Cost was a significant factor. I liked that one of the additional services identified as 'add-ons' by others was included in the premium. This review reflects only the purchase experience. Use of t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very good price , fairy easy to do online , Not so good bits always having to repeat your email address over and over again
Company replied
Received competitive quote promptly and was able to accept it quick and easy
Company replied
Would have been 5 stars due to cost and content. However I still like to ask questions of a human being instead of searching 10 documents over 5 layers.
Company replied
Company details
Written by the company
Wiser Choice Bike was developed in 2022 to provide quality motorcycle insurance with free Legal Expenses cover as standard. Wiser Choice is a trading name of Europa Underwriting Limited who have specialised in creating innovative motorcycle insurance solutions since 2003. We have built up an extensive knowledge of the UK's motorcycle industry and by building relationships with major UK insurers we are able to provide our customers competitive quotes for products to suit their needs.
Contact info
United Kingdom
- wiserchoicebike.co.uk
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Good price & easy to complete the…
Good price & easy to complete the process online. Recommended
👍🏼
20 January 2026
Reply from Wiserchoice
Hi Gary
Thanks for taking the time to leave us a review and for the 5-stars! We are very glad to hear that you were happy with the price of our product. Ride safe & we’ll be here if you need us!
Wiser Choice Bike
The whole process was easy
The whole process and priceing structure was ready to follow. Seeing up the policy also very easy.
19 January 2026
Reply from Wiserchoice
Hi Mike
It's great to hear that you’ve had a good experience. If you need any help in the future please let us know. Thank you!
Wiser Choice Bike
Great price and level of cover.
18 January 2026
Reply from Wiserchoice
Hi Steve
Thanks for the great feedback and for taking the time to leave us a review.
Ride safe!
Wiser Choice Bike
Easy to arrange, good price.
Easy to navigate website. Insurance arranged very quickly without problems.
13 January 2026
Reply from Wiserchoice
Hi Bruce
It's great to hear that you’ve had a good experience, and found the website so easy to navigate. If you need any help in the future please let us know. Thank you!
Wiser Choice Bike
Reply from Wiserchoice
Hi
Many thanks for your review and feedback, we are glad that you found the online experience better than most.
Wiser Choice Bike
Easy quote
Easy to get quote and then set up. Portal makes it easy to contact in event of any problems.
3 January 2026
Reply from Wiserchoice
Hi Ken,
It's great to hear that you've had a good experience and that you found the process so easy and efficient. Ride safe - we will be here if you need us!
Wiser Choice Bike
Reply from Wiserchoice
Hi Mr North
It's great to hear that you found the website so quick and easy to use, if you need any help in the future, please let us know!
Thanks
Wiser Choice Bike
Awaiting insurance documentation in post as requested.Taken out insurance for my m/cycle…
Taken out insurance for my m/cycle having assessed (independent) customer reviews which though not entirely positive, appeared to be genuine, Too soon to assess until I receive the paper documents I subsequently requested on line.
31 December 2025
Reply from Wiserchoice
Hi Mr Heathcote
Thanks for taking out your policy with us, we can see that your policy documents have been posted out and you should be receiving them shortly.
Many thanks
Wiser Choice Bike
Absolutely awful and unprofessional
Absolutely awful and unprofessional insurance company. It took them a month to even be bothered to try set up a credit agreement with PCL. Made me contact PCL for something the insurance company should be asking. The credit agreement application expired due to wiserchoice insurance and they are making me pay them for something that is their fault. Avoid them at all costs.
16 December 2025
Unprompted review
Reply from Wiserchoice
Hi Luke,
We’re really sorry to hear that you’ve had a bad experience. On review of your recent policy we can see several communications with yourself and PCL throughout the whole credit application process. Unfortunately, following the necessary checks your application to pay for your insurance monthly was declined by PCL. In this instance, the only other payment option available would be to pay in full, which we can see was provided during our last interaction with you.
