My order was lost in the mail at the time the tariffs were implemented. I let Wizard Works know it hadn’t arrived after several weeks and they sent me another set of bags, which arrived promptly. Luck... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I really appreciated that Wizard Works took the time to reach out about my order during major shift in their product range, allowing me to choose whether to receive the as yet unreleased version of th... See more
I'm so impressed with this clever mounting solution for a front bag light! It's well-made, looks sleek on the bike, and works exactly as needed. It’s this kind of smart, innovative thinking that makes... See more
I've bought a few bags from Wizard Works and the design and quality of everything is always amazing. The bags are obviously an investment, but it always feels worth it. I'm always interested to see wh... See more
Company details
Written by the company
Wizard Works is a manufacturer of high end bicycle luggage, made in the heart of South London. We make technical and well performing products while maintaining an aesthetic thats lies somewhere between timeless classic and 80’s rave Our studio & Workshop is open by appointment only
Contact info
3-5 Latona Road, Unit 22, SE15 6RX, London, United Kingdom
- hello@wizard.works
- wizard.works
4.9
Excellent
345 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very fast delivery
Very fast delivery, excellent craftmanship and superb communications. Can’t be faulted
16 April 2025
Bought an Osyth Partial Frame Bag the…
Bought an Osyth Partial Frame Bag the other week and I'm delighted with it.
Quality is night and day compared to the (admittedly cheaper) Alpkit one I had and seems better than the restrap bags I have. Nice personalised note in the package too
Couldn't be happier.
16 April 2025
Absolutely delighted
Absolutely delighted! I bought the Munin mini messenger bag, and absolutely love it! The quality is impeccable, and great to know that it’s been made in London, and can be repaired in future should it need it. Highly recommended.
14 April 2025
Great product
1 April 2025
Fab bar tape
I got some great bar tape that makes my bike stand out. I got it when expected and it is nice to shop with a small company.
31 March 2025
Awesome people making fantastic…
Awesome people making fantastic products and a nice warm feeling from supporting a small business doing things in the right way!! Wouldn't hesitate to buy from them again
26 March 2025
Well packed and fast EU shipping
2 April 2025
hip pack
I have had my eye on a hip pack for while, so when WW offered a discount on them I took the plunge. The usual quick, efficient service. The bag is super comfortable and well made, every detail thought through carefully, and made in London. I’m a very happy repeat customer.
27 March 2025
Easy ordering process and good choices…
Easy ordering process and good choices of colours and style. Bag is well made and sites perfectly on my gravel bike.
17 March 2025
Incredible service and products.
28 March 2025
They're wizards of some sort..
🚨Be aware!🚨 I paid extra so I could get a custom colour Lil' Presto bag and in spite of the advised two week lead time they shipped it a whole week early! What are those guys up to over there?
17 March 2025
Awesome company
25 March 2025
Excellent service from start to finish
24 March 2025
Great small business
Great small business, great experience, great product. It's the second frame bag that I buy (for a gift this time), because I'm very happy with the first one after more than a year!
17 March 2025
Hobgob hip pack
Wizard works are cool 😎 I’ve have purchased a lot of their bags for my different bikes and the quality is always to an excellent quality. I have to find an excuse to buy more bags from them. They always respond to questions via email and I look forward to meeting them in person one day big shout out H&V
25 February 2025
Reply from Wizard Works
Thanks so much for the kind words and your support.
Great shop
Used these guys a couple of times now and always been happy. I might be right in thinking that they are the only UK shop that stocks Wald baskets. Just wish I could afford one of their lovely bags!
18 February 2025
Quick excellent service!
24 February 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.