Whiz, smart choices! Reviews 

94
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, expertise, and caring approach, making complex processes feel manageable. People frequently highlight the exceptional service and user experience, noting how easy and stress-free the entire process was. Reviewers are particularly impressed with the prompt response times and clear communication from the team. Many customers appreciate the detailed guidance and personalized information provided, ensuring their needs were met effectively. This dedication often resulted in quick and correct handling of processes, saving customers time and worry.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Service

People report positive experiences with service, often highlighting the professionalism and helpfulness of... See more

Response time

Users describe positive interactions with response times, consistently highlighting prompt and timely... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the exceptional helpfulness and... See more

User experience

Consumers find the user experience to be positive, with many describing it as seamless, painless, and timely.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Figuring out insurance can be incredibly stressful. Celia made everything incredibly easy. She presented us with relevant options, asked great questions, and provided everything we needed. She kindly... See more

Rated 5 out of 5 stars

Célia was so amazing helping us set up our private healthcare for our family. She made it really easy, with the way she shared all the information, timeline and next steps. I'm so glad they were rec... See more

Rated 5 out of 5 stars

Celia was amazing helping me get set up with private insurance in Portugal. She answered all my questions and made the process as smooth as possible, especially as I don't yet know the language. She t... See more

Rated 5 out of 5 stars

I have been thoroughly impressed by Celia and the process that she and her team uses to navigate new users through all of the steps of onboarding. I'm thankful for her professionalism and attention to... See more


Company details

  1. Health Insurance Agency

Written by the company

Whiz is your smart choice when it comes to Health Insurance, Life Insurance, insuring your house and valuables, mortgage insurance solutions or even ensuring your pet's veterinary services. We provide the neatest solutions for Schengen visa travel insurance or assuring your coverage when abroad on a summer vacation. Buying an insurance policy is quite easy. Choosing the right broker - is smart !


Contact info

4.9

Excellent

TrustScore 5 out of 5

94 reviews

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4.9

All reviews

(94)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ana Rita was amazing

Ana Rita was amazing! so knowledgeable and attentive, took such great care of us. can't recommend them enough.

29 May 2024
Unprompted review
Rated 5 out of 5 stars

Very diligent service

Very diligent service. Ana Rita was fully invested in my success and always looked for the best opportunity available for me. I am very satisfied with the service and look forward to working for them again in my next insurance plan.

19 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, we are new to Portugal and Ana Rita was extremely helpful and professional. We are now confident our family has a good helath coverage and aomeone tontuen to when we need any assistance. 5 stras!

18 March 2024
Unprompted review
Rated 5 out of 5 stars

We've had a wonderful experience using Whiz!!!

We've had a wonderful experience using Whiz to guide us through the process us choosing our health insurance. Our customer service rep, Ana Rita Andrade is an absolutely joy to work with! She answered all of our questions in a very timely manner and always took extra time to explain things that we were uncertain about. We would highly recommend Whiz to anyone moving abroad who needs private health care. Thank you Ana Rita!

21 February 2024
Unprompted review
Rated 5 out of 5 stars

Top Shelf Professional

As Americans, our healthcare was just a slam-dunk as it was tied to our employment. So, now that we are in Portugal, we decide to get help with the process and Ana Rita was a Godsend. She was extremely professional, fast to respond and very complete in answering our MANY (and probably sometimes silly) questions. Ana Rita worked very hard to get us exactly the coverage we wanted and needed and we couldn’t have done it without her. 5 Stars for sure! We highly recommend her.

3 March 2024
Unprompted review
Rated 5 out of 5 stars

Ana Rita Andrade ++++++

First, I would like to show my gratitude to
Ana Rita Andrade for excellent service and communication. I highly recommend her to everybody interested in purchasing any insurance policy in Portugal! I definitely will do it in the future.

22 February 2024
Unprompted review
Rated 5 out of 5 stars

Ana at Whiz-PT - highly recommend

Ana at Whiz-PT made the process of binding our Portuguese health insurance quick, seamless, understandable, efficient and relatively painless. We are still learning the language and she was careful to give us everything we needed in English as well as Portuguese - making this one of the least difficult parts of our journey to Portugal so far. Highly recommend.

31 January 2024
Unprompted review
Rated 5 out of 5 stars

Top-flight assistance from whiz-pt

Ana at whiz-pt made obtaining our health insurance quick and easy. She prepared the information package suitable for us and answer questions promptly and completely. I can highly recommend working with her and whiz-pt.

9 February 2024
Unprompted review
Rated 5 out of 5 stars

Ana Rita Andrade is great to work with

Ana Rita Andrade has been fantastic. She has been helpful and patient in helping us to select appropriate medical insurance for our family of four in Portugal. Ana was quick to answer questions and assist with any problems. Would highly recommend her and Whiz.

6 February 2024
Unprompted review
Rated 5 out of 5 stars

Ana Rita Andrade has been so kind

Ana Rita Andrade has been so kind, patient, and helpful through the process of us deciding on the appropriate type of insurance to get while relocating to Portugal.
She has assisted us in finding the appropriate travelers insurance, sent us information on renters and vehicle insurance and has just recently helped us aquire a health insurance plan. Should we ever need additional assistance or if we find others need insurance help, we will definitely send them to Ana Rita Andrade at Whiz.

16 January 2024
Unprompted review
Rated 5 out of 5 stars

100% Recommend!

My experience working with Ana Rita Andrade has been a very positive one. She is responsive, thorough, and kind. Her fluency in English is indispensable for me as I would not have been able to navigate this process in Portuguese. I can recommend her with 100% confidence!

12 April 2023
Unprompted review
Rated 5 out of 5 stars

Our agent was very responsive and went…

Our agent was very responsive and went to great lengths to ensure that I got the right insurance plan. To the foreigner medical insurance is difficult to navigate in Portugal so I very much appreciated her efforts to guide us to the right option. As both my wife and I are in our 80’s we obviously have some pre existing conditions that have been and are managed through medication so we were pleased to get a plan that works for us

19 May 2023
Unprompted review
Rated 5 out of 5 stars

Health and Car Insurance

Ana did a great job of helping us with health and car insurance. She worked on our timeline and did a great job. Her English is impeccable and she is very helpful and knowledgable.

15 August 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Experience

Ana Rita Andrade made the whole process smooth and easy. She answered all the questions I had very quickly and helped me make the best choice for my family. I would highly recommend working with her if you need superior customer service.

15 September 2023
Unprompted review
Rated 5 out of 5 stars

Ana Rita is wonderful.

Ana Rita is wonderful.
From the day one she was very fast to respond, explain, provide different options for different insurances, helping with translation and making you feel welcome.
She is knowledgeable, patient and easy to communicate.
Definitely thumbs up for my experience.

11 July 2023
Unprompted review

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