whittlebirduk.com Reviews 

173
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Ordered a ball pool and it has now gone way past the delivery date. Sent tonnes of emails and messages on facebook. They are getting read but no reply. Wish I would of read the reviews first. I have c... See more

Rated 5 out of 5 stars

A beautiful product that sits perfectly alongside your furniture and decor. A piece of play equipment that you don’t need to hide away when people come round, it takes pride of place and we’ve had so... See more

Rated 5 out of 5 stars

Recently purchased this ball pit for my 8 month old little girl & it is absolutely perfect. Delivery was super quick with updates. The colour of the ball pit & balls are stunning, love the p... See more

Rated 1 out of 5 stars

Do not order from this company! Placed an order for a soft play for my daughters birthday coming up on the 8th of April and once I offered I didn’t hear back for ages then about two weeks later got an... See more

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3.1

Average

TrustScore 3 out of 5

173 reviews

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3.1

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(173)

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Rated 5 out of 5 stars

Fantastic customer service

Product is perfect but above all the service was fantastic! I placed an order and after not hearing anything in terms of dispatch for a few days I emailed. I quickly got a personal email from the owner with an explanation that things were delayed due to postal strikes (through no fault of her own) and a couple of alternative options. I stuck with my original order in the hope that it would arrive by christmas, and was kept up to date every step of the way with emails regarding tracking. It was so lovely to know I was being looked after personally, and not forgotten. The items arrived quicker than tracking and are amazing quality.

20 December 2022
Unprompted review
Rated 5 out of 5 stars

Fast delivery - great customer service

I messaged this company looking for a step and slide for Christmas for my son - thinking I was too late for Christmas delivery (as stated on their site) but they made sure I got the item by the weekend! Fast delivery, beautiful products and great customer service. Will defo be ordering more in the future.

20 December 2022
Unprompted review
Rated 5 out of 5 stars

I purchased the square ballpit for my…

I purchased the square ballpit for my girls first Christmas and i knew it would be good quality but wasn’t expecting it to be this good!! I am so happy with it, and also there customer service is the best ive ever had to deal with online, they litterally reply within the hour and helped me with a few things, thanks girls!

13 December 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service, super friendly and helpful! Honestly can’t thank this company enough for helping to make my sons 1st birthday extra special ☺️

I messaged on the off chance to check the cut off dates for delivery (which had already passed) but was told there may be available slots depending on stock. Within a few hours, I had a message to say that there was one item remaining in stock and that it could be posted to arrive a few days later. My item arrived today and it’s absolutely gorgeous, the quality is amazing and I can’t wait to see my sons face when he sees it on his birthday!

13 December 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

I cannot fault anything from this shop from their brilliant customer service to delivery. I am yet to open the boxes as it’s a Xmas gift for our daughter but I know she will love it!

13 December 2022
Unprompted review
Rated 4 out of 5 stars

Good

Order was late to be shipped and therefore didn't arrive on time, however staff were helpful with tracking and it arrived after I chased it up. Excellent quality, I'd definitely recommend their products

6 December 2022
Unprompted review
Rated 5 out of 5 stars

Great Bundle

My 2 yr old plays on this set everyday. It’s the best present we have bought him. Great company and good customer service

18 November 2022
Unprompted review
Rated 5 out of 5 stars

1st birthday present

Really good quality. My 1 year old absolutely loves it. Would 100% recommend. Also brought the rocker which matches and she loves it as well.

24 November 2022
Unprompted review
Rated 5 out of 5 stars

Really happy with my ball pit from…

Really happy with my ball pit from whittle bird, the balls are the exact colour as In the picture, took a little longer to come due to Royal Mail strikes but was so worth the wait, I know my little boy will love it on Christmas, thank you so so much, customer service is really helpful too xx

2 December 2022
Unprompted review
Rated 5 out of 5 stars

I cannot believe the quick service from…

I cannot believe the quick service from Whittle Bird!
I did pay for next day delivery but I missed the time slot for order by half an hour or so and on a Friday. Didn’t expect it so be next working day, let alone turn up on a Saturday!!!
The soft play has arrived and it is perfect. Cannot wait to see the kids faces on Christmas morning!!!

26 November 2022
Unprompted review
Rated 5 out of 5 stars

Lots of fun to be had

Love the colourful castle block and step and slide set we bought. They have been providing the little ones with so much fun and I can tell they will for years to come too. I found this company to have the best offers for their bundles and also was able to add a discount to that too so really good value for the amount of fun they will provide. I would shop with this company again.

7 November 2022
Unprompted review
Rated 5 out of 5 stars

We brought our daughter a soft play set…

We brought our daughter a soft play set for her first Christmas. She is now nearly 3 and still loves her soft play. Their customer service team are great and always respond quickly. My daughter is still finding new ways to use this piece of equipment 3 years on. Definitely worth every penny!

16 November 2022
Unprompted review
Rated 5 out of 5 stars

Worth every penny

I can't say enough about how fabulous this item is. Extremely well made and worth every penny. Our grandson aged 1year absolutely loves it. Service excellent

30 October 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic soft play!

Fantastic soft play! Such good quality and my 1 & 4 year old haven’t stopped using it, so it’s already a great investment! Huge thank you to Ashleigh who managed to get it to arrive before our little ones first birthday, very much appreciated!!! X

5 September 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic products

Fantastic products, great communication. I was worried it wouldn't arrive in time for my little girls birthday and they said they would try there best. It did come in time and my little girl loves her slide. Thank you.
Gemma

3 September 2022
Unprompted review

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