This was my first time ordering from Williams Jacket, and it went smoothly. Shipping was quick, and the jacket fit perfectly. You can tell care goes into both the product and the service. I appreciate... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
The jacket looks exactly like the pictures. Material feels good and comfortable to wear. Delivery was smooth and on time. Overall, a trustworthy store and a pleasant experience.I can say that, i'm imp... See more
Company replied
My order said free shipping however I got a bill from fedex for $9.70 when I reached out to William jacket they said “ customs duty or tax imposed by your country’s customs authority as per their pol... See more
Company replied
Great experience overall. The pricing was fair compared to other sites I checked, and the quality exceeded my expectations. My jacket arrived neatly packaged with no issues. I reached out with a sizin... See more
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Company details
- Leather Goods Store
- Clothing Store
- Costume Store
- Leather Goods Manufacturer
- Men's Clothing Store
- Women's Clothing Store
Information provided by various external sources
William Jacket is the house of fashionable leather jackets for men and women that are inspired by TV Series, movies, games and superheroes. Free Shipment WorldWide | USA | UK | CANADA"
Contact info
4525 Auburn Central 57-59 Queen Street, , 2144, Sydney NSW , Australia
- sale@williamjacket.com
- williamjacket.com
3.1
Average
498 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I've been on the hunt for the perfect…
I've been on the hunt for the perfect leather jacket and finally found it at William Jacket. The quality is fantastic, it fits perfectly, and their customer service was incredibly responsive. Highly recommend for anyone who loves leather!
13 September 2023
Reply from William Jacket
Hi Cuyen,
Thank you for your fantastic feedback! We’re so glad to hear that you found the perfect leather jacket with us. It’s wonderful that you’re happy with the quality and fit, and we appreciate your kind words about our customer service. Your recommendation means a lot to us!
Thanks & Regards
Team William jacket
Websites can be a pain these days
Websites can be a pain these days, but William Jacket's site was surprisingly straightforward. I easily found the Louis Vuitton x Supreme jacket, the size chart was clear, and the checkout process was smooth. Bonus points for not bombarding me with pop-ups or useless emails.
6 December 2023
Unprompted review
Reply from William Jacket
Hi Bertha,
Thank you for your fantastic feedback! We’re so glad to hear that you had a positive experience on our website. We appreciate your comments.
Thanks & Regards
Team William jacket
As a big fan of the Mortal Kombat…
As a big fan of the Mortal Kombat games, I just had to get Shang Tsung's coat. The leather quality is decent, and the sleeves fit well without bunching. The dragon design on the back is killer and true to the game. Overall, the jacket is cool but the price feels a bit steep.
12 December 2023
Unprompted review
Reply from William Jacket
Hi Jacquelin,
Thank you for sharing your thoughts! We're glad to hear you love Shang Tsung's coat and that the fit and dragon design are spot on. We appreciate your feedback about the pricing.
Thanks & Regards
Team William jacket
The website was easy to navigate
The website was easy to navigate, featuring clear pictures and descriptions of the jacket. They also provided a size chart, which helped me choose the perfect fit-important because a baggy stuntman jacket wouldn't exactly scream cool.
28 February 2024
Unprompted review
Reply from William Jacket
Hi Robyn,
Thank you for your great feedback! We’re thrilled to hear that you found our website easy to navigate and that the clear pictures and descriptions helped you in your jacket search. We're glad the size chart was helpful.
Thanks & Regards
Team William jacket
I love animated series
I love animated series, and I discovered William Jacket online. I first ordered a Ben 10 jacket, which was perfect. Recently, I got the Goku Drip jacket and it's the best one yet! They keep enhancing their stitching and quality, and the material and zipper are top-notch.
3 December 2023
Reply from William Jacket
Hi Azzie,
Thank you for your wonderful feedback! We’re so glad to hear that you’re enjoying your Ben 10 and Goku Drip jackets. It’s fantastic to know that you appreciate the improvements in stitching and quality, as well as the materials and zippers.
