I like the installation and measurement people. However, the sales people were terrible. Never once did I speak to anyone on the phone, only emails. And several weeks after telling me that they could... See more
Company replied

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I like the installation and measurement people. However, the sales people were terrible. Never once did I speak to anyone on the phone, only emails. And several weeks after telling me that they could... See more
Company replied
Window Nation did an outstanding job on our larger window replacement project. We had specialty arched windows that were replicated in a beautiful way. 22 windows removed and replaced in one day, each... See more
Company replied
Very made well product. All the workers were professional and hard working, knew exactly what to do. Cleaned up everything. I'm so glad that I did my research and used Window Nation ( Atlanta).
Company replied
Thank you Window Nation!! thank you Eric, and Jorge and his installers they showed up on time they immediately went to work. They cleaned as they went. They got all my windows and all my exterior do... See more
Company replied
Written by the company
Solve problems by installing solutions.
5675 Oakbrook Pkwy, Suite A, 30093, Norcross, GA, United States

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Purchase process was irritating as I had to sit through a nearly 2-hour presentaton despite informing the salesperson I knew what I wanted and am experienced in construction.
The post-sale, installation was terrific almost to the point of too much communication. Everything went as I was told it would. The quality of the installation was great except they forgot to install the exterior trim.
Post-installation customer service was less than great. I was on hold for over 20-minutes when it abruptly cut-off. Calling again, on a number that was left in my voicemail, the person answering stated this was the 'general number' and transferred me to Customer Service where I experienced the same wait time and disconnection. It was an extremely frustrating experience. They eventually did install the trim though.
We are ordering additional windows but will do a careful quality control check while the installers are still at our home.

Reply from Window Nation - Atlanta
Very helpful and experienced at the job. Would definitely recommend to anyone wanting windows

Reply from Window Nation - Atlanta
The service that Window Nation quoted was completed to the "T" with progress reports for our 13 windows, follow up calls for any questions we had, on time manufacturing of our windows, on time arrival for our install, a TERRIFIC install crew, and our windows were good to go in a few hours!

Reply from Window Nation - Atlanta
The process was smooth sailing and the installers were very professional and diligent

Reply from Window Nation - Atlanta
They made the process very simple.
Great customer service!
Great quality product.
Lucas and the installation team did a phenomenal job. Lucas made me feel very comfortable the entire time and he was very informative and helpful.
They went the extra mile!!!
I highly recommend them!!!

Reply from Window Nation - Atlanta
They did a great, quality installation they were nice, on time, professional, no troubles at all. I'm fully satisfied with my new windows.

Reply from Window Nation - Atlanta
Excellent product, professional service, on time installation with a crew that explained the process of installation and actually did what they said they were going to do

Reply from Window Nation - Atlanta

Reply from Window Nation - Atlanta
I think the company is great for the work they have done for me but I wish the took a little careful and not ripping my walls that I have to repay someone else to repair, otherwise everything was great, I'll definitely recommend your company to anyone else and I have started telling everyone a good job that you'll have done for me...

Reply from Window Nation - Atlanta
The workers were on time. They went the extra mile to insure that the work was properly done. And they were very mindful to clean and remove all debris.

Reply from Window Nation - Atlanta
Salesperson was great! Love the windows. However the guys didn't do a very good job of cleanup - leaving tons of screws and pieces of sheet metal under each window. I asked if they had a magnet they could use (or I could use) and they did not. The company should provide them with such. I have pets and didn't want a dog to eat a screw or step on the sheet metal. Also the 2nd day the guys hit my gate, damaging it, and didn't say anything. Overall good experience but some training needed on employees.

Reply from Window Nation - Atlanta
Very happy with the Windows I purchased from Window Nation. Install crew was very efficient and very professional! 10 stars!

Reply from Window Nation - Atlanta
Thank you Window Nation!!
thank you Eric, and Jorge and his installers they showed up on time they immediately went to work. They cleaned as they went. They got all my windows and all my exterior doors installed beautifully in about six hours completely impressed. It looks amazing. We already can tell a difference. I highly recommend Window Nation tremendous job gentleman. Thank you

Reply from Window Nation - Atlanta
The crew was great very organized and efficient.

Reply from Window Nation - Atlanta
Was told there is nothing they can do, the window sill is what it is a thin piece of aluminum, not what I consider a wrap

Reply from Window Nation - Atlanta

Reply from Window Nation - Atlanta
What was installed was not what was promised by the Sales person. Still waiting a week later for someone to come out and complete installation.

Reply from Window Nation - Atlanta
Great windows. But it takes too long to get the parts installed after the initial windows installation.

Reply from Window Nation - Atlanta
The quality of the windows and the installation. About a 6 hour job and 100% done with no inside work needed.

Reply from Window Nation - Atlanta
First we have responded both verbally and in writing. We have zero communication back . We just received service to replace a dead bolt that was loose and had too much play. The service technician replaced and it is exactly the same problem. He said, I guess how it is supposed to be. We do not know still if that is correct.

Reply from Window Nation - Atlanta
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