Wizard Works Reviews 345

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and craftsmanship of the products, noting their durability and excellent design. Many people appreciate the swift delivery and efficient packaging, with orders often arriving faster than estimated. Reviewers also highlight the ease of ordering through the website and the company's helpful communication regarding product choices and order updates. However, some customers experienced initial issues with their orders being lost in transit, though the company promptly resolved these by sending replacements.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers highlighting the high quality and... See more

Quality

People report positive experiences with quality, consistently praising the high craftsmanship and durability... See more

Delivery service

Customers generally report positive experiences with delivery service, highlighting quick dispatch and prompt... See more

Order

Customers consistently note positive experiences with order, finding the process easy and delivery smooth.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My order was lost in the mail at the time the tariffs were implemented. I let Wizard Works know it hadn’t arrived after several weeks and they sent me another set of bags, which arrived promptly. Luck... See more

Rated 5 out of 5 stars

I really appreciated that Wizard Works took the time to reach out about my order during major shift in their product range, allowing me to choose whether to receive the as yet unreleased version of th... See more

Rated 5 out of 5 stars

I'm so impressed with this clever mounting solution for a front bag light! It's well-made, looks sleek on the bike, and works exactly as needed. It’s this kind of smart, innovative thinking that makes... See more

Rated 5 out of 5 stars

I've bought a few bags from Wizard Works and the design and quality of everything is always amazing. The bags are obviously an investment, but it always feels worth it. I'm always interested to see wh... See more


Company details

  1. Fabric Product Manufacturer

Written by the company

Wizard Works is a manufacturer of high end bicycle luggage, made in the heart of South London. We make technical and well performing products while maintaining an aesthetic thats lies somewhere between timeless classic and 80’s rave Our studio & Workshop is open by appointment only


Contact info

4.9

Excellent

TrustScore 5 out of 5

345 reviews

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Asks customers to review

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Fantastic All Around!

Website is easy to use, lots of product info, and purchasing was easy too.
order was finished and shipped faster than estimated at time of purchase.
Alakazam basket bag is fantastic. Extremely well made!

25 June 2025
Rated 5 out of 5 stars

Very accommodating!

I really appreciated that Wizard Works took the time to reach out about my order during major shift in their product range, allowing me to choose whether to receive the as yet unreleased version of the product. They also let me change my fabric choices at the last minute too.

23 June 2025
Rated 5 out of 5 stars

Offset Light Mount

They have a solution for mounting a light below a front bag, it's well made and looks good on my bike, so many of these custom builders come up with such innovative solutions

16 May 2025
Rated 4 out of 5 stars

Good work Wizard Works

Wizard Works promptly notified me when product was in stock. Once my order was placed they were good about notifying me, and the parcel was delivered reasonably quick. The packaging was efficient and unique. The product directions were a bit lacking, over all a satisfying purchase.

19 May 2025
Rated 5 out of 5 stars

What a great bar bag

What a great bar bag, very well made & thought out. It's my main go to bag for all my bikes. Very secure fit & no movement.

I also had good communication & all round good people to deal with. Will hopefully purchase a large saddlebag soon, now I know the quality is good.

19 May 2025
Rated 5 out of 5 stars

Support those that are passionate about the things you're passionate about.

Stoked with the new UltraGrid Lil Presto (which is complementing a well loved 'splatter print' Lil Presto which is almost translucent from the enjoyment in the sun.

V+H not only produce a fantastic product (influenced by their own experiences on two wheels), but have created a brand and community that celebrates local manufacturing and inclusive values. Did I mention their product is fantastic?

20 May 2025
Rated 5 out of 5 stars

Best Bags around!

Im so happy with my bag!!!
Its allready my second one, you can really feel the passion and love they put into it!
Deffinitely Worth supporting.

2 May 2025

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