From ordering to delivery, everything went smoothly. The jacket arrived in perfect condition and right on time.
Company replied
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Based on these reviews
They resolved my issue with my hoodie(s) to my satisfaction. A pleasure to do business with them.
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The jacket arrived well packaged and protected. Attention to detail even in shipping.
Company replied
I ordered the Hogans Heros Bob Crane jacket and when it arrived today I was very happy with it. It looks almost like the original version. I had a very wonderful experience with this company,... See more
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Company details
- Leather Goods Store
- Clothing Store
- Costume Store
- Leather Goods Manufacturer
- Men's Clothing Store
- Women's Clothing Store
Information provided by various external sources
William Jacket is the house of fashionable leather jackets for men and women that are inspired by TV Series, movies, games and superheroes. Free Shipment WorldWide | USA | UK | CANADA"
Contact info
4525 Auburn Central 57-59 Queen Street, , 2144, Sydney NSW , Australia
- sale@williamjacket.com
- williamjacket.com
3.1
Average
498 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The Charli XCX brown leather jacket was…
The Charli XCX brown leather jacket was a hit with my fashion-loving sister. I was confident in the quality since my uncle, who recommended William Jacket, is always spot on with his suggestions. Seeing my sister happy with it means everything to me.
24 August 2023
Reply from William Jacket
Hi Ramona,
Thank you for sharing your experience! We’re so glad to hear that the Charli XCX brown leather jacket was a hit with your sister. Seeing your loved ones happy with their gifts is truly special! Thankyou for choosing William jacket!
Thanks & Regards
Team William jacket
If you're looking to give your daughter…
If you're looking to give your daughter a truly memorable gift, a leather jacket is a fantastic choice because it lasts for years. William Jacket crafts excellent jackets, and I'll definitely be shopping there again.
23 October 2023
Reply from William Jacket
Hi Jana,
Thank you for your kind words! We’re thrilled to hear that you found our leather jackets to be a memorable gift choice. We're glad you had a positive experience with William Jacket, and we look forward to welcoming you back for your next purchase.
Thanks & Regards
Team William jacket
STAY AWAY, SCAM
No package, no responce from customer service, after escalating issue to paypal, they created a label at fedex, but never submitted a package.
Pure scam
26 July 2024
Unprompted review
Reply from William Jacket
Dear Hallvard,
I apologize for any inconvenience this has caused. To assist you further and track your order, could you please provide the following information:
1)Your first and last name.
2) Mobile number.
3) Email address.
4) Order number.
we have thoroughly reviewed our records and could not find your order. Sharing these details will help me verify your identity and confirm if an order was placed with William Jacket.
Thank you for your cooperation. I look forward to your response.
Best regards,
William Jacket
Trust@williamjacket.com
I bought a black trench coat and
I bought a black trench coat and, thankfully, it's exactly as shown in the picture. I was hesitant to order because of a previous bad experience, but this coat is as useful as it looks. I haven't seen many people wearing leather trench coats, which is why I chose this one.
17 January 2024
Reply from William Jacket
Hi Fabian,
Thank you so much for your review! We’re thrilled to hear that the black trench coat met your expectations and turned out just as shown in the picture. It's awesome that you chose one to stand out. We hope you continue to enjoy it and get plenty of compliments!
Thanks & Regards
Team William jacket
Thanks & Regards
Team William jacket
I bought a sleeveless blue puffer…
I bought a sleeveless blue puffer jacket and it's fantastic-just like in the image. The delivery was on time and the quality is perfect. Eric guided me very well through everything. Overall, my experience has been excellent.
6 November 2023
Reply from William Jacket
Hi Marielle,
Thank you for your wonderful feedback! We’re so glad to hear that you love your sleeveless blue puffer jacket and that it arrived just as you expected. We truly appreciate your kind words!
Thanks & Regards
Team William jacket
Still awaiting my refund
Still awaiting my refund. Contact email stop replying. Scam
2 August 2024
Unprompted review
Reply from William Jacket
Dear Simon,
I apologize for any inconvenience this has caused. To assist you further and track your order, could you please provide the following information:
1)Your first and last name.
2) Mobile number.
3) Email address.
4) Order number.
we have thoroughly reviewed our records and could not find your order. Sharing these details will help me verify your identity and confirm if an order was placed with William Jacket.
Thank you for your cooperation. I look forward to your response.
Best regards,
William Jacket
Trust@williamjacket.com
I'm really satisfied with my wool…
I'm really satisfied with my wool burgundy coat; it looks just like the picture. The team was quick to respond to my emails when I had questions, and the coat arrived on time.
