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WinniReviews 

3,868
•
TrustScore 1 out of 5

1.2

Food, Beverages & Tobacco
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Review summary

Created with AI, based on recent reviews

Evaluating 93 reviews, most reviewers were let down by their experience overall. Many customers reported significant issues with product delivery, including late arrivals, non-delivery, and items being marked as delivered when they were not. Reviewers also frequently received products that were damaged, of poor quality, or entirely different from what was ordered, often with no prior communication about substitutions. The customer service was a major point of dissatisfaction, with many describing it as rude, unhelpful, unresponsive, and difficult to reach, leading to unresolved queries and refund issues. However, some customers also noted positive experiences, particularly with timely delivery and good product quality for certain orders, such as cakes and flowers.

What people talk about most

Delivery service

Customers consistently note negative experiences with delivery service, frequently reporting significant... See more

Order

Reviewers mention negative feedback about order experiences, with many expressing significant dissatisfaction... See more

Product

Consumers express significant dissatisfaction with the product quality, frequently reporting that items... See more

Customer service

Users describe negative interactions with customer service, often citing unhelpful, rude, and unprofessional... See more

Service

Clients share negative opinions on service, with many reviewers expressing extreme disappointment and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I recently ordered plants and chocolates as gift for my mom dad's anniversary Winni completely ruined it. As it showed it will sent ceramic plant holders but has sent plastic plant hold... See more

Rated 1 out of 5 stars

I cannot trust them, the customer service has very poor communication skill, and they dont bother to answer your queries. Choose Amazon! trust me I learned the hard way. The orders may or may... See more

Rated 1 out of 5 stars

The items was never delivered. And have had a nightmare connecting via phone where in you are in queue forever. If connected via chat AI responds after a bit of silence and then says connecting you to... See more

Rated 1 out of 5 stars

I had ordered a Rakhi for my brother, but it never reached him. The order status was wrongly marked as "delivered", but my brother didn’t get anything. I kept calling customer care for 4 days, and... See more

Company details

  1. Food, Beverages & Tobacco

Contact info

1.2

Bad

TrustScore 1 out of 5

4K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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1.2

All reviews

(3,868)

88 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

DON'T EVEN THINK TO ORDER.

DON'T EVEN THINK TO ORDER.
It was a worst decision to order gift and flowers from Winni on valentines day. They didn't deliver the order and not even responded through out the day.
Worst service, they are playing with customers emotions.

14 February 2025
Unprompted review
Rated 1 out of 5 stars

Worst service & cheap product

Worst service. Cheap products. I had ordered birthday cake and a flower bouquet which looks very beautiful on their website. But they sent some local cake and cheap flower bouquet. The flower bouquet looked of 100 rs . I had paid 649 on app just for the bouquet and with cake total was 1439. Very cheap app, pathetic service

18 February 2025
Unprompted review
Rated 1 out of 5 stars

Worst site ever.

Worst site ever.
Won’t ever order from the site.
I ordered for valentines late night I get a message that too much of orders we will try to deliver. Today I got email that recipient is not responding to calls so cancelled the order. There was not even a miss call from an unknown number.

15 February 2025
Unprompted review

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