WiseHosting Reviews 1,118

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 384 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and friendly demeanor, making interactions a delight. The customer service is frequently highlighted as outstanding, with many appreciating the quick response times and efficient problem resolution. Reviewers note that the service is reliable and hassle-free, with servers performing well even under heavy load. The user experience is often described as smooth, with an easy-to-understand interface and intuitive panel controls. However, some people mentioned that the hosting service might not be the most beginner-friendly, particularly when navigating plugins and mods. A few other people also felt that certain aspects of server management, such as mod management and updates, could be more streamlined. Additionally, some customers found the terminology used for server specifications, like 'threads' or 'cores,' confusing and wished for clearer explanations.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their helpfulness, dedication, and... See more

Customer service

Users describe positive interactions with customer service, consistently praising the support team as... See more

Response time

Reviewers consistently express satisfaction with the quick response times, often noting replies within... See more

Service

Clients share positive opinions on service, highlighting its speed, reliability, and overall quality, with... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used WiseHosting twice within the past few years. Not only does the server run amazing, even with mods and around 10 people on the server, their tech support is fantastic! They got back to me wit... See more

Company replied

Rated 5 out of 5 stars

I had an issue downloading my world, and I got a response within just a couple of hours (Due to time zones, afterwards the response times were just minutes!). My issue was due to having to transfer pl... See more

Company replied

Rated 5 out of 5 stars

Normally I would not write a review however they responded in 2 hours to a hosting problem and fixed it so cleanly! The sign up process was also simple the the UI is easy! I will be using them wheneve... See more

Rated 5 out of 5 stars

they have fast responses from the support team, a clean and easy to follow interface, everything a hosting site needs to have. like just try it and you will never use other similar websites .


Company details

  1. Gaming service Provider
  2. Web Hosting Company

About WiseHosting

Written by the company

WiseHosting makes it easy for Minecraft players to play together with friends, anywhere in the world.

Founded by Shulkercraft, which is one of the world's largest Minecraft YouTube channels with over 2 million subscribers.

In 2023, we launched with one clear mission: make it so simple that anyone can play Minecraft with friends in minutes. No tech skills required. Today, thousands of players trust WiseHosting with their Minecraft worlds. Real Minecraft players work on our team, answer your support tickets, and actually care about your server.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Best server hosting ever,

At first the server is very fast and high quality. Also the support is very fast they literally take less than 10 mins to answer to their client. Such a good server hosting 100% recommend it

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Consistently reliable and customer-focused

I’ve been with WiseHosting for three years now and my experience with them has been very positive.

Their support team has always been excellent: every time I’ve needed help, they responded quickly and were consistently helpful and professional. Overall, everything has been smooth, reliable and hassle-free.

One thing that also stood out to me was when they lowered their rates and applied the new pricing to all customers, not just new ones. That felt genuinely customer-focused and showed that while they are, of course, a business, they also value fairness and long-term customer relationships.

Big props to WiseHosting!

4 May 2026
Unprompted review
Rated 5 out of 5 stars

BEST SUPPORT TEAM EVER

Their quick to reply when ticket is submitted the service is great i rate this 5 starts because i havent had an issue with this server host its the best one ever

2 May 2026
Unprompted review
Rated 5 out of 5 stars

First Server Set-up Great!

I just got my first server set up and they helped me a lot through the process of modding it. Really appreicate the quick responses (less than 15 mins) and their prices for an annual subscription are quite nice. Would recommend!

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Service is TOP TIER

Service is TOP TIER. They always respond in less than 5 minutes. Not to mention, each solution is always detailed carefully in a way that even a beginner who doesn't know how these files work can understand. 6 stars if I could.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Good hosting, and friendly staff.

Really great server hosting, staff is VERY friendly, and helped me get my server world back after i messed it up. 5/5 stars id recommend to my friends, and anyone starting a server for the first time!

29 April 2026
Unprompted review
Rated 5 out of 5 stars

awesome support team

very good support team, they are also quick to respond and have answered all my questions whether confusing or obvious, thank you Rainer T!

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Super Fast Support!

Got a super quick response to my support ticket from Rainer T one of the Junior Support Agent's for WiseHosting as he helped me to resolve my problem.
I'd also like to thank Zach the Support Team Lead on advising me what to do inside of the Discord server and how to create a support ticket.

22 April 2026
Unprompted review

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