The tech that came out was very professional and attentive to our needs. The service to date has been great and have only loss the signal twice and this was in the middle of the night.
Company replied
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See what reviewers are saying
This is day 3 with NO EMAIL. Here's an excerpt from Wisper's self-description on this site: "...our creative rockstar team is known for problem-solving and entirely spot-on customer service." Ye... See more
Company replied
I switched from Cable America to Wisper because of the down time I would constantly get with Cable America. (Sometimes up to 3 months). I couldn't be happier with Wisper. When I signed up, they said I... See more
Company replied
Other than occasional outage due to weather or equipment failure, I haven’t experienced any major issues. Problems are usually handled quickly and professionally by your crew.
Company replied
Company details
Written by the company
At Wisper Internet, we know you want to stay connected - and that means you need internet that simply works. The problem is, most providers are a nightmare to deal with, leaving you feeling frustrated and powerless. We believe you deserve better. That’s why, for over 20 years, we’ve been building a different kind of internet - one people love enough to recommend to their neighbors. Here’s the Wisper Promise: 1. We help you choose a plan that’s right for you. 2. We get you connected and make sure it works. 3. And we’re always here when you need us. So see if Wisper is available at your home today - so you can stop living an interrupted life and start connecting with a provider who cares
Contact info
Elm Street 214, STE 101, 63090, Washington, Missouri, United States
- 8007657772
2.5
Poor
27 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very good customer service toys on the…
Very good customer service toys on the top to help you
19 July 2021
Reply from Wisper Internet - Washington
Thank you, Jamey.
Whisper has always responded to any…
Whisper has always responded to any issues in a timely manner.
19 July 2021
Reply from Wisper Internet - Washington
Wow, thanks Marianne! :)
While wireless broadband equipment has…
While wireless broadband equipment has obvious limitations, I'm happy to get reasonable speeds and unlimited data from Wisper. Out here in the country in Franklin County, we don't have access to anything else that is reasonable and I appreciate Wisper providing me with this access to the internet as I am a fairly heavy user. Sometimes the random outages get frustrating, but at least they usually don't last long.
19 July 2021
Reply from Wisper Internet - Washington
Thanks for the feedback!
Upgraded router - still terrible
I upgraded my router, per your customer service request, and my connectivity is awful. Unable to get wi-fi signal in any room except where the router is setup
19 July 2021
Reply from Wisper Internet - Washington
Hi! Please email support@wisperisp.com with more details on your router issues so we can better help you.
We have had no problem with Wisper…
We have had no problem with Wisper since they had bought out YHTI. We appreciate their support
19 July 2021
Reply from Wisper Internet - Washington
Thanks for your support!
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