Banner for Window Nation - Atlanta

Window Nation - Atlanta Reviews 

201
•
TrustScore 4 out of 5

4.1

5675 Oakbrook Pkwy, Suite A, 30093 Norcross, GA, US

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Window Nation did an outstanding job on our larger window replacement project. We had specialty arched windows that were replicated in a beautiful way. 22 windows removed and replaced in one day, each... See more

Company replied

Rated 5 out of 5 stars

Thank you Window Nation!! thank you Eric, and Jorge and his installers they showed up on time they immediately went to work. They cleaned as they went. They got all my windows and all my exterior do... See more

Company replied

Rated 3 out of 5 stars

I like the installation and measurement people. However, the sales people were terrible. Never once did I speak to anyone on the phone, only emails. And several weeks after telling me that they could... See more

Company replied

Rated 5 out of 5 stars

Henry and his team arrived on time and worked through five windows efficiently and professionally. We walked though the installs at the end and all appeared to be in perfect order. Windows look fabu... See more

Company replied


Company details

  1. Window Installation Service
  2. also in
  3. Construction Company
  4. Door Supplier
  5. PVC Windows Supplier
  6. Window Supplier

About Window Nation - Atlanta

Written by the company

Why Window Nation is the best choice

Written by the company

Energy Efficiency
Tired of high utility bills? Replacing your old windows with our energy-efficient ones could lower your utility bills month after month. Our windows are made with top-quality insulated frames and seals, so you’ll get windows other companies can’t match. You’ll start saving money every month year-round.
Expert Installation
New windows are useless without proper installation. When you choose Window Nation, your new windows are expertly installed for a perfect fit and years of worry-free protection – and installed in 1 day. Our teams are local, so they understand what it takes to ensure your windows can handle the weather in your area.
Styles and Colors
Available styles and colors Whether you have standard-looking windows or a full-custom home, we can replace them. Each of our windows is expertly measured and custom-made for your home – even odd sizes. With over 1,500 styles and colors to choose, you’ll get the windows you want – even if you have an HOA or historic district.
Lifetime Warranty
Your current windows haven’t lasted – how can you be sure new ones will? At Window Nation, we stand behind our windows and doors with a lifetime warranty. That’s because we know we sell the best windows you can buy – and we’re confident they’ll perform and protect your home for decades.

Our Mission

Solve problems by installing solutions.

At Window Nation, we help homeowners reimagine their spaces with premium, energy-efficient windows built for beauty, comfort, and long-term performance. With over one million windows installed and more than 30 markets served nationwide, we’ve earned a reputation for expert craftsmanship and customer-first service. Our story began with a simple goal: to offer homeowners high-quality window solutions tailored to their unique needs. Today, that mission still drives us. We offer one of the largest selections of styles, colors, and materials, all customizable to fit your vision and your budget. Our Exterior Design Consultants work closely with every customer, ensuring a seamless experience from consultation to installation. Backed by industry-leading warranties and thousands of five-star reviews, Window Nation is proud to be a trusted partner for home improvement. We’re also committed to giving back, supporting the communities we serve through local partnerships and initiatives. Whether you’re upgrading for energy efficiency, curb appeal, or peace of mind, Window Nation delivers products you can trust and results you’ll love. Come discover why so many families continue to choose Window Nation, the company where quality, value, and service meet.

Contact info

  • 5675 Oakbrook Pkwy, Suite A, 30093, Norcross, GA, United States

  • 404-282-3616
Promotion box for Window Nation - Atlanta

Window Nation

Elevating homes every day

4.1

Great

TrustScore 4 out of 5

201 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(201)

1,673 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

With out going into a lot of detail

With out going into a lot of detail
you need to do your research before you hire this company

10 October 2026
Unprompted review
Window Nation - Atlanta logo

Reply from Window Nation - Atlanta

Thank you James for providing us with your feedback. We take this feedback very seriously and would like to have a better understanding of your experience. Please reach out to us at (866) 217-9582 at your earliest convenience, and we will do our best to address your concerns.

Rated 1 out of 5 stars

They made the top of the window higher, and trying to get more money after I paid in full

They made the top of the window higher than all the other windows on that side of my house - now all the windows are aligned except the one that Window Nation installed. I paid in full, but several weeks later I started getting calls claiming that I still owed money, which is not true. I tried to call their main number several times, but they refuse to put me through to a billing manager; they keep sending me to the service and guarantee department, which says they cannot help me with billing issues. NEVER use Window Nation; they are abominable.

14 May 2026
Unprompted review
Window Nation - Atlanta logo

Reply from Window Nation - Atlanta

David, we are sorry to hear about the issues you've experienced with both the window installation and the subsequent billing concerns. We are having difficulty locating an account for you in our system with the information provided, but we would like to discuss this further. Please give us a call at 866-217-9582, or send us a private message with your contact number and property address.

