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Whimstay Reviews 

517
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent locations and the easy booking process, often finding great deals and affordable prices. Many people highlight the outstanding customer service and the helpful, accommodating staff, appreciating their quick responses and proactive communication. However, some customers noted issues with customer service, reporting difficulties reaching live assistance, unhelpful responses, or problems with refunds and cancellations. A few also felt that property details were not always clearly disclosed, leading to issues like double bookings, unclear parking, or units not matching expectations. Additionally, some reviewers mentioned unexpected charges or pricing clarity problems after booking.

What people talk about most

Location

Consumers consistently express high satisfaction with the location, often describing it as great, perfect,... See more

Booking process

Reviewers mention positive feedback about the booking process, often describing it as easy, straightforward,... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent communication and... See more

Price

People report positive experiences with price, often finding great deals and affordable options that are... See more

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, kindness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Scarritt Bennett campus is very unique and beautiful. We enjoyed just walking around the buildings and looking at the architecture. The neighborhood is very nice. Communication with the host was e... See more

Rated 5 out of 5 stars

Our stay was wonderful! Whimstay saved us money on our stay which is always nice especially when it’s last minute. They were also quick to resolve any issues we had and answered any questions we had q... See more

Rated 5 out of 5 stars

I made a booking on whimstay for a last minute trip to Montreal which was cancelled after I made my booking. I immediately reached out to Whimstay and I must commend Tyler as his feedback and handling... See more

Company replied

Rated 5 out of 5 stars

The WHIMSTAY experience was awesome. Easy booking, great customer service and best of all..great price and great place. Our place in Chandler , AZ was top notch. We will most definitely be using WHIM... See more

Company replied


Company details

  1. Vacation Rental
  2. Beach Resort
  3. Cottage
  4. Mountain Cabin
  5. Pet-Friendly Accommodation
  6. Vacation Home Rental Agency

About Whimstay

Written by the company

Meet your secret weapon for last-minute getaways.

Whimstay makes booking vacation rentals feel easy and rewarding. We offer better prices, better service, and smarter timing—on the same homes you’ll find on Airbnb and Vrbo. With built-in price comparisons on every listing, you can see exactly how much you’re saving. On average, Whimstay travelers save 25 percent, or over $200 per trip.

And when plans change or questions come up, our customer support team is here to help. No bots, no runaround—just real people who care about your trip as much as you do.

We partner with top property managers to offer exclusive deals across the U.S., Canada, Mexico, the Caribbean, and now Europe. From cozy cabins to beachside villas, our growing portfolio is built for travelers who embrace spontaneity but never settle on quality.

Book confidently. Save instantly. Travel better.

Visit whimstay.com

We Believe In

Written by the company

Great Deals on Great Stays
Last-minute doesn’t mean settling for less. We hunt down incredible vacation rentals at prices that make spontaneous getaways actually doable.
People First, Always
Whether you’re a traveler looking for your next adventure or a host welcoming guests, we’ve got your back. Real support from real people who actually care about your experience.
See for Yourself
We show you exactly how much you’ll save compared to Airbnb and VRBO, right there on the same page. No hunting around different sites to compare: we do the work so you can see the savings upfront.

Contact info

Promotion box for Whimstay

Same Stays, Better Rates.

Whimstay has the same properties you love on Airbnb and Vrbo, for less

4.5

Excellent

TrustScore 4.5 out of 5

517 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(517)

168 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easily found an ideal listing to rent

Easily found an ideal listing to rent, easily booked, and there was great communication throughout the process and vacation time.

1 August 2025
Whimstay logo

Reply from Whimstay

It’s great to hear you found a great place at a great price and had a smooth experience from booking to your trip!

Rated 5 out of 5 stars
Whimstay logo

Reply from Whimstay

We’re happy to know your experience was smooth and seamless. Our team always responds quickly to make sure you have everything you need. Thanks for booking with Whimstay!

Rated 5 out of 5 stars

Great location in Asheville

Great location in Asheville! Easy to check in and out. Beautiful apartment in a beautiful neighborhood.

27 July 2025
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Reply from Whimstay

Sounds like an amazing stay in Asheville! We’re glad booking with a great deal on Whimstay helped make it easy!

Rated 5 out of 5 stars

Excellent experience!

Everything about our experience was excellent! The check-in, the communication the home, parking, neighborhood and price! Couldn’t ask for more!

27 July 2025
Whimstay logo

Reply from Whimstay

We’re thrilled to hear everything went so well with your trip. We're always here for you when you need anything! Thanks for booking with Whimstay.

Rated 5 out of 5 stars

Our stay at the studio cabin was great!!!

Our stay at the studio cabin was great! We enjoyed the cabin, the wildlife we saw, the proximity to Broken Bow lake and hot tub!! It was close enough to everything and far enough to be in nature. Thank you for letting us enjoy the cabin with our pups!

We’ll be sure to come back!!!

27 July 2025
Rated 1 out of 5 stars

Whimstay vs Kayak I had $5000 in my account and I had a…

I had $5000 in my account and I had a credit card w a $25,000 limit. I tried booking a $1700 rental -both cards were refused, when I called customer service, I got 0 help. AND got locked out after that. I went to kayak found a better rental, same location, hit pay and got an immediate positive response. So for the same money I got a better room, from kayak! I had never heard of whimstay before, I’ve used kayak a lot in the past. I’ll choose kayak from now on!!!!!!

29 July 2025
Unprompted review
Whimstay logo

Reply from Whimstay

Hi Linda, we're sorry to hear about the issues you had checking out. We are always happy to help, but it looks like we didn't receive any contact from you.

We're glad you found a good place to stay and we're here if you need any assistance booking in the future!

Rated 5 out of 5 stars

Not a planner...

We will use this site again to book family vacations. Due to our busy lifestyle with two boys in travel sports, we can't always plan too far in advance. This site was built for us. Love it. Easy to use and great communication throughout.

21 July 2025
Rated 4 out of 5 stars

So many positives about this rental

So many positives about this rental. Great kitchen with everything we needed, very clean and we could see and hear the ocean.the art was the best I've seen in a rental.
Like every rental we have ever had there are few things that would make it perfect.
Replace the screen door.
Better furniture in the living room. It just isn't comfortable.

27 July 2025
Rated 5 out of 5 stars

Our experience was incredible

Our experience was incredible, and I will definitely be using Whimstay again. The host was fantastic and answered questions proactively so we didn’t even have to ask. The space was great and it made the entire trip so much better..

19 July 2025
Rated 5 out of 5 stars

This property is beautiful

This property is beautiful, clean and has absolutely everything you need for a lake trip! The added touches of a welcome basket with snacks and the fresh flowers were great! We made use of the paddle boards, kayaks and the fire pit during our stay. I was also very impressed with the coffee bar and abundant spices and dishes provided. I will definitely be staying at this property again!

7 July 2025
Rated 5 out of 5 stars

Easy company to work with.

I had never heard of whimstay and was concerned it could be a scam but that couldn’t be farther from the truth. Not only is it a reputable company but the service they provided was top notch.

7 July 2025
Rated 5 out of 5 stars

Whimstay was so easy to use

Whimstay was so easy to use. Type in how many guest and where you want to go. You get a nice long list of options. Prices are good.
We have been going to the same event for 15 years. This year I decided I was tired of hotels. Whimstay popped up so I decided to try it. I am so glad we did!! Best decision ever!

7 July 2025

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