Cost was a significant factor. I liked that one of the additional services identified as 'add-ons' by others was included in the premium. This review reflects only the purchase experience. Use of t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very good price , fairy easy to do online , Not so good bits always having to repeat your email address over and over again
Company replied
Received competitive quote promptly and was able to accept it quick and easy
Company replied
Would have been 5 stars due to cost and content. However I still like to ask questions of a human being instead of searching 10 documents over 5 layers.
Company replied
Company details
Written by the company
Wiser Choice Bike was developed in 2022 to provide quality motorcycle insurance with free Legal Expenses cover as standard. Wiser Choice is a trading name of Europa Underwriting Limited who have specialised in creating innovative motorcycle insurance solutions since 2003. We have built up an extensive knowledge of the UK's motorcycle industry and by building relationships with major UK insurers we are able to provide our customers competitive quotes for products to suit their needs.
Contact info
United Kingdom
- wiserchoicebike.co.uk
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Far to time consuming
17 November 2025
Reply from Wiserchoice
Hi Lynne
Thank you for taking the time to leave us a review and providing us with feedback. I can see the policy is live and you are registered for the portal. If we can do anything to improve your experience, please let us know by getting in touch via Live Chat.
Wiser Choice Bike
Reply from Wiserchoice
Hi Neil
Many thanks for your review and feedback, we really do appreciate it.
Wiser Choice Bike
Hassle free
Good price , clear add on options , very transparent website, easy to navigate, very pleased,hassle free journey to great bike insurance
12 November 2025
Reply from Wiserchoice
Hi Terry
Thank you for your comments & 5-star rating. We’re delighted that you are pleased with our products & services. Thank you!
Wiser Choice Bike
Reply from Wiserchoice
Hi Ricardo
Thanks for rating us 5 stars, we really appreciate your kind words. We hope we continue to impress!
Wiser Choice Bike
Reply from Wiserchoice
Hi
Thank you for your comments & 5-star rating. We’re delighted that you are pleased with our products & services.
Thank you!
Wiser Choice Bike
Reply from Wiserchoice
Hi Carol
It's great to hear that you’ve had a good experience. If you need any help in the future please let us know. Thank you!
Wiser Choice Bike
Cost was a significant factor
Cost was a significant factor. I liked that one of the additional services identified as 'add-ons' by others was included in the premium.
This review reflects only the purchase experience. Use of the policy to address loss of any description has not been a factor in this score.
4 November 2025
Reply from Wiserchoice
Hi Dave It's great to hear that you’ve had a good experience. If you need any help in the future please let us know. Thank you! Wiser Choice Bike
Smooth..straight forward except…
Smooth..straight forward except registering on portal..had few problems with that
8 November 2025
Reply from Wiserchoice
Hi Ms Waring
Thanks for taking the time to leave us a review and for the 5-stars! If you still require help registering for the portal, please contact us via live chat. Copy and paste the following link into your browser. Ride safe & we’ll be here if you need us! Wiser Choice Bike
An extremely positive experience from…
An extremely positive experience from start to finish.As a first time user I was impressed with how easy the whole process was.Highly recommended.
6 November 2025
Reply from Wiserchoice
Hi Peter,
Thanks for rating us 5 stars, we really appreciate your kind words. We hope we continue to impress!
Ride Safe & here if you need us!
Wiser Choice Bike
Bandits.
Took out a policy, three days later this outfit contacted me to say there was a problem with underwriters and that ultimately I would need to cancel the policy. I paid an initial deposit of £100 and after the cancellation I received a return of £25. £75 pound for three days cover. Absolutely disgusting treatment and I would advise anyone considering using this company to read their small print.
3 November 2025
Unprompted review
Reply from Wiserchoice
Hello Mr Lewis,
We’re really sorry to hear that you’ve had a bad experience. We note from reviewing your recent policy that a formal Complaint has been raised and investigations have taken place. Could you please contact us at your earliest convenience in response to our communication dated 05/11/2025.
Thank you in advance.
Wiser Choice Bike
Good service and reasonable price.
30 October 2025
Reply from Wiserchoice
Hi
Thanks for taking the time to leave us a review and for the 5-stars! We are very glad to hear that you were happy with the price of our product. Ride safe & we’ll be here if you need us!
Wiser Choice Bike
Easy and fine and good price
30 October 2025
Reply from Wiserchoice
Hi Christopher
Thanks for rating us 5 stars, we really appreciate your kind words. We hope we continue to impress!
Wiser Choice Bike
Reply from Wiserchoice
Hi Michael
Thanks for the great feedback, we are glad that you found our site so easy to use!
Wiser Choice Bike
Very easy with out having to go through…
Very easy with out having to go through everything,ever time you try to renew.
27 October 2025
Reply from Wiserchoice
Hi Eric,
Many thanks for your review and feedback, we really do appreciate it.
Wiser Choice Bike
Reply from Wiserchoice
Hi Robert
Many thanks for your review and feedback, we really do appreciate it.
Wiser Choice Bike
Very competitive quotation!
Very competitive quotation and a swift response with documentation etc.
24 October 2025
Reply from Wiserchoice
Hi William
Many thanks for your review and feedback, we really do appreciate it.
Wiser Choice Bike
Reply from Wiserchoice
Hi Karl
Many thanks for your review and feedback, we really do appreciate it.
Wiser Choice Bike
Reply from Wiserchoice
Hi Jonathan,
We are very glad to hear that one of our Support specialists were able to give you a 5-star experience! Thank you for taking the time to leave us a review, we will pass the feedback on to the specific colleague who will love to hear this too!
Wiser Choice Bike
i hate needing a portal
i hate needing a portal, it won't accept my email address/ password. so tired of this crap.
23 October 2025
Reply from Wiserchoice
Hi,
We’re really sorry to hear that you’ve had a bad experience. We want to understand what went wrong and see how we can improve. Please can you contact us to discuss?
Wiser Choice Bike
Reply from Wiserchoice
Hi Jeremy
Many thanks for your review and feedback, we really do appreciate it.
Wiser Choice Bike
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