Thanks & Regards
Team William jacket
I love the Avril Lavigne Bite Me…
I love the Avril Lavigne Bite Me Jacket! The leather is super soft, the design is killer, and the fit is just right. It makes me feel like a rock star. Totally worth it-5/5 stars!
10 August 2024
Reply from William Jacket
Hi Kendra,
Thank you for your amazing review! We’re thrilled to hear that you love the Avril Lavigne Bite Me Jacket and that it makes you feel like a rock star!
We really appreciate your 5-star rating!
Thanks & Regards
Team William jacket
I ordered couple shirts for Valentine's…
I ordered couple shirts for Valentine's Day and absolutely love them ! My girlfriend thinks they look fantastic too. The quality of the material, stitching, and delivery timing were all excellent. Definitely worth the money.
8 February 2024
Unprompted review
Reply from William Jacket
Hi Kianoush,
Thank you for your fantastic feedback! We’re so glad to hear that you and your girlfriend love the shirts you ordered for Valentine’s Day. We really appreciate your support and are happy to hear you found them worth the investment.
Thanks & Regards
Team William jacket
The quality is excellent
The quality is excellent. The zipper and pockets are also very good. The jacket arrived on time, and the communication was great. I will definitely buy from them again.
30 November 2023
Reply from William Jacket
Hi Fitz,
Thank you for your positive feedback! We’re thrilled to hear that you’re happy with the quality of your jacket. We appreciate your support and look forward to serving you again in the future!
Thanks & Regards
Team William jacket
AVOID AVOID AVOID This is a scam…
AVOID AVOID AVOID This is a scam website that's sells FAKE items. I ordered a jacket and was sent a FAKE jacket with a Lacoste sticker on the front which was ironed on. I asked for a refund but they kept bartering 20% refund 30% refund and so on up to 50%. Gave them 24 hours to pay the refund and they have not made contact. They gave me an address to return the item which in fact is in Pakistan funny how it was ordered from America!!! These are total scammers and fake. Wouldn't have given even 1 star but I had to give one to continue.
29 August 2024
Unprompted review
Reply from William Jacket
Dear Jayne,
I apologize for any inconvenience this has caused. To assist you further and track your order, could you please provide the following information:
1)Your first and last name.
2) Mobile number.
3) Email address.
4) Order number.
we have thoroughly reviewed our records and could not find your order. Sharing these details will help me verify your identity and confirm if an order was placed with William Jacket.
Thank you for your cooperation. I look forward to your response.
Best regards,
William Jacket
Trust@williamjacket.com
"Obsessed" doesn't even cover it
"Obsessed" doesn't even cover it! After seeing Dakota Johnson rock this jacket in the Madame Web trailer, I knew I HAD to have it for spooky season. Got it from William Jacket, and the whole process was way easier than batting psychic spiders.
8 December 2023
Reply from William Jacket
Hi Yuri,
Thank you for your enthusiastic review! We're thrilled to hear that you’re obsessed with the jacket. t’s great to know that your shopping experience with us was smooth and enjoyable.
Thanks & Regards
Team William jacket
I just received my jacket in the mail
I just received my jacket in the mail, and I can't stop wearing it! It's super comfortable and stylish. The customer service team was also really helpful with my sizing questions. Big thumb up!
8 August 2024
Reply from William Jacket
Hi Isla,
Thank you for your wonderful feedback! We're so glad to hear that you love your new jacket and find it comfortable and stylish. We appreciate the thumbs up!
Thanks & Regards
Team William jacket
Shipping was insanely fast-ordered on…
Shipping was insanely fast-ordered on Wednesday, arrived by Saturday, just in time for a weekend photoshoot with my bestie. The pink Ferrari jacket was amazing! The lining is impressive, and the leather feels top-notch.
3 August 2024
Unprompted review
Reply from William Jacket
Hi JACOB,
Thank you for your fantastic review! We’re thrilled to hear that your pink Ferrari jacket arrived so quickly. It's great to know you’re impressed with the lining and the quality of the leather. We appreciate your support.
Thanks & Regards
Team William jacket
I ordered a leather jacket for my…
I ordered a leather jacket for my nephew's birthday party, and it arrived on time. The quality of the material is truly amazing.
