Wholesale Botanics Reviews 

1,097
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their amazing scents and purity. Reviewers frequently highlight the prompt delivery and the beautiful, secure packaging that ensures products arrive in perfect condition. Many consumers also appreciate the reasonable and fair pricing, considering the excellent value for the quality received. However, some customers also noted concerns regarding product quality or authenticity. Specific issues included receiving oils that did not smell as expected, appeared synthetic, or were potentially mislabeled.

What people talk about most

Product

Clients share positive opinions on product quality, often describing the oils as fine, pure, and authentic,... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the fine quality of the oils, their... See more

Order

Customers consistently note positive experiences with order, praising the quick delivery and the care taken... See more

Delivery service

People report positive experiences with delivery service, consistently praising the fast and prompt shipping... See more

Price

Customers are generally satisfied with the pricing, often describing them as fair, reasonable, and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My wife makes many products is soap, tall, laundry soap, multiple health, healthcare, and beauty products, and we’ve gone through several companies for essential oils botanic by far has the best scent... See more

Rated 5 out of 5 stars

I needed to resupply some oils for incense making. I received the order quickly. Everything was packaged beautifully, and the oils were of a very fine quality. I was impressed enough to order some oth... See more

Rated 5 out of 5 stars

I use these aromatherapy oils to make blends. I really enjoy scents like ylang ylang, pine needle, spearmint, lavender. My favorites are the citrus scents such as bergamot, lime, grapefruit, lemon. I... See more

Rated 5 out of 5 stars

I am absolutely delighted with my order from Wholesale Botanics! The standout feature is their incredible selection of unique oils - where else can you easily find osmanthus and blue lotus? Each blend... See more


4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.8

All reviews

(1,097)

171 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

THE ONLY BOTANICAL OIL COMPANY YOU'LL…

THE ONLY BOTANICAL OIL COMPANY YOU'LL WANT TO HAVE ON YOUR SHELVES. I HAVE BEEN WITH THEM OVER 5 YEARS NOW AND THEY ARE THE ONLY OIL COMPANY I WILL GO WITH BECAUSE THEY ARE HEALING OILS, SERIOUSLY, THEY WORK RIGHT NOW! I LOVE WHOLESALE BOTANICS AND NO ONE ELSE WILL DO, NOT EVER I HOPE THEY SHIP WORLDWIDE, OF. OURSE THEY DO, 💯😇🤙🙏

23 June 2025
Unprompted review
Rated 5 out of 5 stars

Very impressed

I just received my order and haven't had time to use it. So I am unable to give you a review on it. But I will say, I can tell you value your customers in the way you packaged my order. Great care was taken to insure my order was going to make to me in excellent condition...
Which it did. You do an amazing job! My order was received on time. There was no waiting or wondering if it was going to show up at all. So far I am very impressed with your company.
I do have a question...my order arrived on a day where a heat warning was issued in my city. It sat in a hot mailbox all day. Does this affect the quality?
Thank you

21 June 2025
Unprompted review
Rated 5 out of 5 stars

Top Quality Products with great prices!

Their products are great. I order a lot of blue lotus from them and I've ordered from other vendors and WB has the best quality I have found. Their customer service is also top notch! I highly recommend trying them out. You won't be disappointed!

17 June 2025
Unprompted review
Rated 1 out of 5 stars

I placed an order on the 4th of June…

I placed an order on the 4th of June the 5th they told me my order was placed and then supposedly they said been shipped here it is the 17th they told me it would be Monday.... Monday came and went they told me my package was on its way to my door mail man came and went and still nothing I've sent email after email and they still telling me lies about my package and I asked them for my money back no response or anything about returning my money I'll NEVER BUY ANYTHING ELSE FROM THEM I BELIEVE THEY ARE SCAMMERS AND LIE EVERY TIME THEY OPEN THEIR MOUTH

I KNOW I WANT MY MONEY BACK

17 June 2025
Unprompted review
Wholesale Botanics logo

Reply from Wholesale Botanics

Hi there,

First, please accept our apologies for the really slow response. We haven't monitored our Trustpilot account in a long time, but we'll definitely make sure to check back in more regularly in the future.

