Winged Boots Reviews 

247
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Winged Boots make the whole travel experience so easy. We have just come back from Madeira and the choice of hotel (Savoy Palace) - Jack from WB came up with a few alternatives for us with great... See more

Rated 5 out of 5 stars

Personal service from Louise excellent. Really helpful advice and listened to our needs. Very patient

Rated 5 out of 5 stars

We have booked several holidays with Winged Boots over the past few years and we cannot fault them. Claire Baker is amazing - always happy to help, quick to respond and able to iron out any kinks in p... See more

Rated 5 out of 5 stars

Booking my holiday for my whole family to Santorini for my wedding has been made so simple & stress free thanks to Michelle @ winged boots. She has worked around the different dates & hotel changes wi... See more

Company details

  1. Travel Agency

Written by the company

Winged Boots is a personalised management company that provides corporate and leisure travel to worldwide destinations. Whether you’re booking a simple set of flight or a two-week holiday for all the family, no enquiry is too big or too small and every customer is treated like a VIP. From remote safaris and exotic honeymoons through to multi-stop tours across continents, our team of personal travel managers curate your entire trip with exceptional attention to detail so you don’t have to lift a finger – except to give us a call on 0203 816 0985.


Contact info

4.9

Excellent

TrustScore 5 out of 5

247 reviews

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4.9

All reviews

(247)

10 reviews in the last 12 months

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Rated 3 out of 5 stars

Not the company i first dealt with

Booked Mauritius last year with the amazing Matt. Nothing was to much bother. He and Scott were amazing and helped with everything.
However, now the only thing i keep asking for is for them to release our tickets so we can get everything in place. They wont do this.
If i still had the same two people I originally dealt with there would be no issues.

1 February 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic and reliable company !! Highly recommended

I just wanted to say a huge big thank you to Winged Boots for the organisation of our Mauritius holiday ! I know it was a big hassle sorting 8 women, dates prices etc but you did it, and everything from flights,transfers,hotel and trips was perfect ...we had an amazing time and Winged Boots deserve the credit for that ...thank you x

3 January 2023
Unprompted review
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Reply from Winged Boots

Hi Helen,
Thank you for your feedback and hope you all had a fabulous time. We can't wait to help you plan the next trip.
Lauren x

Rated 5 out of 5 stars

Brilliant company

Brilliant company.
Charley very helpful and efficient.
Chuffed with the service!

26 January 2023
Unprompted review
Winged Boots logo

Reply from Winged Boots

Thank you so much for the wonderful review. Charley can't wait to help with your next getaway!

Rated 5 out of 5 stars

Absolutely spot on with destination and…

Absolutely spot on with destination and hotel. Everything ran smoothly and pick up drops offs for excursions were also perfect. We'll done Harry and the team!!

3 January 2023
Unprompted review
Winged Boots logo

Reply from Winged Boots

We're thrilled you had a great trip Anne. We can't wait to help with your next getaway

Rated 5 out of 5 stars

Brilliant

Brilliant. Sam is incredible, I’ve sometimes got unusual and challenging needs but the company has never failed to exceed my expectations. Well done all and thank you.

6 September 2022
Unprompted review
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Reply from Winged Boots

We look forward to helping with your next trip!

Rated 1 out of 5 stars

Trying to book a holiday for November…

Trying to book a holiday for November 2023. I thought I made our requirements clear but when there was no response, I queried this and my @personal Account Manager' got in touch again. We agreed our requirements, he knew he had 10 / 11 days to come back with ideas. He knew I wanted to make a quick decision. I heard nothing - at all. I assume business is exceptional for WEinged Boots as they clearly don't want my money!"

5 December 2022
Unprompted review
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Reply from Winged Boots

We're so sorry to hear this Chris. This is not the service we strive to offer at Winged Boots and are very apologetic that you are not happy with the communication you received. I hope you have a wonderful holiday and that we can help you with any future travel plans and redeem this perception you have of us.

Rated 5 out of 5 stars

Winged Boots - they care about your holiday, not just your booking.

Winged Boots and Michelle provided a very thoughtful service. We looked at lots of really great options to find exactly what the family wanted and then all teh details were taken care of. Great service all the way to arrival at the resort - they care about your holiday, not just your booking. Fab!

14 July 2022
Unprompted review
Winged Boots logo

Reply from Winged Boots

Thank you for your feedback Grant. We look forward to helping with your next family holiday

Rated 5 out of 5 stars

I have used Winged Boots for a number…

I have used Winged Boots for a number of years for both business and personal trips and would highly recommend them. Michelle's knowledge of the destinations and ability to recommend the most suitable hotels, accommodation, restaurants, golf courses and trips is excellent. Michelle is always on hand to deal with unforeseen situations and in October 2021 when we were less than 24 hours from getting on a plane and my daughter tested positive for Covid, Michelle rearranged the trip with absolutely no issue and no penalty.

