I am writing this review out of sheer frustration with the lack of customer service from Wickey. We received a spring rocker as a gift purchased from your website, but unfortunately th... See more
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We were looking for a climbing frame for LB birthday! Wickeys had a great range to choose from struggled to pick one but got there eventually (after having 5 in our basket 🙈😂) which was all on sale... See more
Company replied
We bought the pirate ship frame, the purchasing experience was super easy, as we do not have the product yet, so I cannot rate the actual climbing frame yet. UPDATE: the frame is reason... See more
Company replied
My wife and I reviewed the range of climbing frames aligned to what our children would like. The pictures online show very clearly the options available with each set. The dimensions images were also... See more
Company replied
Company details
Written by the company
Kæmpe udvalg af legetårne med rutschebane og gynge. Topkvalitet, gode priser og 10 års garanti. Det sjove begynder i Wickey-Shop!
Contact info
Franz-Savels-Straße 69, 52538, Gangelt, Germany
- +44 (0)330 8080 240
- info@wickey.dk
- wickey.dk
3.1
Average
448 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Good 👍🏽👍🏽👍🏽
5 August 2021
Unprompted review
Got delayed by a couple of weeks
Got delayed by a couple of weeks. They did stand by it though and gave me a gift from the shop in return.
5 August 2021
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. We apologize for the delayed delivery. Unfortunately it is not always possible to deliver on time. We are pleased that you have found a suitable solution together with our customer service. We wish your family lots of fun with the product. Your Wickey Team
Fine quality but missing pieces
Fine quality and helpful manual, bit there were som elements missing.
4 August 2021
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. We apologize for the missing parts. In case this is not solved yet, please contact us by using the contact form on our website with the subject "rating". Your Wickey Team
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your review. We are very sorry that your delivery was delayed. We try our utmost to deliver on time, but unfortunately this is not always possible. We are pleased that you are satisfied about the provided service. We gladly look into your case to make sure everything is okay. Your Wickey Team
Super quality 👌👏
4 August 2021
Unprompted review
A little long shipment but overall a…
A little long shipment but overall a good playground for my 4 kids..👍
4 August 2021
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your review. We apologize for the long delivery time. We try our utmost to deliver on time, but unfortunately this is not always possible. Despite this we wish your kids lots of fun with the climbing frame. Your Wickey Team
I am very satisfied with my product
I am very satisfied with my product. Thanks!
4 August 2021
Unprompted review
Something for everyone!
Wanted to buy a climbing frame for my 3 kids who all have very different needs. This was the only place i found a climbing frame which met the needs and didnt cost an arm and a leg. By far thr chealest from all that i saw. Love the design and am sure the kids will love playing on this for years to come!!
27 July 2021
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for taking the timeto rate us. We are very happy that you found just the frame you were looking for in our assortment. We wish your kids lots of adventures and fun with their climbing frame. Your Wickey Team
Easy shopping in a huge range
Huge variety of climbing frames in a very well laid out website. Looking forward to delivery!
26 July 2021
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. We are happy that you have chosen Wickey to shop with. We hope the assembly went smoothless and we wish your family lots of joy with the climbing frame. Your Wickey Team
Great range of climbing frames
Great range of climbing frames, really good prices too. Will send a finally review when its all been put together
19 July 2021
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your feedback and your purchase with us. Hopefully the assembly of the product went well. Your Wickey Team
Bought an ArcticFlyer for our 5yr old…
Bought an ArcticFlyer for our 5yr old son's birthday. Very good price for the size and scale, the quality, and how much fun he'll have with it. I did a lot of research into climbing frames before finally making this purchase, and Wickey offer the best deals for good quality climbing frames by miles.
18 July 2021
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your review. We are pleased that we could convince you of our products. We hope your son had a wonderful birthday and that he enjoys his birthday present every day. Your Wickey Team
Good selection
Good selection, only just placed order so hopefully all will go well :)
15 July 2021
Unprompted review
A great experience
A great experience, lots of options on the site and the fact that the sets have been made in a way that you can reorganise the layout amd positioning of the climbing frames makes it easier to find something which works with my garden.
The live chat team were on hand and very prompt in replying to my questions to help me with my decision too.
Really looking forward to receiving this set and seeing seeing kids eyes light up!
13 July 2021
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for taking the time to rate us. We are pleased that you are satisfied about your overall experience with us. We wish your kids lots of fun with the climbing frame. Your Wickey Team
Easy to order with fun options
Easy to order with lots of options. Looking forward to our purchase arriving and getting it assembled for lots of fun for our kids
13 July 2021
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. We are pleased that we could convince you of our products. Hopefully the assembling went smoothles and your kids are enjoying their new product. Your Wickey Team
Straightforward and simple process.
12 July 2021
Unprompted review
Our daughter very excited, thank you so much Wickey
Our daughter very excited and can't wait till she get
12 July 2021
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you very much for your feedback. We pleased that your daughter is so excited for this purchase. We wish her many hours play and fun. Your Wickey Team
Very easy to choose and buy the…
Very easy to choose and buy the climbing frame. Looking forward to receiving it and seeing the children's face once its built!
10 July 2021
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. We are pleased that you have chosen Wickey to shop at. Hopefully it worked out with the assembly. We wish your kids lots of adventures and fun with the climbing frame. Your Wickey team
Great price would recommend highly
9 July 2021
Unprompted review
Website is good
Website is good, easy to use. Easy to pay. Really excited to receive the climbing frame and put it up.
8 July 2021
Unprompted review
Reply from Wickey GmbH & Co. KG
Dear customer, thank you for your review. We are pleased that you are satisfied about your buying experience with us. Hopefully everything worked out well with the assembly of the clmbing frame. Your Wickey Team
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