If you wish to get in contact to discuss the matter further. Please do so by using our live chat facility on http://www.wiserchoicebike.co.uk/contact
Thank you
Wiser Choice Bike
It was easy to use and fast
13 December 2025
Reply from Wiserchoice
Hi Brian,
Thanks for rating us 5 stars, we really appreciate your kind words. We hope we continue to impress!
Wiser Choice Bike
Zero confidence in this company
Pathetic portal. Tried to tell me I wasn't registered for their portal even when I had documents printed from it in my hand. IT seems to be run by schoolchildren. Big fees for amendments or cancellations. Cheap for a reason. Avoid.
10 December 2025
Unprompted review
Reply from Wiserchoice
Hi William,
We’re really sorry to hear that you’ve had a bad experience. We want to understand what went wrong and see how we can improve.
Due to the site used to leave this review, we cannot locate any policy details with just your first name. Please can you contact us to discuss, you can use our Live chat by copying and pasting the following link into your browser http://www.wiserchoicebike.co.uk/contact
Thank you
Wiser Choice Bike
Big problems as a new customer I am not…
Big problems as a new customer I am not very happy ,,, call 📞 07767 331 724 as I am hacked off with all going complete wrong.
9 December 2025
Reply from Wiserchoice
Hello David,
Thank you for taking the time to answer our call today. As explained, we have sent an email to the address shown on your policy complete with a Temporary Password. If you have any further issues, as discussed, please do not hesitate to get in contact. As also discussed, due to public visibility - It is recommended to remove any contact details from your review.
Many Thanks
Wiser Choice Bike
Reply from Wiserchoice
Hi Michael,
Thank you for your comments & 5-star rating. We’re delighted that
you are pleased with our products & services.
Thank you!
Wiser Choice Bike
It was quite straight forward
It was quite straight forward. Looks like a better insurance than the competition at a better price.
29 November 2025
Reply from Wiserchoice
Hi Stuart,
Thanks for the 5-stars! We’re pleased you enjoyed our products &
services.
Thank you!
Wiser Choice Bike
Quick and easy
28 November 2025
Reply from Wiserchoice
Hi Damien,
Thanks for rating us 5 stars, we really appreciate your kind words. We hope we continue to impress!
Wiser Choice Bike
Seems ok. Worth a try.
Seems ok.
Asks usual questions.
Good on price.
Hope i never have to find out if they are good should I need them to help.
24 July 2025
Reply from Wiserchoice
Hi Anthony,
Thanks for taking the time to leave us a review and for the 5-stars! We are very glad to hear that you were happy our products and services.
Ride safe & we’ll be here if you need us!
Wiser Choice Bike
Easy to complete and very competitively…
Easy to complete and very competitively priced
27 November 2025
Reply from Wiserchoice
Hi Ian,
Many thanks for your review and feedback, we really do appreciate it.
Wiser Choice Bike
A customer wants to talk to an agent
A customer wants to talk to an agent, to go through their requirements, I didn't have that option. I'm going on a touring holiday on my bike and have no idea what I'm insured for, hopeless.
17 November 2025
Reply from Wiserchoice
Hi Stuart
We have today tried to contact you to discuss your requirements
Please contact us via live chat http://www.wiserchoicebike.co.uk/contact
Many Thanks
Wiserchoice bike
I’ve just been quoted £162:54…
I’ve just been quoted £162:54…. You told me the cheapest was over £227:00 ??? I feel ripped off and I want to cancel….
17 November 2025
Reply from Wiserchoice
Hi Brendan We’re really sorry to hear that you’ve had a bad experience. We want to understand what went wrong and see how we can improve. Please can you contact us to discuss, you can use our Live chat by clicking here http://www.wiserchoicebike.co.uk/contact.
Wiser Choice Bike
Reply from Wiserchoice
Hi James
It's great to hear that you’ve had a good experience. If you need any help in the future please let us know. Thank you! Wiser Choice Bike
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