We’re truly sorry to hear that you didn't receive your order and that your experience with our company has been frustrating. We also apologize if there’s been any communication issue — it seems we may not have received some of your emails (and possibly vice versa).

Unfortunately, we weren’t able to locate your order in our system based on your Trustpilot username. Normally, if an order doesn’t arrive or is lost in transit, we immediately offer a replacement or a refund, so we’d really like to look into what happened here.

Hopefully, by now, you've already what you ordered. But, if you didn't, please email us at support@wholesalebotanics.com or call 855-999-0444 with your name or order number, and we’ll issue a full refund or resend your shipment right away.

Regarding the shipping issue — while we do our best to ensure timely delivery, we rely on carriers like UPS and USPS, which means we sometimes have limited control once a package is in transit. Occasionally, packages are lost, delayed, or even misdelivered. In such cases, we always offer either a replacement or a refund to resolve the situation as quickly as possible.

We completely understand how disappointing it is not to receive your order or a prompt response. Please reach out to us using the contact details above so we can make this right for you. We truly value your business and hope you’ll give us another chance to provide the positive experience you deserve.

-WB

Rated 5 out of 5 stars

Is what you need

Well, I ordered it. It came on time. It smelled great. I need it for mice. I believe it’s working. I’m not for sure. I was wondering can I use it on cotton balls?

14 June 2025
Unprompted review
Rated 5 out of 5 stars

The oil is gorgeously scented

The oil is gorgeously scented, and the unboxing was like a luxury experience for 15ml of oil it was really well designed, well packaged and came so fast. Super fair price top- absolutely will return for more oils in the future!

12 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent oils and service

I purchased over a dozen different oils from them as they provided bulk sizes with upfront pricing. The packaging was exceptional, ensuring that all the products arrived in perfect condition. The quality of the oils is outstanding; each scent is pure and potent, exactly what I was looking for. Additionally, the shipping was impressively fast, arrived in 3 days from purchase. I highly recommend them for anyone in need of high-quality essential oils with reliable service.

Also I usually hate marketing emails but I have found their tips very useful!

4 June 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience

The website is easy to navigate and I received my order quickly. I haven’t tried the new carrier oil I ordered yet but I will definitely order from Wholesale Botanics again.

5 June 2025
Unprompted review
Rated 2 out of 5 stars

Business owner

Please, I would like to know has anyone noticed a similar scent coming from the oils? As though they were cut with another chemical, I have purchased other oils from this company and have
noticed that each one have a similar fragrance/scent that doesn’t seem natural for an oil. The witch hazel smells like a mix with the same chemical as Helichrysum. And the writing for the ingredients and instructions are in a font of two or three, which is impossible to read. I’m sure I am not the only one who has noticed the chemical smell.

31 May 2025
Unprompted review
Rated 4 out of 5 stars

Fast shipping

I received my order pretty quickly. It was securely and nicely packaged. They offer free samples that I’m excited to try so I can possibly buy other products.

30 May 2025
Unprompted review
Rated 5 out of 5 stars

Great choice for purchasing oils!

I ordered four oils (sweet almond, black seed, jojoba, and rosemary essential) and they all came super quick! Just under a week. When they arrived, I was immediately notified, and upon opening the box, I was pleasantly surprised by the lovely packaging the bottles came in! Each bottle of oil came with clear directions for its use (very important since it distinguishes the rosemary essential oil from its ready-to-use counterpart). Everything had a mild scent to me which was perfect! Overall, I’m extremely pleased with my order and I’ll absolutely be ordering from WholesaleBotanics again. :]

31 May 2025
Unprompted review
Rated 5 out of 5 stars

Pleased

First time ordering oils from this site and they did not dissapoint! Over all pleased with the great prices. Will be buying again!

23 May 2025
Unprompted review

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