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Rated 1 out of 5 stars

In 2021, I had taken loan for my son's coding classes and due to some reasons took only some classes, and EMI was running. The extra amount paid was refunded by emailing them. now again their finan... See more

Rated 5 out of 5 stars

Tanya has joined recently in Mathematics classes.Her mentor teacher is Seema Chatlani madam. She explains things in multiple ways. She is very simple, soft-spoken and friendly to Tanya. My daughter i... See more

Company replied

Rated 2 out of 5 stars

Unfortunately you don't get what you are sold. The platform for coding is always down, leading to postponement of classes. The schedule goes completely haywire, and no response from support after repe... See more

Rated 5 out of 5 stars

Testimonial It was a wonderful experience for almost a year and half long association with Chandraprabha mam . Ananya Bareth used to wait for her class to get started in the evening hours. The way M... See more

Company replied

Company details

  1. Software Training Institute
  2. Computer Training School

Written by the company

In 2030, Artificial Intelligence and Robotics will touch 800 Million jobs. The world will split into creators and consumers. WhiteHat Jr makes kids creators in the new world with the first structured coding curriculum in the world for early childhood. Kids learn logic, structure, sequence and algorithmic thinking to generate creative outcomes like animations and apps. All classes are taught via a live 1:1 Online platform connecting Top 99.9th percentile of certified teachers to kids 6-18 years of age.


Contact info

3.6

Average

TrustScore 3.5 out of 5

5K reviews

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Rated 1 out of 5 stars

I hv reschedule the class before 24 hrs…

I hv reschedule the class before 24 hrs still the class was deducted

28 September 2023
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Reply from WhiteHat Jr

Dear Parent, we apologize for the inconvenience caused and we would love to make things right. We encourage you to please write to us with more details at support@whitehatjr.com with your registered email address in order for us to assist you better to the best of your satisfaction.

Rated 2 out of 5 stars

The sales team is aggressive /…

The sales team is aggressive / arrogant.. They always put the gun on head and ready to trigger if we don't accept to their timelines..

30 September 2023
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Reply from WhiteHat Jr

Dear Parent, we apologize for the inconvenience caused and we would love to make things right. We encourage you to please write to us with more details at support@whitehatjr.com with your registered email address in order for us to assist you better to the best of your satisfaction.

Rated 1 out of 5 stars

Removing of a wonderful teacher lekshmi prasanth

I am the parent of akarshan anand he was doing his course and was very happy doing classes with lekshmi prasanth and has completed almost 210 classes but you have suddenly removed her many children like akarshan are crying for her so that she teach the children my son is not happy
Please bring her she is the best teacher in the world or bring her till the time akarshan complete his course it's a humble request

15 September 2023
Unprompted review
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Reply from WhiteHat Jr

Dear Sonam Kumari, we apologize for the inconvenience caused and we would love to make things right. We encourage you to please write to us with more details at support@whitehatjr.com with your registered email address in order for us to assist you better to the best of your satisfaction.

Rated 2 out of 5 stars

Overall experience

25 September 2023
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Reply from WhiteHat Jr

Thank you for rating us. We encourage you to please write to us with more details at support@whitehatjr.com with your registered email address in order for us to assist you better to the best of your satisfaction.

Rated 3 out of 5 stars

U never make me emi free as one emi…

U never make me emi free as one emi gets over u people start the new one even credits are there for 60 more classes .... plz make parents feel free from emi for sometimes ... sometime I feel as if I m not dealing with education sector but to a business sector where only profit means alot

20 September 2023
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Reply from WhiteHat Jr

Thank you for rating us and for bringing this to our attention. We encourage you to please write to us with more details at support@whitehatjr.com with your registered email address in order for us to assist you better to the best of your satisfaction.

Rated 1 out of 5 stars

Not getting my refund and NOC

I discontinued my course in july 2023 , Still waiting for my refund and NOC.
100 mail follow up done with whitehat jr as well as with your loan partner fibe, but still neither whitehat is responding my mails nor your loan partner.

