Wisdom Panel Reviews 1,664

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 871 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its detailed and accurate information, which helps them understand their pets better. The user experience is consistently described as easy and straightforward, from taking samples to navigating the website. People also highlight the excellent service and quick response times from the company. However, some customers also noted issues with the quality of the results, finding them less specific than expected or even inaccurate in some cases. A few other people also felt that the turnaround time for results was longer than advertised, leading to frustration and extended waiting periods.

What people talk about most

Product

Clients share positive opinions on the product, finding the DNA tests easy to use and providing quick,... See more

User experience

Users describe positive interactions with the user experience. Many customers found the process easy and... See more

Service

Reviewers mention positive feedback about service. Many customers praise the excellent and efficient service,... See more

Response time

Consumers generally express satisfaction with the response time, often highlighting quick turnaround for... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers were positively surprised and delighted with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

really surprised it even picked up on the wave down the centre of Mollys back , I was flabbergasted and even rang my son too tell him . slightly disappointed it didn't bring any thing up about parents... See more

Rated 4 out of 5 stars

We did have quite a bit of a delay getting our results however wisdom panel were great with communication throughout and even upgraded our dna service to compensate for this. Most importantly though,... See more

Rated 5 out of 5 stars

I messed up & placed 2 orders. Customer services were brilliant sorting out my error & very quickly refunded the 2nd order. The test was easy to do....pretty quick turn around for results. Really ex... See more

Rated 5 out of 5 stars

Five stars to Wisdom panel, they did well, communication was first class, it was worth geting the DNA test done confirmend some of what we thought and also gave us an insight into 3 others that we wou... See more


Company details

  1. Veterinarian
  2. Pet Store
  3. Pet Supply Store

Written by the company

Trusted by 5m+ pet parents, Wisdom Panel™ is the world's leading pet DNA test company that helps you unlock vital insights about your pet. Screens for 365+ breeds, types and varieties, 260+ health tests, 50+ traits, 15 behaviours, relatives, and more - so that you can help your pet live their happiest and healthiest life. Trusted by over 5 million pet parents worldwide, Wisdom Panel™ is the world’s leading pet DNA test company, dedicated to helping people understand their pets on a deeper level. By combining advanced science with decades of research, Wisdom Panel™ empowers pet owners with meaningful insights that support happier, healthier lives for their dogs and cats. Wisdom Panel’s comprehensive DNA tests screen for more than 365 breeds, types, and varieties. In addition, the test can analyse for over 260 health conditions, helping pet parents identify potential inherited risks early and make more informed decisions about preventative care, diet, exercise, and lifestyle. The results also include insights into 50+ physical traits and 15 behavioural tendencies, offering a clearer picture of why your pet looks and behaves the way they do. Beyond health and breed discovery, Wisdom Panel™ helps uncover your pet’s family story. With relative matching and ancestry insights, many users are delighted to discover siblings or close relatives and arrange reunions! The Wisdom Panel™ team involves veterinarians, geneticists, and researchers who ensure results are accurate, actionable, and easy to understand. Reports are designed to be clear and practical, so pet parents can confidently use the information in everyday life and share it with their vet. Beyond individual results, Wisdom Panel’s experts actively contribute to ongoing dog and cat genome research projects that are advancing the science of pet care. With every test completed, the data becomes richer and more powerful - helping to unlock new discoveries and deepen our understanding of pets for the benefit of future generations. At its core, Wisdom Panel™ believes that knowledge strengthens the bond between pets and their people. By unlocking your pet’s unique genetic blueprint, Wisdom Panel helps you care smarter, love deeper, and give your pet the best possible life - today and for years to come.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Straightforward and simple to use

Straightforward and simple to use. Always keeps you updated👍👍. Takes the guesswork out of what your beloved pet is built up off👍😂🐶👍😂🐶. Can leave you flabbergasted!!!!!

8 February 2026
Rated 5 out of 5 stars

Very informative report

Very informative report. I was a bit sceptical, having seen the breeds that make up my dog but behaviourally, the report was spot on. We got our results very quickly and they were quite comprehensive.

2 February 2026
Rated 5 out of 5 stars

Brilliant

Brilliant! So interesting to find the 24 different breeds (and percentages) in my Ukrainian rescue. The suggested character traits according to her DNA were spot on too. The cherry on top was the screening for potential health issue (264!), which thankfully all came back clear. Really interesting - I’d definitely use Wisdom Panel again for another rescue dog. Ok it’s not the most necessary purchase (I’ve had lots of dogs before now), but so nice to understand my dog better - from her breed mix, colouring, shedding and more.

5 February 2026
Rated 4 out of 5 stars

Test was really easy to use

Test was really easy to use, and return took a few weeks to get results,
Results and ancestry great the only reason for low score is if you wanted to keep results there is no option of a certificate or a print out.

15 January 2026
Rated 5 out of 5 stars

14 breeds! Would never have guessed.

Recommended by a couple of friends I decided to find out what exactly my 10 year old rescue was made up from. Kit arrived quickly and the instructions were really simple. I felt reassured that everything was labelled accurately. Results came back quickly and I was really impressed with how thorough they were. I now know my dog is a mix of 14 breeds and I love him even more!

7 January 2026
Rated 3 out of 5 stars

It’s was very interesting

It’s was very interesting although for the price I believed I would have had some more useful and direct information
They were able to be keep me informed with information on delivery and progress with my pets results

3 February 2026
Rated 4 out of 5 stars

Mollys Pedigree

really surprised it even picked up on the wave down the centre of Mollys back , I was flabbergasted and even rang my son too tell him . slightly disappointed it didn't bring any thing up about parents or where she originates from i.e. Netherlands , Russian , German .

5 February 2026
Rated 5 out of 5 stars

Easy and informative

I was updated at every stage of their process so I knew how far they had gotten with our DNA sample.
The results were easy to access and understand.

6 January 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look