Aqdas Travel LTD Reviews 190

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professionalism, noting their attentiveness and guidance throughout the entire process. People frequently highlight the excellent service, describing it as smooth, hassle-free, and well-organized, particularly for their holiday arrangements. The booking process is also commended for its efficiency and ease. Reviewers are particularly satisfied with the customer service, emphasizing prompt responses and continuous support from booking until their return. However, some people mentioned isolated issues with hotel staff and room conditions, such as unpleasant odors, and a few experienced last-minute hotel cancellations.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff. Reviewers frequently praise the team for... See more

Service

People report positive experiences with service. Customers consistently praise the excellent and professional... See more

Holidays

Users describe positive interactions with holidays, particularly Umrah packages. Many reviewers praise the... See more

Booking process

Customers consistently note positive experiences with the booking process. Many reviewers highlight the ease... See more

Customer service

Reviewers consistently mention positive feedback about customer service. Customers frequently praise the team... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Alhamdulillah ! we have completed our 7 days long Umrah tour with AqdasTravel Ltd with the supervision of Brother Muhammad Sheryar very smoothly. Special thanks to Mr. Sheryar for his continuous su... See more

Rated 5 out of 5 stars

We booked our umrah package for 8 days through aqdas travel LTD my package booked by Mr Usama Malik, Usama is vey nice guy he done our tickets and hotels very professionally with best services availa... See more

Rated 5 out of 5 stars

We made a 10 night Umrah booking with Muhammad Sheryar at Aqdas Travels. From flights, visas, transportations and hotels - a complete package at a good price. From start to finish, Muhammad Sheryar... See more

Rated 5 out of 5 stars

Simply Just Amazing....... I highly recommend Aqdas Travel as I have personally experienced an amazing Umrah Trip via them. They provide really great service and check on the services/hotel/tra... See more


Company details

  1. Travel Agency

Written by the company

Aqdas Travel Ltd is an (ATOL 12834) protected company with over years of experience working on Hajj and Umrah packages, we are experienced in providing you with private and explicit advice on the blessed pilgrimage of Hajj and Umrah. At Aqdas Travel LTD, We take immense pride in facilitating your spiritual journey. As a leading name in the world of Islamic tourism, we specialise in providing individual and group Umrah packages, tailored to meet your unique needs. Whether you plan to embark on this sacred pilgrimage with your family or friends, our commitment is to ensure a safe and comfortable Umrah experience like no other.


Contact info

4.9

Excellent

TrustScore 5 out of 5

190 reviews

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Rated 5 out of 5 stars

Amazing service!!

I recently booked my Umrah package with Adqas Travel, and I’m very pleased with the overall experience. From the beginning, their team was professional, responsive, and helpful in answering all my questions. They guided me through the entire process, making everything feel smooth and stress-free.
The package itself was well-organized, including comfortable accommodation and convenient transport arrangements. Everything was delivered as promised, which gave me real peace of mind during such an important spiritual journey.
I would definitely recommend Adqas Travel to anyone looking for reliable and trustworthy Umrah services, and I would consider using them again in the future.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Umrah

I have just returned from Umrah and this is the first time I have booked with Aqdas Travel, even though I have used agents before, these guys were by far the best.
Every bit of information needed for the travel was provided in good time without any prompts.
The only feedback I would give is that the Zyarat wasn't very good.
Overall though I am very happy with my experience and would book again with them.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Assalamu Alaikum wa Rahmatullahi wa Barakatuh.

Alhamdulillah, I have travelled for Umrah with several agents from the UK in the past, but I can honestly say that Aqdas Travels has been by far the most honest and professional company I have dealt with.

We have just returned from Umrah in Ramadan 2026, Alhamdulillah. From start to finish, Brother Noman, who represents Aqdas Travels, guided us throughout the entire process and helped us find the best and most affordable package within our budget.

To be completely honest, I requested several quotes from him and compared them with other travel agents. Every time, Aqdas Travels offered a better price while still providing the best overall deal.

Alhamdulillah, the visa process was straightforward, and even after payment they kindly accommodated changes to our hotel room requirements, which was very helpful for us. The transfers were also perfectly organised. We were informed in advance about who the driver would be and exactly when we would be picked up, so everything went smoothly.

Brother Noman was fantastic to deal with, always professional and helpful. InshaAllah, I am already planning to go for Umrah again, and without doubt I will be travelling with Aqdas Travels.

I would highly recommend Aqdas Travels to anyone looking for a trustworthy and reliable Umrah travel agent. As Muslims, especially in the blessed month of Ramadan, honesty and good service mean a lot, and it was truly a pleasure performing Umrah with them.

JazakAllahu Khair to the whole team at Aqdas Travels. Brother Anwar Leicester

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Malik

Travelled twice with adqas travel and Brother Malik has been amazing. Both times I’ve had a great experience with no issues what’s so ever. Everything was smooth and easy. He was so patient in finding the best package with different dates hotels etc. I would definitely recommend to other traveler's!

26 February 2026
Unprompted review
Rated 5 out of 5 stars

5 star experience

Mr Sheryar was fantastic from beginning to end of our wonderful Umrah experience. Everything was organised and we had a trouble free journey.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Aqdas travel give us very good and …

Aqdas travel give us very good and with professional service providers.The girl was dealing me her name Muskan very helpful and we changed it lot in our booking but she did not said anything and keep listening and changed as our request.
Thank 😊 🙏 for your help muskan.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Ibrahim was excellent

Ibrahim was excellent. He guided us through each step and ensured we had good hotels close to the Haram. Very satisfied with the service.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Sister Muskan

Sister Muskan, was my Customer Services Representative who kindly, arranged my family's nine days Umrah Trip. Muskan handled everything from arranging flights, hotel bookings and transportation from Jeddah to Makkah and Madinah. Everything was trouble free and no issues. Overall a fantastic service.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Greatest care I’ve ever received from a travel agency Alhamdulilah!

Alhamdulillah, I cannot recommend Aqdas Travel enough.

From start to finish the entire process was handled professionally and efficiently by Atif. I travelled for Umrah and everything was arranged exactly as promised. The flights were confirmed immediately, the e visa waiver was issued correctly, and both my hotels in Makkah and Madinah were fully honoured.

I was understandably nervous at first and asked a lot of questions, but Atif remained patient, responsive and transparent throughout.

When I arrived, check in was smooth, even at 2am. No surprises, no hidden costs, no last minute issues. Everything matched what was agreed.

In today’s market it is easy to worry about being misled, but my experience with Aqdas Travel was genuinely professional and reliable. I have now completed my Umrah successfully and stress free, and that speaks for itself.

I will confidently be recommending Atif and Aqdas Travel to anyone looking to book an Umrah package.

May Allah put barakah in their work.

22 February 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommended — Best Company to Book Umrah Package

I recently booked a family Umrah package with Aqdas Travel and had an excellent experience. The company demonstrated a high level of professionalism, and all services were delivered exactly as promised. The entire process was smooth, well-organised, and stress-free.

The staff were extremely cooperative, responsive, and supportive throughout the journey, ensuring our comfort and peace of mind at every stage. Their attention to detail and customer care truly reflects their commitment to quality service.

I highly recommend Aqdas Travel to anyone planning Umrah. ⭐⭐⭐⭐⭐

18 February 2026
Unprompted review

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