Whistl UK Ltd Reviews 

2 of my small packages delivered to the wrong address on 2 consecutive days, despite clearly typewritten labels with correct address. Then again on 12/10/2025, I received small envelope that was delivered to another wrong address, or rather was left OUTSIDE the front door on 9/10! I am still waiting for other items which tracking says "delivered"! Where to though, is anyone's guess! Have sent an email to Customer Services, awaiting response.

just left package (dvd) poked into letter box, by time had got to door (30 seconds) he was shooting off in his crash helmet towards his bike with a cheery smile like that makes it ok.

Ordered from music magpie via eBay like I have so many times before with no issues. But this time 3 cds coming as 2 separate parcels. 1 saying delivered at 03.24am on Tuesday 7th October not received. Who delivers at that time??
Second parcel not received but saying delivered Wednesday 8th October. There logo should say you can whistl for it. Diabolical service

Awful company

you cannot track anything properly the Help section tells you to contact them if tracking does not update after a couple of days but all you get is a chatbot that only sends you back to tracking - the service is non existent I have been waiting for ages and the retailer cannot get an answer either . In future if a retailer uses whistle (or Royal Mail which is just as bad these days) I will not use them evri and yodel are much more reliable and that is saying something

My birthday present package with a book in it came covered in oil stains which had leaked through the cardboard envelope. The book was okay, but I am not impressed with the Whistl delivery service. If I could leave a zero star review, I would.

I ordered an item on 16 September and it was marked as dispatched on 17 September. This was from Rushden, 14 miles away from me. It finally arrived on 25 September, and then only because it was passed to Royal Mail. I could have walked there and back and collected it more quickly. Abysmal!

This courier company is a disgrace and nobody should trust them to handle their deliveries. I have never ever had a delivery on time if they have handled it.
My last delivery took 11 days to arrive with Royal Mail, what on earth took them so long !!!!

Many thanks for your quick service. Got my item on time

NHS Letter posted on 8th September using whistl finally delivered by Royal Mail 19th September at 11.10 for appointment at 11.00 on 19th .What an abysmal service .I wonder were it was lying for 11 days .I have requested Royal Derby to cease using this outfit .

Wherever possible I avoid ordering from a company that uses Whistl. On every occasion the delivery has been late or has never arrived. Absolutely useless.

Three times I ordered something. Three times it was sent via these clowns. Never arrived. Disappeared. Someone is enjoying Christmas early with a five fingered discount.

I ordered and paid for a preused toaster on27th August but it still hasn't arrived. If see whistl being responsible for delivery I will not deal with them

I have ordered three DVDs from different companies on eBay in the last few weeks and Whistl say they have ‘delivered’ on eBay update and nothing has arrived??? I tried calling Whistl directly but they said (on a phone message) to get in touch with the companies, which I have and they are doing what they can to get replacements out to me. I managed to get through to Whistl’s sister company ‘parcelhub’ and the person I spoke to was shockingly rude. An awful experience. Honestly, Whistl, what is going on??? I have ordered so many items from Musicmagpie before so I know it’s not them?? The other companies I haven’t used before on eBay but I’m in correspondence with them about these orders. This is terrible and I can see I’m not the only one.

I have been waiting for my package since 17th August. I got only 1 "update" on 18th August "Collection scheduled" and nothing else!
It's impossible to reach them in any way!
Scam as heck!
Avoid them!

Non-delivery of a book when promised. Messages from Evri gave tracking codes that did not work! Claim to have attempted delivery on first assigned date and time slot was false.
The company using this carrier abrogated responsibility for persistent problems!

Package from Music Magpie was supposed to be delivered by Whistl, and given one of their tracking numbers. Whistl handed it over to Evri, with a completely different tracking number. Was left sticking out of my neighbour's letterbox, and stolen before I realised where it had ended up, because that's the Evri Way. Took all morning to convince Music Magpie that it had been mis-delivered, because they were using the original tracking number which showed it was still waiting for collection by, apparently, the Post Office. Thanks, Whistl!

Bizzarre company.Some sort of postal broker. Shocking service and huge number of errors. My last parcel never arrived. One to avoid. Awful

Three weeks for a UK delivery, beyond poor!

I ordered a DVD a week a go, the last tracking update was 4 days ago. I'm not holding my breath. What a shocking delivery company. No easy way to communicate with them either.