Wilson Storage - Picton Reviews 94

TrustScore 5 out of 5

4.9

Argyle Street 455, 2571 Picton, New South Wales, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Amazing customer service. Very rare these days to find that kind of service. Very clean as well. Would highly recommend Wilson Picton Storage

Rated 5 out of 5 stars

The manager Michelle is a rare gem. She applies beyond-the-call care in her work with customers and responds to concerns with proactive results. She is even available for contact after hours when nec... See more

Rated 5 out of 5 stars

Michelle at Wilson Picton storage, is such a delight, very caring and thoughtful. Down to earth friendly and welcoming. I have recommended Wilson Picton storage to friends. (My last review was a... See more

Rated 5 out of 5 stars

The office staff are extremely friendly and helpful. Michelle went out of her way to help us in every way- finding removalist, making suggestions on how to clear our belongings. The site is also wel... See more


Company details

  1. #2 of 6 best companies in Self-Storage Facility
  2. #1 of 4 best companies in Automobile Storage Facility
  3. #1 of 4 best companies in Moving Supply Store
  4. #1 of 5 best companies in Packaging Supply Store
  5. #2 of 9 best companies in Storage Facility
  6. #1 of 1 best companies in Wine Storage Facility

Written by the company

Our Picton storage facility offers a selection of long and short-term self-storage units for rent, all available 24 hours a day at your convenience. Whether you require home storage or business storage, we are your one-stop shop for all your storage needs. Find our Picton storage facility conveniently located at 455 Argyle Street, Picton.

Wilson Storage

Written by the company

Pack. Store. Done.
Whether you're moving house, running an e-commerce business or looking for somewhere to keep your boat, Wilson Storage has the solution. Our dedicated team are always on hand to make sure you receive the very best service and have the most seamless storage experience.

Contact info

  • Argyle Street 455, 2571, Picton, New South Wales, Australia

  • 02 4677 2007

4.9

Excellent

TrustScore 5 out of 5

94 reviews

5-star
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Rated 5 out of 5 stars

Great service.

8 September 2025
Wilson Storage - Picton logo

Reply from Wilson Storage - Picton

Hi Nardia,

Thanks for the 5 star review - we appreciate it.

Rated 5 out of 5 stars

Flexibility

Great costumer service

16 February 2026
Wilson Storage - Picton logo

Reply from Wilson Storage - Picton

Hi Julie,

Thanks for your 5 star review - we appreciate it.

Wilson Storage Picton

Rated 5 out of 5 stars

Michelle was so helpful and friendly in…

Michelle was so helpful and friendly in trying to get me the best space and deal
possible.

13 February 2026
Wilson Storage - Picton logo

Reply from Wilson Storage - Picton

Dear Sarah,

We're happy to hear that you had such a positive experience. We appreciate you mentioning how helpful and friendly our team member was in finding the best solution for you.

Wilson Storage Picton

Rated 5 out of 5 stars

The manager Michelle is a rare gem

The manager Michelle is a rare gem. She applies beyond-the-call care in her work with customers and responds to concerns with proactive results. She is even available for contact after hours when necessary. Unusual to enjoy a storage business operating this way.
The only thing I'd add is there could be an upgrade to a few components, but I've already shared this with Michelle and she is already on it.

30 January 2026
Rated 5 out of 5 stars

Wonderful staff at Wilson storage

Michelle at Wilson Picton storage, is such a delight, very caring and thoughtful. Down to earth friendly and welcoming. I have recommended Wilson Picton storage to friends.

(My last review was about
NO LIMIT REMOVALISTS, DO NOT USE THEM), broken and scratched furniture, hidden costs

19 January 2026
Rated 5 out of 5 stars

Hi for me my experience with

Hi for me my experience with
Wilson Storage Picton has to be the lady by the name of Michelle Rope.
Excellent customer service by
Michelle Rope very satisfying trustworthy,
The store it's self very clean as will as my container.
During this difficult time of 2 years my furniture was in storage.
I have to say that Michelle Rope customer service made the biggest difference.
Always willing to go the extra mile for you with a smile, patience.
I would give a 10 out of 10 if I could.
The only thing I have to wringe about was the removalist.
From a job that No Limits is the name of the company. They were meant to be at my place at 10am.
They never got to Picton until after 3.30pm.
No courtesy call to say they would be very late I done all the calling seeing where they were.
From the price that I was given $490.00 $200 deposit then I pay the extra $290 after they finish.ended up costing me $1,100.
They turned up at my home dark time.
Around 9pm.
I waited for these 2 young .... all day Christmas Eve.
I missed out on finishing my Xmas shopping because of these 2 I'd...
They had no people skills at all.
They had no idea what they were doing.
Very unprofessional from the time that they arrived at Wilson Storage.
No communication with Michelle Rope or myself.
They left part of my furniture still in storage which my storage container was left wide open by them they didn't even communicated with Michelle at the office. I still had valuables in my container.
It left me out of pocket for Christmas.
If this company can be never ever put out there would be much appreciated.
This company ruined my Christmas.
Deuryn Williams

16 January 2026

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