3 August 2024
Unprompted review
Reply from William Jacket
Hi Lucretia,
Thank you so much for sharing your experience! We're thrilled to hear that the leather jacket arrived on time and that you’re impressed with the quality.
Thanks & Regards
Team William jacket
The leather coat was a masterpiece
The leather coat was a masterpiece. I needed minor color changes, so I contacted customer support for an exchange. They quickly addressed my request and sent me the perfect item within a few weeks.
1 September 2023
Reply from William Jacket
Hi Victor,
Thank you for your feedback! We're so glad to hear that the leather coat turned out to be a masterpiece. We're thrilled that the final item was just what you were looking for!
Thanks & Regards
Team William jacket
I was initially skeptical about…
I was initially skeptical about ordering a leather jacket online without seeing it in person, but I went ahead and placed the order. It arrived in 8 days. The leather is of good quality, and even has 4 pockets inside, which really made me happy.
9 January 2024
Reply from William Jacket
Hi Centerfold,
Thank you for sharing your experience! We're so glad to hear that your skepticism was eased and that the leather jacket exceeded your expectations. We hope you’re enjoying the jacket,
Thanks & Regards
Team William jacket
I recently bought a brown leather…
I recently bought a brown leather jacket from Williamjackets.com. it was perfectly styled and fit well. Initially, I was concerned about timely delivery, but it arrived exactly when they promised on the website.
16 April 2024
Reply from William Jacket
Hi Catharine,
Thank you for sharing your experience with us! We're so glad to hear that your brown leather jacket from Williamjackets.com not only fit well but also arrived right on time as promised.
Thanks & Regards
Team William jacket
I'm very happy with my vintage leather…
I'm very happy with my vintage leather jacket from William Jacket. It fits perfectly, tailored with attention to minor details, and the color scheme is impressive. The shipping was fast, and I'll definitely purchase more in the future.
27 September 2023
Reply from William Jacket
Hi Emmanuel,
Thank you so much for your fantastic review! We're thrilled to hear that your vintage leather jacket from William Jacket fits perfectly and that the attention to detail and color scheme impressed you. We're excited to have you as a returning customer.
Thanks & Regards
Team William jacket
The leather jacket I got from…
The leather jacket I got from WilliamJackets.com is of good quality with professional-grade craftsmanship. I had high expectations, and thankfully,, they were all met.
26 November 2023
Reply from William Jacket
Hi Terica,
Thank you for your wonderful feedback! We're so glad to hear that the leather jacket from WilliamJackets.com met your high expectations. It's great to know we hit the mark for you.
Thanks & Regards
Team William jacket
Leather really has its own charm
Leather really has its own charm, doesn't it? It lasts long and somehow, you even start to feel a connection with it. After thorough research, I chose this jacket not just for its style but also for its protection against cold winds. A big thanks to William Jacket; I got exactly what was specified.
26 October 2023
Reply from William Jacket
Hi Dalmiro,
Absolutely, leather does have a unique charm that just gets better with time! We’re thrilled to hear that you chose our jacket. Thank you for your kind words about William Jacket!
Thanks & Regards
Team William jacket
Absolute trash quality item. Fake "full refund"
Absolute trash quality item. I bought a blazer and the emblem was a cheap iron on vinyl and the placement was way off. The picture showed embroidery but I got small vinyl iron on. I spent $120. The cost to send back to Pakistan ( which they don't tell you until you try to return) was $140+ via FedEx or UPS. I complained so they suggested I use USPS. That was $70. Their full refund policy is a scam. They jnow you won't successfully return to PAKISTAN. BEWARE.
29 July 2024
Unprompted review
Reply from William Jacket
Dear Teresa,
I apologize for any inconvenience this has caused. To assist you further and track your order, could you please provide the following information:
1)Your first and last name.
2) Mobile number.
3) Email address.
4) Order number.
we have thoroughly reviewed our records and could not find your order. Sharing these details will help me verify your identity and confirm if an order was placed with William Jacket.
Thank you for your cooperation. I look forward to your response.
Best regards,
William Jacket
Trust@williamjacket.com
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