21 August 2023
Reply from William Jacket
Hi Isaac,
Thank you for your great feedback! We’re thrilled to hear that you’re satisfied with your wool burgundy coat and that it looks just like the picture. It’s also wonderful to know that our team was quick to assist you with your questions and that your coat arrived on time.
Thanks & Regards
Team William jacket
Great customer service
Good customer service and fair resolution. Have ordered twice here and appreciate their service ❤️
18 August 2024
Unprompted review
Reply from William Jacket
Hi TJ,
Thank you for your kind words! We’re so glad to hear that you’ve had positive experiences with our customer service and that you appreciate our resolutions. We truly value your loyalty. We look forward to serving you again! ❤️
Thanks & Regards
Team William jacket
I really liked this jacket
I really liked this jacket; it's amazing and very useful. Initially, I thought it was a bit expensive, but when I compared prices, I found it to be quite reasonable. The jacket is also very warm, which is a great feature. The jacket arrived on time, and the representatives were also very nice. The conversation went well. The jacket's zipper is extremely durable, which made me really happy. Whenever you buy something and it turns out to be even better than expected, you feel like you spent your money wisely. That's exactly how I'm feeling right now.
17 September 2023
Reply from William Jacket
Hi Ralph,
Thank you for your wonderful review! We're so glad to hear that the jacket exceeded your expectations and that you feel it was worth the investment. we’re thrilled that you feel you spent your money wisely.
Thanks again for choosing William Jacket!
Thanks & Regards
Team William jacket
Well folks I just discovered it's a huge scam operation.
Well folks, I'm out $160, PayPal closed my case and sided with the scammers in Pakistan, I even sent it back, the address isn't real so it's held by customs, PayPal states it is Invalid Tracking.
Huge Scam Operation in Karachi Pakistan that needs to be investigated, PayPal, I felt so safe shopping with you and protected, now im discusted I can't even rely on you guys anymore.
Stay the fk away from Williamjacket.com, they will suck you dry and leave you with nothing.
17 August 2024
Unprompted review
Reply from William Jacket
Dear Caleb,
I apologize for any inconvenience this has caused. To assist you further and track your order, could you please provide the following information:
1)Your first and last name.
2) Mobile number.
3) Email address.
4) Order number.
we have thoroughly reviewed our records and could not find your order. Sharing these details will help me verify your identity and confirm if an order was placed with William Jacket.
Thank you for your cooperation. I look forward to your response.
Best regards,
William Jacket
Trust@williamjacket.com
I didn't know that such a high-quality…
I didn't know that such a high-quality jacket could be available at such a reasonable price. I am really pleased and 100% satisfied with William Jacket. Fantastic quality, wide range of colors, excellent price, and speedy delivery. I'm thrilled with this purchase. The last time I owned a leather jacket was back in 1937! This purchase has sparked wonderful memories! Now I'm sporting my leather jacket in 2024 with a huge smile on my face!
30 November 2023
Reply from William Jacket
Hi Madeleine,
Thank you so much for your incredible review! We’re absolutely thrilled to hear that you’re 100% satisfied with your purchase and that it brought back such wonderful memories. we love that you’re rocking it in 2024 with a big smile!
Thanks again for choosing William Jacket...
Thanks & Regards
Team William jacket
Oh God
Oh God, this series is just amazing! Whenever I saw the black coat in Organization XIII, I always thought about buying one for myself. While I was using Twitter, I observed that the coat was reasonably priced and that delivery was free when I looked at it on their website. I placed my order immediately. When the coat finally arrived 8 days later, it was just as the photos on the web had shown. It was beautiful in every way, and it was light. The coat's overall lightweight design makes it incredibly unique and convenient to take about. This coat is unlike any other I have ever owned.
17 September 2023
Reply from William Jacket
Hi Sanora.
Thank you for your fantastic review! We’re so happy to hear that you’re loving your Organization XIII-inspired black coat! It’s great to know that it lived up to your expectations in both style and quality. we’re thrilled it’s as convenient as it is beautiful. Thank you for choosing us!
Thanks & Regards
Team William jacket
I ordered the jumpsuit from the movie…
I ordered the jumpsuit from the movie The Fall Guy that Emily Blunt wore. Everything about the jumpsuit is absolutely perfect. From the ordering process to wearing the jumpsuit, everything was smooth and easy. The material and stitching were exactly as I mentioned perfect. Every time I wear it, I get praises all the time since the fit is perfect. In response to their many questions about where I got it, I suggested William Jacket to them. I would also recommend William Jacket to anyone that comes to read this review.
