Whitkirk Waste Solutions Reviews 

325
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being polite, friendly, and highly professional, making every interaction pleasant. Many people highlight the exceptional service, noting its efficiency, speed, and overall quality. Reviewers frequently commend the operatives for their knowledge and attention to detail, ensuring jobs are well done and sites left clean. Customers consistently report a smooth and effortless experience, from initial contact to efficient work completion. The overall consensus highlights reliability and high satisfaction, with many expressing their intent to use the service again and recommending it to others.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, politeness, and... See more

Service

Customers consistently report positive experiences with the service, highlighting its efficiency and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Job required was to empty a septic tank. Totally impressed with this company! Efficient service from initial telephone call with Rachel to the job being carried out the very next day by Robert!... See more

Company replied

Rated 5 out of 5 stars

Amazing service, called at 8pm with a situation, full tank and backed up. Were out within the hour and sorted the issue. Excellent operative who really knew his stuff. Impressed all round to be hon... See more

Company replied

Rated 5 out of 5 stars

First class service. Driver was punctual, cheerful and informative. Also very thorough, checking the secondary cover to ensure all was well. I’ll always use Whitkirk as I have in the past.

Company replied

Rated 5 out of 5 stars

First time I have used your company and hats off to Rob. His attention to detail was first class an excellent service so will definitely be using you again. Many thanks Bernard

Company replied


Company details

  1. Septic System Service
  2. Water Treatment Plant

Information provided by various external sources

Septic tank emptying service. Blocked drain jetting, CCTV surveys,Drain Repairs, Gully and culvert clearance Members of the Drain Jetting Association We are a Local Authority Approved and Preferred Supplier


Contact info

4.9

Excellent

TrustScore 5 out of 5

325 reviews

5-star
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1-star

Asks customers to review

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4.9

All reviews

(325)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient service

Efficient service. Polite , friendly driver.

23 April 2024
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Reply from Whitkirk Waste Solutions

We're pleased you had a good experience with Whitkirk!

Rated 5 out of 5 stars

Everything went as it should

Everything went as it should
, we rang ,Whitkirk came ,tank emptied without any drama by a very helpful young man who tidied up , the young man who drove the lorry cannot be recommended highly enough, a credit to the
Company, not a particularly nice job but he was a cheerful decent young man ( rare these days ) and spoke highly of your company instead of moaning about his
Job , will use and recommend again .

11 April 2024
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Reply from Whitkirk Waste Solutions

Its important to us that everyone involved in the septic emptying experience is happy, so it is great to hear that the driver is as happy to empty your tank as you are that he is doing it. being tidy and efficient is extremely important to us, so your positive feedback will be passed onto the relevant department. thank you for taking the time to leave the review.

Rated 5 out of 5 stars

Always excellent service

Always excellent service and the young chap who attends is a lovely young man very helpful , thank you definitely recommend

10 April 2024
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Reply from Whitkirk Waste Solutions

Thank you for your review, your feedback has been passed on to the driver who attended your property :)

Rated 5 out of 5 stars

Faultless.....from answering the…

Faultless.....from answering the telephone, to prompt service and friendly tanker operative

15 March 2024
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Reply from Whitkirk Waste Solutions

Thank you for sharing such a great review!

Rated 5 out of 5 stars

Great job

Reallly careful, helpful driver. Well done John!

29 February 2024
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Reply from Whitkirk Waste Solutions

Thank you for your review, we will be sure to pass the message on to John!

Rated 1 out of 5 stars

All very good

All very good. Came when expected and carried out work effectively and efficiently.

8 February 2024
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Reply from Whitkirk Waste Solutions

I have noticed you have written a lovely review, however rated the service a 1*. We have fed back the positive feedback to all involved with your booking, and hoping the star rating is a miss click. Thank you for your feedback.

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