Wholesale Botanics Reviews 

1,091
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 167 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and purity of the products, often highlighting their wonderful and complex aromas. Many also appreciate the stunning and secure packaging, noting items arrive well-protected and beautifully presented. Reviewers frequently mention the fast shipping, prompt delivery, and fair pricing, offering excellent value for the quality received. However, some people mentioned concerns about product authenticity, reporting that certain oils did not smell as expected or seemed synthetic, despite being advertised as natural.

What people talk about most

Product

Users describe positive interactions with product, with many customers expressing satisfaction with the... See more

Quality

Consumers find quality to be positive, with many reviewers praising the high quality of the essential oils,... See more

Order

Reviewers highlight positive aspects of order, with many praising the easy ordering process, prompt delivery,... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting prompt and fast shipping... See more

Price

Clients share positive opinions on price, frequently describing them as fair, reasonable, and great value for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My wife makes many products is soap, tall, laundry soap, multiple health, healthcare, and beauty products, and we’ve gone through several companies for essential oils botanic by far has the best scent... See more

Rated 5 out of 5 stars

I use these aromatherapy oils to make blends. I really enjoy scents like ylang ylang, pine needle, spearmint, lavender. My favorites are the citrus scents such as bergamot, lime, grapefruit, lemon. I... See more

Rated 5 out of 5 stars

I am absolutely delighted with my order from Wholesale Botanics! The standout feature is their incredible selection of unique oils - where else can you easily find osmanthus and blue lotus? Each blend... See more

Rated 5 out of 5 stars

Got my order today and was surprised by how well it was packed up. Loved their packaging, definitely feels like upscale supplier giving you premium product. Can’t wait to use these products in my face... See more


4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,091)

164 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy with purchase

Oils arrived well packaged with a nice presentation. I’m very happy with what I chose. I especially like the blue lotus oil and I’m looking forward to try it in my lotions.

21 July 2025
Unprompted review
Rated 4 out of 5 stars

The packaging was high quality but…

The packaging was high quality but unfortunately one of the oils sustained damaged to the rubber dropper at the top, and leaked about 10% volume during shipping. Otherwise everything worked beautifully

9 July 2025
Unprompted review
Rated 5 out of 5 stars

Great Service!

I requested samples and they were shipped timely. The fragrances smell wonderful and the concentrations are just right.

6 July 2025
Unprompted review
Rated 5 out of 5 stars

Nice presentation!

I have not used the product yet, but the delivery timing, professionalism of the packaging were all great! Looking forward to working with Wholesale Botanics in the future.

4 July 2025
Unprompted review
Rated 5 out of 5 stars

THE ONLY BOTANICAL OIL COMPANY YOU'LL…

THE ONLY BOTANICAL OIL COMPANY YOU'LL WANT TO HAVE ON YOUR SHELVES. I HAVE BEEN WITH THEM OVER 5 YEARS NOW AND THEY ARE THE ONLY OIL COMPANY I WILL GO WITH BECAUSE THEY ARE HEALING OILS, SERIOUSLY, THEY WORK RIGHT NOW! I LOVE WHOLESALE BOTANICS AND NO ONE ELSE WILL DO, NOT EVER I HOPE THEY SHIP WORLDWIDE, OF. OURSE THEY DO, 💯😇🤙🙏

23 June 2025
Unprompted review
Rated 5 out of 5 stars

Very impressed

I just received my order and haven't had time to use it. So I am unable to give you a review on it. But I will say, I can tell you value your customers in the way you packaged my order. Great care was taken to insure my order was going to make to me in excellent condition...
Which it did. You do an amazing job! My order was received on time. There was no waiting or wondering if it was going to show up at all. So far I am very impressed with your company.
I do have a question...my order arrived on a day where a heat warning was issued in my city. It sat in a hot mailbox all day. Does this affect the quality?
Thank you

21 June 2025
Unprompted review
Rated 5 out of 5 stars

Top Quality Products with great prices!

Their products are great. I order a lot of blue lotus from them and I've ordered from other vendors and WB has the best quality I have found. Their customer service is also top notch! I highly recommend trying them out. You won't be disappointed!

17 June 2025
Unprompted review
Rated 1 out of 5 stars

I placed an order on the 4th of June…

I placed an order on the 4th of June the 5th they told me my order was placed and then supposedly they said been shipped here it is the 17th they told me it would be Monday.... Monday came and went they told me my package was on its way to my door mail man came and went and still nothing I've sent email after email and they still telling me lies about my package and I asked them for my money back no response or anything about returning my money I'll NEVER BUY ANYTHING ELSE FROM THEM I BELIEVE THEY ARE SCAMMERS AND LIE EVERY TIME THEY OPEN THEIR MOUTH

I KNOW I WANT MY MONEY BACK

17 June 2025
Unprompted review
Wholesale Botanics logo

Reply from Wholesale Botanics

Hi there,

First, please accept our apologies for the really slow response. We haven't monitored our Trustpilot account in a long time, but we'll definitely make sure to check back in more regularly in the future.

We’re truly sorry to hear that you didn't receive your order and that your experience with our company has been frustrating. We also apologize if there’s been any communication issue — it seems we may not have received some of your emails (and possibly vice versa).

Unfortunately, we weren’t able to locate your order in our system based on your Trustpilot username. Normally, if an order doesn’t arrive or is lost in transit, we immediately offer a replacement or a refund, so we’d really like to look into what happened here.

Hopefully, by now, you've already what you ordered. But, if you didn't, please email us at support@wholesalebotanics.com or call 855-999-0444 with your name or order number, and we’ll issue a full refund or resend your shipment right away.

Regarding the shipping issue — while we do our best to ensure timely delivery, we rely on carriers like UPS and USPS, which means we sometimes have limited control once a package is in transit. Occasionally, packages are lost, delayed, or even misdelivered. In such cases, we always offer either a replacement or a refund to resolve the situation as quickly as possible.

We completely understand how disappointing it is not to receive your order or a prompt response. Please reach out to us using the contact details above so we can make this right for you. We truly value your business and hope you’ll give us another chance to provide the positive experience you deserve.

-WB

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