White & Company PLC Reviews 

Fantastic company, very happy and polite staff, kept us updated, made our move less stressful, the collection and delivery guys worked like Trojans! Amazing! Would highly recommend 🤩

Great company and would recommend to everyone. Good value for money.

The packers arrived on time and did an excellent job with the packing. They took great care of my posessions and asked questions if they were not sure about something, keeping me in the loop at all times. They packed the whole place in about 4 hours even though they had to disassemble items like wardrobes and beds.

My destination was 5 hours away so they arrived the next day and at the time stated. The lane was not suitable for a long vehicle so they had to transfer my goods to a smaller vehicle to get them to me. The weather was not brilliant but they worked hard and got everything sorted. They reassembled the furniture and made sure everything was where I wanted it before they left. An excellent job all round.

Had to chase when boxes did not arrive as promised. Had to chase twice to get boxes delivered in uk. Otherwise cheerful crew and everything as expected

Very efficient friendly guys, speedy but very safe with it.
Will use again

Staff were very helpful with moving boxes etc to correct places. Thank you

Manager extremely helpful and friendly as were delivery men. Very efficient service.

staff arrived on time and were quick and efficient. They were helpful and friendly.
Had a couple of minor breakages but overall well packed and well delivered

Professional, courteous and engaging team from Lancaster. Big thanks to Mark, Dave and Kevin for working through the rain to deliver our household possessions.

Highly recommend, very efficient and professional. Clearly well experienced and very friendly. Very smooth move

White & Company London Branch moved us into our new home in Deal on 26th May 2026.
The crew were Henry and Leon. They were outstanding - very helpful , good natured, highly competent and efficient. They made what could have been a highly stressful experience very easy. Would definitely recommend.

Firstly the moving team who packed and delivered our furniture were excellent. Very friendly helpful and hardworking. Delivery timescales were amazing and exceeded expectations. 5 stars for this team.

Negative feedback is around clarity of the quotation methodology. It was originally explained that the quote is based on volume however when the move changed from shared to direct the pricing shifted to being based on crew and trailer costs. This wasn’t clearly communicated at the time resulting in us reducing the number of items to remain within the original understood volume.

Insurance clarity, there was insufficient transparency regarding the insurance cover included as standard and the necessity for the marine cover. At the time of signing I was not aware that the standard insurance provides cover of only £35 per item/box. This level of coverage in my view is not practical for example a TV would be insured for £35, effectively making additional marine insurance essential. Consequently I incurred an unexpected cost of circa £1000 late in the process for the enhanced cover.
I chose white and company based on an expectation of clarity and trust, which in this instance was not met.

I did reach out to the office prior to this review to seek clarification however the response regarding insurance was limited to stating that the details were included in the terms and conditions, which I did not find constructive.

The office team did arrange repair to the damage caused to our floor during the removal process quickly and to a high standard.

Truly excellent from start to finish. Our move from Albrighton to Carterton was in three days of blazing heat.Mark, Dylan,Adam,Jack, Dan and Jordan were fantastic. Professional and courteous throughout and really took care of our belongings.

Adam and Jordon from the Telford branch arrived down the small country lane in France to unloaded on what was an unseasonably hot 35c in late May. They worked for 2 days to get the truck&trailer unloaded and into the house efficiently and with good humour. Adam’s skill navigating the narrow roads was something to behold. They were super in getting things in the right places and were extra careful carrying heavy and bulky items up the stairs. Thanks Adam and Jordon!

Callum and Franci from the London branch were brilliant moving our stuff out of the house. They were friendly and professional, and the job was done very efficiently. Would definitely recommend!

Very helpful & polite team

David and Stuart worked tirelessly all the time they were here and were always pleasant, friendly and helpful. I would certainly recommend this firm highly. Exceptional staff and v professional service.

Very thoughtful in packing our stuff, quick and easy move

The guys were very quick but careful and managed to solve a slightly tricky problem relatively quickly.
I would use White and Co again and recommend to others

They were quick, helpful, polite, very professional and a pleasure to do business with. A big thank you to Al,Nick and John.

Matt and Ben arrived early, which was not an issue for me, as I was only moving a few large bulky items of furniture from one property to another, they were professional the whole way through, would highly recommend this firm and would definitely consider using them again for any future removals