,

Thank you for your kind feedback. We’re delighted to hear that you found our website easy to use and were happy with our fast delivery. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Great company

I was looking for a base of Aspire Nautilus 5ml tank. Couldn’t find it then I discovered WizVape . Great price , fast secure transaction. Quick delivery . Great company, Thx

14 April 2026
Unprompted review
WizVape logo

Reply from WizVape

Dear Ibrahim,

Thank you for your wonderful feedback. We’re delighted to hear that you were able to find the Aspire Nautilus 5ml tank base with us and that you were happy with the pricing, secure transaction, and quick delivery. Your support truly means a lot to us.

Regards,
Kandi
Wizvape Customer Services Team

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