Had to change food quickly as the other was recalled, read up on all different foods and on paper this looked the best and it did not disappoint, my dog loves it, it doesn’t smell awful , as some do,... See more
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Review summary
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Recently had to change food for my dog due to another companies recall. Researched for ages before choosing Wilsons. It was easy to place an order, and the price is comparable to the other company I... See more
Company replied
We have 4 different breeds and all have loved this food and we have tryed most flavours and no up set tummy's or not wanting to eat it It took me a bit to get used to the look as it looks the same as... See more
Company replied
Love this food for my dogs - they love the kibble + fresh food - they are glowing with health and a shiny coat. Stools are firm and well formed and most importantly you have recently changed delivery... See more
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Company details
About Wilsons Pet Food
Written by the company
🧑🍳🥬 Fresh meals and elite dry food
✨ Award winning and expertly designed
📦 Right to your door
✨ Award winning and expertly designed
📦 Right to your door
Designed by nutritionists to give your dog their best healthiest life, our Fresh and Cold Pressed dog food is crafted in Scotland and gently cooked to lock in nutrients.
96% of pawrents saw a positive change in their dog after feeding Wilsons, and we've been voted Best Dry Dog Food in 2025 and 2026 by Your Dog readers.
Wilsons meals help support digestion for healthy tummies and award-winning poops.
Delicious food your dog will love
Written by the company
- Try Fresh and Cold Pressed Dog Food today
- Delicious, fresh and cold pressed dog food - made in Scotland and designed by nutritionists to give your dog their healthiest life.
Quick and easy dog food deliveries
Save 10% when you subscribe
Subscribe to Wilsons Pet Food and you'll get 10% off every order, plus the convenience of deliveries when you need them! Easy to set up, easy to make changes.
Contact info
Wilsons Pet Food, Littlemill Rd, Drongan, KA6 7BP, Ayr, United Kingdom
- 01250 798 298
- info@wilsonspetfood.co.uk
- wilsonspetfood.co.uk
Get Wilsons Pet Food's Best Deals
4.7
Excellent
718 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 48 hours
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Excellent service
In addition to the fact my dogs love the food the customer service is absolutely first class. Had an issue changing my payment method and they resolved it quickly and efficiently. All the messages are personal and so helpful.
14 August 2026
Unprompted review
Reply from Wilsons Pet Food
Thank you so much for taking the time to leave us such a great review! We are glad to hear we were able to help so quickly!
First time of ordering
First time of ordering , we have an 11 month old Bedlington terrier who needs a low copper content food and is transitioning from puppy to adult food . Wilson’s delivers what we need for him and the service was fantastic. It’s early days but going well , he likes the taste and his poops are more solid 😊
7 August 2026
Reply from Wilsons Pet Food
Thank you for taking the time to leave us a review! We are happy to hear that your lovely dog is enjoying our food!
A easy process from start to finish,my…
A easy process from start to finish,my dogs love the wild boar,venison and pheasant bites which I use for training treats.I know they are getting good quality natural treats .Delivery is always speedy and great communication. 5 🐾 from us.
Happy dogs = happy muvver.❤️🩹🐾
6 August 2026
Reply from Wilsons Pet Food
Thank you so much for your lovely review! We are really happy to hear that you love our treats and service!
Great dogs food and good customer service
Have used Wilsons since was dog was young and have Always had a good experience with Wilsons dog food. When I have had a issue I have contacted them and they always get back promptly and sort the issue. Delivery is quick too. Thankyou
13 August 2026
Unprompted review
Reply from Wilsons Pet Food
This is great to hear. Thank you so much for leaving us such a lovely review!
Everything was as it promised
30 July 2026
Reply from Wilsons Pet Food
Thank you for taking the time to let us know! We are really happy to hear this!
This food is good with wholesome…
This food is good with wholesome ingredients my dogs love it unfortunately as I am retired I can’t always afford to feed them the best I take on rescues & do my best to feed them the best, would definitely recommend Wilson’s, Thanks
6 August 2026
Reply from Wilsons Pet Food
Thank you so much for your lovely review, we are really happy to hear this! Please get in touch with our Customer Service team about great ways to save money with us!
Up setting
Well, this company is not been very right to me at the moment they went and ordered dog food on me and I didn’t expect it. It comes up on their site. When would you like it? Ordering and I put 10 weeks because my dog‘s not been eating the food very well on most sites I’ve tried now so I wanted to give this food to go and I’m still trying at the moment. I’ve still got packages left it’s very awkward dog and it’s very hard to feed. I miss Nanna. is mummy left him with me so I wanted to take my time and doing this dog food so apparently they sent me some food out and if they’ve received it back now and taking money out of my bank and I’ve asked since Sunday and it’s Thursday today I phoned several times. I’ve been on Instagram the business chat and they’re very upset that I haven’t had a word back. I’ve had one or two emails but nothing to say that they’re gonna do anything that they’re just sorry about this situation. Well I’m sorry I went with this company. I want a full refund and I’m not getting any further. I phoned up when I get the phone gets put down. It cuts me off. I’ve left two messages now which I’ve been lucky to do so I can’t give them any stars really I’ve given them one. I would like my refund as soon as possible. I’m leaving this message on here on trustpilot because I don’t think they deserve to have any reviews of me or anybody actually I don’t have anybody’s trust in them.