Rated 5 out of 5 stars

Everything about this process was…

Everything about this process was great! The specialists were fantastic, the windows are great and the installation was done in a day!! It’s the best money I have spent on my house.

11 October 2025
Window Nation - Atlanta logo

Reply from Window Nation - Atlanta

Window Nation wonderful! Thanks for sharing your experience, we're so glad to hear that the entire process from consultation to installation was seamless. Enjoy your new windows!

Rated 1 out of 5 stars

AFTER INSTALLATION AND 4 OR 5 CALLS AND…

AFTER INSTALLATION AND 4 OR 5 CALLS AND MISSED APPOINTMENTS BOTH DOORS STILL DON'T WORK RIGHT.

12 June 2026
Window Nation - Atlanta logo

Reply from Window Nation - Atlanta

We are truly sorry to hear about the ongoing issues with your doors and the missed appointments. We understand your frustration and are committed to resolving this.

Rated 5 out of 5 stars

Quality product,professional…

Quality product,professional installation and great customer service!Thanks Window Nation

10 July 2026
Window Nation - Atlanta logo

Reply from Window Nation - Atlanta

We're so happy to hear you had a great experience with our product, installation, and customer service! Thank you for your kind words.

Rated 5 out of 5 stars

Very easy process great windows…

Very easy process got a great front door and windows.

8 January 2026
Window Nation - Atlanta logo

Reply from Window Nation - Atlanta

We're so glad to hear that you found the process easy and are happy with your new front door and windows. We appreciate your positive feedback!

Rated 5 out of 5 stars

Michael Green is a joy

Michael Green is a joy. Very personable and informative. He answered every question and concern I had and made me feel very happy to have your company and the crew working on our home.

14 July 2026
Unprompted review
Window Nation - Atlanta logo

Reply from Window Nation - Atlanta

We are so happy to hear that our team member was personable and informative. It's wonderful to know that you felt happy with our company and crew working on your home.

Rated 5 out of 5 stars

Frank made buying new windows a…

Frank made buying new windows a pleasure. The price is fair and reasonable. I am a satisfied customer.

16 July 2026
Unprompted review
Window Nation - Atlanta logo

Reply from Window Nation - Atlanta

We're so pleased to hear that your experience buying new windows was a pleasure and that you found the price fair and reasonable. We appreciate you being a satisfied customer!

Rated 5 out of 5 stars

Entry door installation

I am very pleased with my new entry door. The installers were very professional and neat.

29 June 2026
Window Nation - Atlanta logo

Reply from Window Nation - Atlanta

We're so pleased to hear you are happy with your new entry door! It's wonderful to know our installers were professional and neat. Thank you for your positive feedback.

Rated 1 out of 5 stars

BUYER BEWARE: Mixed Review

BUYER BEWARE: I have mixed feelings about Window Nation. I had 14 windows installed in 2023 - the process, cost and installation was excellent, roughly $900/window installed. I referred countless friends because the experience was flawless.
Fast forward to 2026 and this has been a NIGHTMARE. I paid over $27,000 dollars for 7 windows & 3 doors installed. I'm left with crappy paint jobs, scrapes on window sills, caulking left on my new bath tub, pieces of wood chunked out and I still had to go to Home Depot (on 2 separate occasions)to buy door knobs (leaving me with 3 different keys just to get in my house from one door...). I called my sales rep, Kyle Scheiwe, who has yet to return my call or email.
I WOULD NOT RECOMMENDATION WINDOW NATION

7 July 2026
Unprompted review
Window Nation - Atlanta logo

Reply from Window Nation - Atlanta

Cyrena, we are sorry to hear about your experience. The issues you've described — scrapes, caulking, missing door knobs — are not acceptable, and we want to make this right. Please call us at (404) 282-3616.

Rated 3 out of 5 stars

Good and Bad

I like the installation and measurement people. However, the sales people were terrible. Never once did I speak to anyone on the phone, only emails. And several weeks after telling me that they could do something (replacing unique windows), they then later told me that they couldn't.

29 June 2026
Window Nation - Atlanta logo

Reply from Window Nation - Atlanta

We appreciate your feedback regarding your experience with our sales team and the communication challenges you encountered. We are reviewing our processes to ensure clearer communication about project feasibility.

Rated 5 out of 5 stars

Very made well product

Very made well product. All the workers were professional and hard working, knew exactly what to do. Cleaned up everything. I'm so glad that I did my research and used Window Nation ( Atlanta).

19 June 2026
Window Nation - Atlanta logo

Reply from Window Nation - Atlanta

We're so glad to hear you're happy with the quality of our product and that our team was professional and efficient. It's wonderful to know your research led you to us!

