Wilson Storage - Picton Reviews 94

TrustScore 5 out of 5

4.9

Argyle Street 455, 2571 Picton, New South Wales, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Amazing customer service. Very rare these days to find that kind of service. Very clean as well. Would highly recommend Wilson Picton Storage

Rated 5 out of 5 stars

The manager Michelle is a rare gem. She applies beyond-the-call care in her work with customers and responds to concerns with proactive results. She is even available for contact after hours when nec... See more

Rated 5 out of 5 stars

Michelle at Wilson Picton storage, is such a delight, very caring and thoughtful. Down to earth friendly and welcoming. I have recommended Wilson Picton storage to friends. (My last review was a... See more

Rated 5 out of 5 stars

The office staff are extremely friendly and helpful. Michelle went out of her way to help us in every way- finding removalist, making suggestions on how to clear our belongings. The site is also wel... See more


Company details

  1. #2 of 6 best companies in Self-Storage Facility
  2. #1 of 4 best companies in Automobile Storage Facility
  3. #1 of 4 best companies in Moving Supply Store
  4. #1 of 5 best companies in Packaging Supply Store
  5. #2 of 9 best companies in Storage Facility
  6. #1 of 1 best companies in Wine Storage Facility

Written by the company

Our Picton storage facility offers a selection of long and short-term self-storage units for rent, all available 24 hours a day at your convenience. Whether you require home storage or business storage, we are your one-stop shop for all your storage needs. Find our Picton storage facility conveniently located at 455 Argyle Street, Picton.

Wilson Storage

Written by the company

Pack. Store. Done.
Whether you're moving house, running an e-commerce business or looking for somewhere to keep your boat, Wilson Storage has the solution. Our dedicated team are always on hand to make sure you receive the very best service and have the most seamless storage experience.

Contact info

  • Argyle Street 455, 2571, Picton, New South Wales, Australia

  • 02 4677 2007

4.9

Excellent

TrustScore 5 out of 5

94 reviews

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Rated 5 out of 5 stars

Fantastic Service

Michelle is fantastic, nothing was a problem. She was extremely helpful. I was organising a unit for my mother to store her belongings after selling her house. We had to upgrade the size of the unit from the one initially organised and it wasn't a problem. I can't thank her enough!

20 August 2024
Rated 5 out of 5 stars

Clean and accessible storage units. …

The people looking after your Picton Storage Area have made our experience so easy with their advice and assistance during our first time using this type of facility. Access to storage units and the availability of movement trolleys within the facility is excellent. All this for what we think is a reasonable price.

21 June 2024
Rated 5 out of 5 stars

Wonderful experience

Wonderful experience, staff were friendly, took the time to explain the rental process thoroughly and step by step, very positive interaction.

21 March 2024
Rated 4 out of 5 stars

Mostly good experience

Mostly good experience- set up was easy, sales person very helpful, demonstrated available units well. Down side was arriving early in the morning with goods for storage to find our selected unit padlocked. I was able to email the manager to advise of issue. Phone calls were not much use as they were going through to an answering system, promising response within 4 hours. My email was responded to fairly quickly suggesting an alternative unit. It was a smaller unit than the one we had selected but our removal guys were confident they could get everything in. Management were very apologetic, providing compensation for the inconvenience. In retrospect, I wish I had called the day before to ensure everything was good to go, but I had let them know we would move stuff in on that day. Their speedy response and apology went a long way to reducing my annoyance.

7 March 2024
Rated 5 out of 5 stars

Wonderful to deal with, thank you.

Michelle and Janelle are fantastic, always happy to assist with a smile. Took the time to ensure we got the correct size and explained everything thoroughly. Facility is clean and recommend it. Will return when we need storage again.

19 December 2023

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