19 September 2022
Unprompted review
Rated 5 out of 5 stars

Winged Boots are a great travel agent

Louise could not have been more helpful. COVID meant we had to postpone our trip twice and Louise sorted everything out in a very efficient manner. We will definitely be using Winged Boots again.

8 July 2022
Unprompted review
Rated 5 out of 5 stars

We have been using winged boots for…9/10 minths

We have been using winged boots for around 10 months now and it honestly feels like they’ve know us years. After booking and travelling on our first holiday we haven’t looked back. In particular Michelle Martin has been amazing. She just gets it! Listens and asks questions about what we want from a holiday and recommends places we hadn’t thought of before - she thinks about everything that needs booking even restaurant reservations for the first 3 nights in the resort so we didn’t need to think of anything and checking all details to ensure we have the best experience possible- we have since booked another 7 Holidays and short breaks with her!!!!! For the end of this and next year. Nothing is ever too much trouble and even when I’m back and forth with different ideas and options it’s never a problem. We are also given several options on price so we can decide what size best for us for the particular trip in question . Michelles knowledge and expertise is incredible. She always has lots of ideas and options to choose from knowing what we would like: We would never use anyone else and feel lien we’ve know Michelle for years! Absolutely brilliant!

4 August 2022
Unprompted review
Rated 5 out of 5 stars

Booked a holiday to Mexico …

Booked a holiday to Mexico through Charley Curwood. Nothing but friendly and helpful throughout my booking. Once complete we got a hand written note which was a lovely touch.
Highly Recommend Winged Boots

6 September 2022
Unprompted review
Rated 5 out of 5 stars

Impeccable. 🙏🏻 Thank you

Hi Louise

Just wanted to let you know that we had an AMAZING holiday. Service was impeccable. They were so attentive, food was great, kids had a brilliant time swimming (my son had lessons daily and the girls took a mermaid class!), great fun on the inflatable couch and dinner on the beach was just a beautiful touch watching the sunset. I know it was last minute but we came back relaxed and feeling like we’d truly had a restful holiday. Just wanted to say thank you for helping.

5 August 2022
Unprompted review
Rated 5 out of 5 stars

First class customer service

Had a wonderful holiday experience assisted by Dean who was very helpful and found the perfect holiday for me to Bali. Hotels were of exceptional standard and flight and accommodation transfers were all taken care of.

7 July 2022
Unprompted review
Rated 5 out of 5 stars

Great booking experience!!😊

We booked a last minute family holiday, Neill answered and my queries really quickly, and got us sorted with a holiday that we were happy with to suit our budget. Neill was very friendly and efficient throughout. A very easy and positive booking experience 😃🌞

9 June 2022
Unprompted review
Rated 5 out of 5 stars

Helpful Henderson - Holiday Hero.

Neil Henderson, has been a delight to talk with. Feeling rather nervous, but determined I was able to put my requirements across, which were met. So - I’ve booked the Maldives .. eek ! Every enquiry I have is greeted with a rapid response- very reassuring when you’re purchasing a big one.
Please don’t hesitate to give Winged Boots a go, and look out for young Neil, he’ll find that dream holiday for you.
Support independent !
Nicci Wilson

25 May 2022
Unprompted review
Rated 5 out of 5 stars

The fabulous Maldives

We recently travelled to the Maldives. Our holiday was arranged by Neil Henderson, the most helpful travel advisor I’ve ever spoken to. Neil guided us through every step of the booking and was always at the end of the phone to answer questions and make suggestions. Thank you Neil, we had a wonderful time.

24 May 2022
Unprompted review
Rated 5 out of 5 stars

Matt went above and beyond

We had a holiday booked for Sri Lanka, however we decided to cancel and book somewhere else. We called and waited for a call back.
Matt called us and asked us where we would like to go. He did some research with the help of his friends and Colleagues and came back with something similar in Indie.
We were so happy that we went ahead with everything.
We then decided that we'd like to book a holiday for our anniversary.
Matt said leave it to him. He came back with an amazing trip of a lifetime for my husband and I.
Nothing is to much bother for these guy's. They will be our go to from now on for our holidays. Amazing customer service and a great banter.

24 May 2022
Unprompted review
Rated 5 out of 5 stars

Our booking experience

Neil Henderson is extremely knowledgeable and very helpful . Neal answered all our questions and was very patient . The itinerary he choose for us is just what we wanted with superb hotels .This is a once in a life time trip once again many thanks Teresa Clist

14 May 2022
Unprompted review

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