Rated 1 out of 5 stars

Window Nation is the worst

Window Nation is not what they pay the BBB to say they are and grade them as. Fast talking, dishonest, overpriced telling me they build the patio doors specifically to my measurements which has caused uncentered lights and switches because either they lied or someone doesn’t know how to measure. They don’t have their own installers like they told me. The worst communication of any company I’ve worked with. Poor scheduling as they cancelled on me last minute multiple times because “they don’t have a crew” to work. Then they shouldn’t have scheduled the job. I’d already waited 2 months. I took off work twice because they were going to be here. They don’t stand by their word or their product, which I don’t believe for a minute they make especially to fit my needs. They offer financing but sell it off as soon as they say they finished the job so they don’t have to deal with no -payment. Workmanship warranty is a lie. They may come out months later when they can pick up next crew from Home Depot. But both times they came, 1/2 job and still waiting. I am completely disgusted by their practices. To end it all they whine and apologize to me that they had to clean house and didn’t have anyone to work. That is not my fault or my problem. But hey for my trouble they will give me $300.00 from a $13,000 job that was done poorly. A good company would not treat customers like that, they would accountability. There is so much more I could say But will save it for the local news. I will do everything I. My power to get the word out so other people hear the truth.

13 April 2026
Unprompted review
Window Nation - Atlanta logo

Reply from Window Nation - Atlanta

We are truly sorry to hear about the extremely frustrating experience you've had with our services. We understand your disappointment regarding the patio door installation, the issues with scheduling, and the communication breakdowns you've described. We recognize the significant inconvenience caused by the last-minute cancellations and the impact on your time. We are committed to ensuring our customers receive the quality and service they expect, and it is clear we fell short in your case. We are taking your feedback seriously as we continuously work to improve our processes and customer experience. We appreciate you bringing these critical concerns to our attention. Please reach out to us at (866) 217-9582 at your earliest convenience, and we will do our best to address your concerns.

Rated 5 out of 5 stars

The installation was flawless and…

The installation was flawless and cleaned up completely.

5 June 2026
Window Nation - Atlanta logo

Reply from Window Nation - Atlanta

We're happy to hear about your flawless installation and complete cleanup. Thank you for your feedback.

Rated 3 out of 5 stars

Poor communication and service after sale

Now I’m waiting for service because my screen doesn’t close properly and the keys have been stuck in the patio door for all the world to see for over 2 weeks. I do not feel like a valued customer.
I still haven’t received a bill, or a call, like I was told I would, but I received several messages from different collection agencies to set up payment and give them all my personal baking info on line I won’t do that blindly. When I call the number I got from some lady, it’s a loop of options. Sorry, I’m old school and want to talk to a real live person, not AI. They will have to wait for payment until I receive an actual bill in the mail.

25 April 2026
Unprompted review
Window Nation - Atlanta logo

Reply from Window Nation - Atlanta

We appreciate you sharing your experience. We are concerned to hear about the issues with your screen and the difficulties you've faced with billing and communication. We are actively looking into these matters to improve our service and ensure a smoother process for all our customers.

Rated 3 out of 5 stars

Incomplete Job

Good Afternoon,
I keep receiving emails and letters from Window nation on how much you all appreciate my business, and if I wasn't thrilled to please email or call Window nation so that you can make it right.
I have called , email, and it still is not correct. I have no screen, no response to my calls or email.

20 December 2025
Unprompted review
Window Nation - Atlanta logo

Reply from Window Nation - Atlanta

We appreciate you bringing this to our attention. We are sorry to hear that you are missing a screen and haven't received responses. We'll look into this and work to resolve the issue.

Rated 5 out of 5 stars

Problem solved.

Good job with seal around window! Worked quickly!

9 January 2026
Window Nation - Atlanta logo

Reply from Window Nation - Atlanta

We are happy to hear that the window seal work met your expectations and was completed promptly. Thank you for your positive feedback!

Rated 1 out of 5 stars

Do not buy from this company

This is in reference to your response of previous review. There was no miscommunication your sales rep Kyle Milholland straight out lied when asked if triple silver glass meant they were triple pane and he said yes. Anyone reading this do not trust this company. They will lie to you. They will take advantage of senior citizens and veterans. Very unscrupulous company.

18 January 2026
Unprompted review
Window Nation - Atlanta logo

Reply from Window Nation - Atlanta

We can assure you that the behavior that you experienced is unacceptable and not up to Window Nation standards. We will be addressing your experience with the appropriate parties to ensure this does not occur in the future. If there is anything we can do to assist you further or change your mind, please give us a call at 866-217-9582 or email us at cs@windownation.com.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look