2 August 2026
Unprompted review
Reply from Wilsons Pet Food
We’re very sorry to hear about your experience and completely understand your frustration. We appreciate that this situation was upsetting, particularly when you were trying to manage your dog’s food carefully.
We can confirm that your refund has now been processed. We would also like to clarify that your enquiry was responded to within our 48-hour response timescale, although we appreciate that you may have been expecting a quicker resolution.
We sincerely apologise for any confusion or frustration caused throughout the process. We’re grateful that you took the time to share your feedback, and we will use this to help improve our service going forward.
We’re sorry again for the inconvenience and wish you and your dog all the very best.
Reply from Wilsons Pet Food
Thank you for taking the time to leave us such a lovely review, we are so happy to hear that your girls are enjoying our food!
Found plastic in their food
Found plastic in their food! STAY AWAY for your own dogs safety!!!
Enough said!
10 September 2025
Reply from Wilsons Pet Food
We’re sorry to see this review, particularly given the considerable efforts our team made to resolve this issue quite some time ago, including our Managing Director personally speaking with you.
We’re always willing to listen to concerns and work constructively towards a resolution. However, on this occasion, several members of our team were subjected to unacceptable and verbally abusive behaviour, including during your conversation with our Managing Director. While we remain committed to helping customers with genuine concerns, we do not tolerate any abusive behaviour towards any of our team.
We made every reasonable effort to resolve the matter constructively at the time, and we remain confident that our team handled the situation professionally and appropriately.
Great experience with Wilsons
Great experience with Wilsons. Very good communication and speedy delivery.
30 July 2026
Reply from Wilsons Pet Food
We are really happy to hear that! Thank you so much for leaving us such a lovely review, and we are always here if you need anything! Thank you for choosing our products!
Well what can I say
Well what can I say, my Blu boy absolutely loves Wilson's food.
It was easy to order and delivered on time.
3 August 2026
Reply from Wilsons Pet Food
Thank you very much for letting us know that Blu is enjoying our food! It’s great to know you found ordering easy and that your delivery arrived on time. We really appreciate your support!
My dog's tummy loves it
Great website with lots of good information. Quick delivery and my dog's tummy loves it.
30 July 2026
Reply from Wilsons Pet Food
Thank you so much for your lovely review! We’re delighted to hear you found our website helpful and that your delivery was nice and quick. Most importantly, we’re so pleased to hear your dog’s tummy is loving the food! Thank you for choosing Wilsons!
My dog has a lot of allergies but…
My dog has a lot of allergies but Wilson’s cold pressed do 3 flavours that he can eat so I am very happy
3 August 2026
Reply from Wilsons Pet Food
Thank you for your lovely review! We are pleased that we have a number of suitable flavours for your lovely dog to enjoy!
Just not for my dog.
The main reason I purchased was for the nutrition and needing to remove certain things from my pups diet but he is also fussy and decided he was not touching this at all. I tried everything but just not for him unfortunately.
29 July 2026
Reply from Wilsons Pet Food
Thank you for taking the time to leave us a review.
I am sorry to hear that your lovely dog is not enjoying our food. It can take some dogs a little longer to get used to the more natural taste of our food, as we don't add any sugars, bulkers/fillers, or artificial flavourings.
You could try adding one or two pellets of our Cold Pressed food to their previous food, mixing in a small amount of water to blend the flavours, then gradually increase the amount of our food (while decreasing their previous food) as they get used to the taste. If they are resistant to start, you can soak the pellets so they mix in more effectively.
I hope this helps, but please don't hesitate to get in touch with our lovely Customer Service team if you have any other questions!
Food is fine it’s the packaging was not…
Food is fine it’s the packaging was not stick down and box was open.
31 July 2026
Reply from Wilsons Pet Food
Thank you for taking the time to leave us a review.
Our Customer Service team cannot find any correspondence from you about this, so please get in touch with them at info@wilsonspetfood.co.uk so that they can look into and resolve this as soon as possible for you.
My dogs absolutely love this food
My dogs absolutely love this food. They never leave anything in their dishes.
Good reviews from two fussy eaters
30 July 2026
Reply from Wilsons Pet Food
This is great to hear! Thank you so much for taking the time to leave us such a lovely review!
Too much powder
Too much powder, that is the reason we left you years ago but decided to try again. Pity but our oldest dog hated the powder and still is not happy with it. No other problems.
30 July 2026
Reply from Wilsons Pet Food
Hello! Thank you for bringing this to our attention. I am sorry to hear that you found your last bag dustier than expected. So that we can resolve this for you, please can you get in touch with our lovely Customer Service team at info@wilsonspetfood.co.uk and they will get back to you as soon as possible.
Dogs absolutely love this food!
30 July 2026
Reply from Wilsons Pet Food
Thank you so much for sharing! We are really pleased to hear that your lovely dogs are enjoying our food!
Reply from Wilsons Pet Food
Thank you so much for taking the time to leave us a review! We are really happy to hear that you had a great experience with us!
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