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Rated 1 out of 5 stars

This company totally misrepresents their merchandise. It doesn't look like their pictures and then when they do send something, it's completely wrong. Also, if you try and return the item to the add... See more

Rated 1 out of 5 stars

The quality of the product is misrepresented in the pictures and sized 2 sizes too small and I am still missing 2 items from the order worth almost $60.00. What makes it worse is that I bought most of... See more

Rated 1 out of 5 stars

Having the same problem too, having viewing their items, I ordered some what seemed to be lovely jackets and a sweater dress, the dress arrived first or should I say crap material type sweat shirt... See more

Rated 1 out of 5 stars

Dear Whiteseek. I have never had such unpleasant experience like with you. In 2018 I have ordered 10 items and paid EUR300. Most items were poor quality, few of the never arrived. I requested for refu... See more

Company details

  1. Women's Clothing Store
  2. Clothing Store

Information provided by various external sources

WhiteSeek.com is mainly design and produce fashion clothing for women all over the world for about 3 years. Shop for latest women's fashion dresses, tops,bottom. High Quality with affordable prices.


Contact info

2.0

Poor

TrustScore 2 out of 5

63 reviews

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No history of asking for reviews

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2.0

All reviews

(63)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Extremely disappointing

Omg! Just received a coat that was supposed to be gold embroidered on black. It really was like a dressing gown. Nylon thin material imitation pockets. No buttons or anything threads everywhere. But funny enough it did look nice on though! If they had made it properly and as the photo looked it would of been amazing. Had a zip put in the front to make it more like a top. A bit better.

24 January 2019
Unprompted review
Rated 2 out of 5 stars

I am only reviewing 2 stars as I…

I am only reviewing 2 stars as I ordered 5 items in the beginning of December and it is just a little past mid January and only received one item and that one was too big and somewhat different than the picture. I emailed Whiteseek and they did respond but it took a less than a week. I wanted to get a refund, but due to the fact that I live in the US and it would cost too much to send the item back. They gave me a choice to get a refund of $10.00 the item was around $35.00 or a credit of $14.00. I choose the credit towards another purchase and they gave me a code for the credit.

As far as the other items, they are enroute, but I am not seeing the tracking yet. It keeps showing an error. I think they are still being processed.
I will let you know when I receive my other items.

Sounds like alot of us have made a mistake in purchasing items from this online store. I heard Wish is really bad with inferior quality items.

OKAY UPDATE! I received my second item and I am ticked off! In the photo the jacket looked thicker with embroidery and like a really nice jacket...no zipper of course, but when I received the jacket it is thin and literally a print! I would never pay 35.00 for this item..It looks like it is only worth 5.00 if that! I am horrified that this company is selling to people and its fraud and misleading! It would cost too much to send items back they say and also too much time...
I still have 2 items left to receive, I am scared to see what they are like!
DON'T ORDER FROM THIS COMPANY...WHAT A SHAME! I WONDER IF THERE IS ANYTHING THAT WE CAN DO ABOUT THIS! It is just wrong and misleading!

18 January 2019
Unprompted review
Rated 1 out of 5 stars

This was a very bad experiment...

This was a very bad experiment. If it is too good to be true, it isn't true. Lesson learned. Customer service is borderline useful, but not really customer service oriented. They state it takes so long for customers to receive product because they produce it as it is ordered! Not for $35. It means it will easily take up to 6-8 weeks from order to delivery from South China. Having actually lived there for 3 years, there is no reason for this to be unless they are not a real professional organisation. I wouldn't recommend anyone losing their money to this company.

13 January 2019
Unprompted review
Rated 1 out of 5 stars

DON'T BUY HERE -RUBBISH!

D0n't buy here, it's a cheating company! They show you some pictures but the articles they send are completely different! Only rubbish, different materials, different style, different quality! At the end they don't want to refund you! RUBBISH RUBBISH

12 January 2019
Unprompted review
Rated 1 out of 5 stars

HOLY CRAP WHAT A LOUSY COMPANY!!

HOLY CRAP WHAT A LOUSY COMPANY!!! Obviously this is a Chinese company that has NO problem misrepresenting their products and then not shipping in a timely fashion. I ordered my wife a Christmas gift on DECEMBER 5 with expedited shipping! HA HA HA on the "expedited"!! Today is January 7 and they sent me a poorly written email (English not so strong) asking for MORE time!
DO NOT USE THIS COMPANY!!

7 January 2019
Unprompted review
Rated 2 out of 5 stars

DO NOT USE this company!

DO NOT USE this company! Several website inaccuracies - the photo was a deliberately misleading representation of a cheap quality garment; one review of the coat I bought described it as 'lined' when it is not; their customer service is utterly inconsistent and, contrary to the website's claim that returning garments is 'easy', it is not (had to provide photographs to prove my issue and enter into a series of negotiating emails); and the item took ages to arrive and will no doubt take ages to get back to them. At $52.94 USD for the coat, this kind of customer service is unacceptable and unreasonable. They initially offered a refund of $8 or a credit note (joke!). They gave me an arbitrary address in China to return it to which cost me £18 and once again today I have received different communication from different customer service representatives who say different things every time despite the 'thread' of emails (and plenty of photographic proof). I fully suspect that they will find a reason to refuse the refund amongst their list of specifications and I will be seriously out of pocket. The coat has gone to China fully tracked, I paid through Paypal for it and I will not let this lie! What a shame - they give all Chinese online sales a bad name. Don't make the mistake I did by being seduced by crafty, misleading marketing (Canadian hosted website/China-based business) - not something that I will ever risk making again!

2 January 2019
Unprompted review
Rated 1 out of 5 stars

Stay away from Whiteseek.

First, I may be responsible for not doing due diligence but they are very quiet about being a Chinese CO. Even when I flat asked them, I go crickets. Second, tracking was inaccurate because of the first comment.bout tracking. Like I was being unreasonable. Third, I ordered based on THEIR sizing charts. I even ordered up in size to be sure. NOTHING fit...in the least...at all...not even close. Finally, one of the items was to have a hood and the actual garment didn't quite match their photo and there was no hood on the garment I received. The prices were decent. I guess I really got what I paid for. I recommend NOT taking the risk and aggravation of ordering from Whiteseek. You may share my review with them but I did write them before I found your site.

28 December 2018
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs!

Placed my first order late November '18, wanting to wear it for Christmas. It never arrived. They do not respond to emails. I have started a dispute with Paypal to recover the 43 quid they scammed from me. I looked up this company before I ordered and there was nothing negative coming up. Seems they're new scam artists. If you paid by Paypal, raise a dispute with them.

27 December 2018
Unprompted review
Rated 1 out of 5 stars

Ordered Dec 14 2018

Ordered Dec 14 2018, haven't heard a thing. I have send an email, no reply. Wandering if it's best to cancel the payment, reading these reviews. :-(

27 December 2018
Unprompted review
Rated 1 out of 5 stars

Total Scam

7No shipped order. No response to emails. No refund. Will report to my credit card. Stop adverzting them Instagram!!!

27 December 2018
Unprompted review
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