24 July 2023
Unprompted review
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Reply from WhiteHat Jr

Dear Parent, we apologize for the inconvenience caused and we would love to make it right. We encourage you to please write to us with more details at support@whitehatjr.com with your registered email address in order for us to assist you better to the best of your satisfaction.

Rated 5 out of 5 stars
WhiteHat Jr logo

Reply from WhiteHat Jr

Thank you for your feedback. Teachers are the bedrock of our company, and they deliver an amazing learning experience for the children they tutor! We look forward to continuing to serve you well :)

Rated 1 out of 5 stars

No one is answerable just after we…

No one is answerable just after we enrol or pay money !!! This is the second time I am facing this problem . Before enrolment there was prompt reply of any of our query and just after the enrolment - no respond at all !!! There are many dates on which I have experienced and not just once

23 September 2023
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Reply from WhiteHat Jr

Dear Parent, we apologize for the inconvenience caused and we would love to make it right. We encourage you to please write to us with more details at support@whitehatjr.com with your registered email address in order for us to assist you better to the best of your satisfaction.

Rated 1 out of 5 stars

No support to adjust 2 classes after…

No support to adjust 2 classes after paid for 144 classes.

22 September 2023
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Reply from WhiteHat Jr

Dear Parent, we apologize for the inconvenience caused and we would love to make it right. We encourage you to please write to us with more details at support@whitehatjr.com with your registered email address in order for us to assist you better to the best of your satisfaction.

Rated 1 out of 5 stars

Please no one should register their…

Please no one should register their company, they do fraud, even after complaining 1000 times, this amount is not refunded, action should be taken on this company, this company's license should be abolished. FRAUD FRAUD FRAUD.
Please no one should register their company, they do fraud, even after complaining 1000 times, this amount is not refunded, action should be taken on this company, this company's license should be abolished. FRAUD FRAUD FRAUD

18 August 2023
Unprompted review
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Reply from WhiteHat Jr

Dear Akriti Patel, we apologize for the inconvenience caused and we would love to make it right. We encourage you to please write to us with more details at support@whitehatjr.com with your registered email address in order for us to assist you better to the best of your satisfaction.

Rated 3 out of 5 stars

Bitter experience regarding the Credit loss.

Firstly, Class cancellation from the Dashboard isn't so perfect & friendly. Secondly, unnecessary creation of the problem for the student and guardian regarding Credit balance/loss. In spite of informing for class cancellation via mail to the support team, the Credit loss is gained. It's really very disgusting and unfortunate as well.

20 September 2023
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Reply from WhiteHat Jr

Dear TRIJAL BHATTACHARYYA, we apologize for the inconvenience caused and we would love to make it right. We encourage you to please write to us with more details at support@whitehatjr.com with your registered email address in order for us to assist you better to the best of your satisfaction.

Rated 1 out of 5 stars

Long-standing FnF Payment Delay

I am writing to express my deep concern and growing frustration regarding the prolonged delay in receiving my Full and Final (FnF) settlement from WhiteHat Jr., where I previously worked.

I have been working with WhiteHat Jr. since September 2020.

It has now been more than 2.5 months since my last day at WhiteHat Jr., and I have patiently endured multiple promises of payment and vague explanations for the delays. This situation has reached a point where it can only be described as a severe breach of trust and a disregard for the financial well-being of former employees.

To provide you with a concise summary of the sequence of events:

I was laid off from WhiteHat Jr. on 29th June 2023 as part of a downsizing initiative.
In a questionable practice, I was coerced into submitting my resignation in exchange for my experience letter.
I was subsequently provided with an FnF calculation, , with an assurance that the payment would be credited to my account on 2nd August 2023.
On 1st August, I was informed that the payment was delayed, with a new promised date of 10th August 2023.
On 9th August 2023, I received yet another delay notification, pushing the payment date to 18th August.
On 18th August, only around 60% of the promised amount was received, and when I inquired about the shortfall via email, the FnF team provided a baffling response, claiming that the balance was for 'Leave encashment.'
To further exacerbate the situation, I was informed that an internal audit at the organizational level was in progress, and the remaining payment would be released only after the audit's completion.
This extended audit process has now become a source of frustration, as it appears to be one of the most protracted audits in history.