17 December 2023
Reply from William Jacket
Hi Genevieve,
Thank you so much for your amazing review! We’re thrilled to hear that your The Fall Guy jumpsuit, inspired by Emily Blunt, turned out perfect in every way! We truly appreciate you recommending us to others—it means a lot. we’re so happy you had such a positive experience with us.
Thanks & Regards
Team William jacket
Leather jackets can be a total drag
Leather jackets can be a total drag. They look cheap, feel like plastic, and leave you sweatin' like you're trapped in a disco ball (if you are lucky enough to be scammed multiple times like me). Honestly, I gave up on buying a leather jacket online (especially the ones that come at "sale"). Was in a rush so got this Ken Block Leather Jacket from William Jacket? And let me tell you, a major vibe check!
6 September 2023
Reply from William Jacket
Hi Engracia,
Thank you for your honest and entertaining review! we're so glad that your Ken Block Leather Jacket from William Jacket has changed your perspective! Thanks for giving us a chance..
Thanks & Regards
Team William jacket
I was sceptical
I was sceptical, because, let's face it, online shopping can be, well, a gamble. Shout out to the brand for proving otherwise. Now onto the star of the show: this La Fam jacket. It's faux leather, yeah, but it doesn't feel like it's gonna flake off the first time you brush against something. It's got this cool, worn-in look that feels straight out of the 70s.
7 November 2023
Reply from William Jacket
Hi Antonia,
Thank you for sharing your experience! , we’re happy to hear you’re loving it. Thanks again for choosing us!
Thanks & Regards
Team William jacket
William Jacket delivered
William Jacket delivered. The Kanye West Leather Jacket itself is top-notch quality, just what I was hoping for. Plus, the buying experience was smooth and hassle-free. For a guy who usually steers clear of online shopping, this was a win. Would definitely recommend checking them out if you're looking for a leather jacket that's both stylish and built to last. Just sayin'.
16 November 2023
Reply from William Jacket
Hi Katherine,
Thank you for your fantastic review! We’re thrilled to hear that you’re so happy with your Kanye West Leather Jacket and that it met your expectations for quality. we really appreciate your recommendation!
Thanks & Regards
Team William jacket
Look
Look, I'm not one for trends or following the latest Hollywood flicks. But this Parker Trigger jacket has that vintage Indiana Jones vibe to it and since Indiana Jones is literally my style idol, I knew I had to get this. When it comes to overall experience, their customer support is good but somehow the tracking detail they gave me for my parcel wasn't showing the position. Regardless, the shipping came on time so that's what matters.
16 December 2023
Reply from William Jacket
Hi Selina.
Thank you so much for the great review! We're thrilled to hear that the Parker Trigger jacket is giving you that classic Indiana Jones vibe—it’s such an iconic look, and we're happy it fits your style perfectly.
Thanks again for choosing William Jacket
Thanks & Regards
Team William jacket
COMPLETE SCAM
I ordered a cape for $169 and when it came it was the poorest quality cape I had ever seen. When I went back to the website to try and get a refund/return it, I noticed that the image they were using for the cape had changed completely.
Do not order from this website. If you have, and are waiting on your order, cancel your order immediately. They may answer your questions, but you will not get your money back.
16 August 2024
Unprompted review
Reply from William Jacket
Dear Momiji,
I apologize for any inconvenience this has caused. To assist you further and track your order, could you please provide the following information:
1)Your first and last name.
2) Mobile number.
3) Email address.
4) Order number.
we have thoroughly reviewed our records and could not find your order. Sharing these details will help me verify your identity and confirm if an order was placed with William Jacket.
Thank you for your cooperation. I look forward to your response.
Best regards,
William Jacket
Trust@williamjacket.com
As I was searching for a leather…
As I was searching for a leather jacket of the best quality and design, I came across William Jacket. The site has the best customer support service. They assisted me throughout the process and even provide me suggestions on the size selection.
30 November 2023
Reply from William Jacket
Hi Carolyn,
Thank you for your wonderful feedback! We’re thrilled to hear that you found what you were looking for at William Jacket and that our customer support team was able to assist you throughout the process. we appreciate your words.
Thanks & Regards
Team William jacket
The black jacket I ordered just…
The black jacket I ordered just arrived, and I mean, when I saw it, I just had to take it right away. Let me tell you, it did not disappoint! Top-notch leather, perfect fittings, details are spot on! People stop me and want to know where this jacket if from. Pure quality! Highly recommend William Jacket.
12 January 2024
Reply from William Jacket
Hi Melvina,
Thank you for your awesome review! We’re so happy to hear that the black jacket lived up to your expectations and that you're getting so many compliments on it. We really appreciate the recommendation and are thrilled you’re enjoying your new jacket.
Thanks & Regards
Team William jacket
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