Wildcraft Bakery Reviews 54

TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've ordered several times from here now and not once been disappointed. Tried several doughnuts, cookies and the Babka buns. All have been amazing, but for us it's the doughnuts that are the stand... See more

Rated 5 out of 5 stars

I'm surprised at the other reviews because my experience with this wonderful bakery has been superb. They advised me on the best day to order in time for a special event, on which day I was in jam dou... See more

Rated 1 out of 5 stars

This was the first time I had ordered from this website and was very disappointed. I ordered the raspberry and pistachio profiteroles. Whilst the raspberry and pistachio flavouring, and the pastry its... See more

Rated 1 out of 5 stars

sadly my online order came a day late, The bread is hard, The dohnut is nothing like I expected, I could not eat it, hard & horrible, Pittas have yet to be tried. Feeling gutted as it cost £21 for tho... See more


Contact info

2.9

Average

TrustScore 3 out of 5

54 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I usually rate 5 *****'s however on…

I usually rate 5 *****'s however on this occasion the box disintegrated and had to be resealed by the delivery company. This ended up with the loss of one burger bun and some of the products being misshapen.
I will still continue to purchase however it would be great if you could return to the other box type and carrier.

7 August 2021
Rated 2 out of 5 stars

Not great

Sadly I can’t leave a food review I’m so upset with regards to the order received, doughnuts were stale and rock hard and had to eaten on day of delivery, they were that hard you couldn’t eat them, with an order of over £50 and most items in bin, makes it an expensive waste, maybe I was unlucky but first time customer has put me off

2 August 2021
Wildcraft Bakery logo

Reply from Wildcraft Bakery

Hello Tracy.

I'm so sorry you didn't enjoy your order. As a small business, we put a lot of love into everything we do and pride ourselves on our excellent products and customer service. It is the reason why we have so many positive reviews all over Google and Social media. Clearly we fell short of our high standards with your order. Please drop us an email to info@wildcraftbakery.com , so we can sort this out for you.

Kind Regards,

Team Wildcraft.

Rated 5 out of 5 stars

Simply amazing

Simply amazing, cannot recommend enough.
The bread, cakes and bakes are incredible and the customer service is absolutely the best.

17 July 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look