Great website and all the accessories in stock for my nephews birthday present. Delivered next working day as promised by the company’s delivery company. Regards the product a BERG Biky balance... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Brilliant service ordered a berg kart,flag and number plate, had a call checking if the number plate was for that kart as it didn't fit so was nice them calling and advising me and not just sending i... See more
We have ordered from Wicken Toys several times now and each time it has been fantastically smooth from start to finish. Great quality items at a good price, and perfect, prompt, delivery. Very pleased... See more
Purchased a balance bicycle for our Grandson’s Birthday. Excellent service from start to finish, delivered safely and on time. Bicycle is well made and well received by our Grandson . We would not... See more
Company details
Written by the company
Wicken Toys was established in 1992, we now have the largest outdoor dispaly site of childrens outdoor play equipment in the UK! Please come along and let your children try before you buy. We stock metal and wooden climbing frames, swings, slides, trampolines, go karts, pools and many more fun outdoor games.
Wicken Toys Ltd Details
Written by the company
- Great Customer Service
- Call us free on 0800 587 1066 We answer the phones: 8am - 6pm Mon - Fri 10am - 5pm Weekends
- Biggest Display in the UK!
- There is no where else in the UK that has more climbing frames, trampolines or swing sets on display, we have the biggest display of outdoor play equipment in the UK! Whether you are looking at a trike or an expensive climbing frame, you can get an idea from looking at a picture on a web site but you can not beat actually seeing it and even giving it a shake to see how sturdy it is. We leave you alone while you look and try the different items but we are available if you do have any questions or would like any help but we will not chase you around while you are looking.
- Free Delivery over £120.00
- All orders over £120.00 FREE delivery. All orders up to and including £120.00 delivery charge £4.95.
Contact info
Whittlebury Road, MK19 6BJ, Milton Keynes, United Kingdom
- 01908 571233
- sales@wickentoys.co.uk
- wickentoys.co.uk
Visit Our Display Site
4.9
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivered in a timely manner
Delivered in a timely manner. Tracked with notifications all the way.
4 May 2026
Great customer service
Great customer service, very helpful. Bought the trampoline out to my car. Friendly and helpful. Lots of stuff to see and try. A*
1 May 2026
Great service
Great service, ordered the set and got a courtesy call to tell me when it would be delivered. Delivery driver was very helpful when it arrived. Product was as expected from the picture and a great upgrade from the previous set we had. Little lad loves it.
5 May 2026
Very fast delivery
11 May 2026
From order to delivery it was less than…
From order to delivery it was less than week🥰 great contact over the phone. My kids are so happy 🥰 100% RECOMMEND!!
11 May 2026
Berg rectangular trampoline…
Ordered a Berg rectangular trampoline on Saturday night and it was delivered on Tuesday. Really impressed with the communication and the delivery. The trampoline was taken up 20 steps to get to the back garden and the gentleman did a great job as the trampoline was extremely heavy. I would definitely recommend this great company. My Son will love his new trampoline. Thank you so much.
11 May 2026
Great price
Great price
easy to complete the buying process online
arrived on time and well wrapped/handled.
24 April 2026
Excellent service
I haven’t put our plum pyramid together yet so can’t comment, but I can comment on speed of delivery and helpfulness of the driver.
5 May 2026
Great service from start to finish
Great service from start to finish. It’s great to see a business providing this service so well given the present economic and political landscape in the UK.. The delivery man was top notch as well. Would definitely recommend Wicken Toys and thank you guys
5 May 2026
Customer service was excellent
Customer service was excellent, team were friendly and very accommodating when given a dilemma
4 May 2026
Good communication and pre-arranged…
Good communication and pre-arranged delivery. Item arrived promptly and at the agreed time. Many thanks!
17 April 2026
Plum Wolly Monkey
Ordered on Monday, delivered to North Yorkshire on Wednesday at the time advised to us on Tuesday, everything was there when we assembled it, well made good price very pleased. My grandson watched us put it together and was on it as soon as complete he loves it
29 April 2026
It was very useful to be able to visit…
It was very useful to be able to visit the display site. Then, the order and delivery process went very simply and quickly.
The swings that we bought are very popular already!
Thank you!
13 April 2026
Awesome company
Awesome company! Service superb, make you feel worthwhile, which is rare nowadays! And a great product, bought the Plum Bison and two baby swing seats.
25 April 2026
What an incredible family-team at…
What an incredible family-team at Wicken Toys! Firstly I would recommend visiting their showroom near Milton Keynes as the array of kids outdoor toys is incredible and great to see/test many of them in person. We recently purchased a Berg Playbase and couldn’t be happier. From start to finish they were incredible. The delivery and install was fantastic. Making the entire process really enjoyable! Look forward to working with them again - such a top team!
24 April 2026
Unprompted review
Quick delivery.
Quick delivery.
We had viewed trampolines few days prior at Wicken. Very friendly staff. Not pushy at all but very knowledgeable an they were happy for the children to try all equipment out . Would recommend.
21 April 2026
Delivered speedily and also delayed for…
Delivered speedily and also delayed for the week I wanted it delivered. So great timing on two counts. I have now bought 2 trampolines. Both great. The Berg.
1 April 2026
Great experience with wicken toys
Great experience with wicken toys. Ordered a new slide for our climbing frame as previous was damaged. Delivery was quick and efficient. They previous called to confirm delivery slot and all staff was very polite and kind. Would definitely use this company again and recommend!
22 April 2026
Unprompted review
Speedy delivery
16 April 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.