Excellent online shopping experience. Staff couldn’t have been more helpful when I phoned with a query. Cardigan arrived packaged in tissue paper (a rarity nowadays) so item was well protected during... See more
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Review summary
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Love this shop - both Belper and Mercia marina in Willington. The staff are great - so friendly and nothing is too much trouble. Such good quality womenswear with lots of choice!
An absolute bargain in terms of price and postage on this jumper. I could not fault the company in terms of communication Delivery was when it was expected and the item was carefully and well packaged... See more
Dress was exactly as ordered, arrived quickly and was as I expected. Fit was true to size, if a bit too long and purchasers should be aware that there is a deep band of the same fabric sewn to the bot... See more
4.7
Excellent
190 reviews
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Brilliant service
Brilliant service, lovely garment, I can't say any more than I highly recommend them.
8 June 2023
Prompt service
22 May 2023
Great ladies boutique shop
I love visiting this shop it’s a real treat. They have a wonderful selection of various good brands and anything from a casual top to a special occasion dress and shoes and boots. I have made many purchases from here. The staff are wonderful, so helpful and friendly. This is my go to place whenever I am looking for anything new to wear. Thank you.
20 April 2023
Quick delivery of lovely shoes.
20 March 2023
Excellent Service
Efficient, item despatched very quickly and beautifully wrapped.
Would recommend
18 February 2023
Lovely people
Lovely people , unfortunately jumper I ordered was too large. , very nice email from them sorting me a smaller size. Kind attitude too!
7 February 2023
Very helpful over the phone
Very helpful over the phone, the order arrived quickly and we'll packaged. Very impressed.
5 February 2023
Delivery was very swift
Delivery was very swift, and processing of the return also very swift.
Sadly my purchase didn't work out this time but I would have no hesitation in purchasing from then again.
27 January 2023
Good but problematical
Great price and quick delivery. However the item I saw on their website and ordered was not the one I received. The jumper was a different colourway. But on contacting Whitefinn I was asked to return it for a refund - although I had to wait for postage to be repaid - which they agreed to as the error was theirs.
7 January 2023
Shirt arrived quickly and was very nice…
Shirt arrived quickly and was very nice but unfortunately the style was too young for me and didn't suit me at all. I had to return it.
4 January 2023
great customer service
Quick delivery, beautifully packed, very good customer service. Recommend this store.
15 December 2022
White Stuff relaxed fit barrel jeans.
White Stuff relaxed fit barrel jeans.
It was great to get the jeans I was looking for in the size I wanted. They arrived promptly and I have had them on most days. So comfortabl.
12 November 2022
I had a call from the shop after doing…
I had a call from the shop after doing my order online , just to check it was correct and tell me about delivery ,which I had made a mistake on.. !!! The lovely lady sorted everything out and posted my items the same day , free of charge. Wonderful service . Thank you x
The clothes were perfect too.!!!
3 September 2022
Item cancelled. No contact
I ordered a cardigan online. 2 days later the amount was refunded. No email, no explanation. Presumably it was sold out ( which I totally understand ) some contact would have been nice though. I wanted the item to wear to a funeral so it was too late to source another. Not very happy
14 August 2022
Reply from Whitefinnfashion
Hi
I'm sorry that you feel you have to leave a 1 star review as you where contacted by email and asked if you would like the alternative size but we heard nothing from yourself and therefore refunded.
A perfect shopping experience
A beautifully presented parcel. Arrived with efficient time. Contents was exactly as described, photographed and desired. White Finn is not a local shop to me but I now check their website and trust their outstanding customer service.
Thank you
31 March 2022
Great product and delivery
Great product and delivery, with the personal touch you can only get from a small company.
4 December 2021
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