I want to emphasize that I have waited patiently for my hard-earned money for far too long. This delay has placed an undue burden on my finances and created a sense of uncertainty that I should not have to endure. It is disheartening to see such disregard for ethical and timely financial practices within the organization.

I kindly request your immediate intervention to resolve this matter without further delay. I believe that fairness and transparency should be the guiding principles in all financial matters, especially when it concerns the rights and livelihoods of former employees.

I urge you to ensure that the balance of my FnF, including the 'Leave encashment,' is promptly credited to my account, and that this situation is addressed with the seriousness it deserves.

I appreciate your attention to this matter and look forward to a swift resolution.

29 June 2023
Unprompted review
Rated 2 out of 5 stars

After purchasing the course there is no…

After purchasing the course there is no specific counseling.

11 September 2023
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Reply from WhiteHat Jr

Dear Rahul, we apologize for the inconvenience caused and we would love to make it right. We encourage you to please write to us with more details at support@whitehatjr.com with your registered email address in order for us to assist you better to the best of your satisfaction.

Rated 5 out of 5 stars

Excellence Coding Classes

The teacher and student understanding while learning is good.

15 September 2023
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Reply from WhiteHat Jr

Thank you for your feedback. You made our day. We are constantly striving to do better and feedback from customers like you is key to helping us improve the consumer experience. We look forward to continuing to serve you well.

Rated 5 out of 5 stars

good support while selecting the…

good support while selecting the choices available..

12 September 2023
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Reply from WhiteHat Jr

Thank you for your feedback. You made our day. We are constantly striving to do better and feedback from customers like you is key to helping us improve the consumer experience. We look forward to continuing to serve you well.

Rated 5 out of 5 stars

Excellent teacher

Excellent teacher
Ruchi Aggarwal

24 August 2023
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Reply from WhiteHat Jr

Thank you for your feedback. Teachers are the bedrock of our company, and they deliver an amazing learning experience for the children they tutor! We look forward to continuing to serve you well :)

Rated 4 out of 5 stars

Your commitment to the service is the…

Your commitment to the service is the most notable attribute. The course design and the course facilitator both are incredible, which are the important aspect of learning. Although, there were certain hiccups during the tenure but the customer support was exemplary in sorting the issues.

28 August 2023
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Reply from WhiteHat Jr

Thank you for your feedback. You made our day. We are constantly striving to do better and feedback from customers like you is key to helping us improve the consumer experience. We look forward to continuing to serve you well.

Rated 1 out of 5 stars

Pathetic communication

Pathetic communication
Never try to resolve problem and understand customer

4 September 2023
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Reply from WhiteHat Jr

Dear Richa, we apologize for the inconvenience caused and we would love to make it right. We encourage you to please write to us with more details at support@whitehatjr.com with your registered email address in order for us to assist you better to the best of your satisfaction.

Rated 1 out of 5 stars

Worst experience while cancelling the…

Worst experience while cancelling the class
The company is very prompt when you are admitting the student. But, once you are stopping the class they come with true colors. NOBODY Will entertain you. In the beginning they will make claims that they will refund your money & what not. But, beware your account will be debited even when your kid stops taking the classes. I have mailed, called all I keep getting is assurances & now my account has been debited for nothing. If you ask me its better that you get your kid admitted at a private center rather than this online classes.

1 September 2023
Unprompted review
WhiteHat Jr logo

Reply from WhiteHat Jr

Dear Parent, we are sorry to hear about your experience and want to make things right. We encourage you to please write to us with details at support@whitehatjr.com with your registered email address in order for us to assist you better to the best of your satisfaction.

Rated 1 out of 5 stars

No support for exam video submission

No support for exam video submission. Or any communication in this regard

9 July 2023
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Reply from WhiteHat Jr

Hello Valli, we are sorry to hear about your experience and want to make things right. We encourage you to please write to us with details at support@whitehatjr.com with your registered email address in order for us to assist you better to the best of your satisfaction.

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