I bought a few bottes of the Primitivo when on offer in Sainsbury's. The wine is a good enough drink, the the bottle design needs reworking. I applaud the idea of the card outer, but I found it extrem... See more
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I am a big fan of the paper bottled wines - which are great to drink and make lovely gifts - so light and eco-friendly. Unfortunately my latest order got damaged in transit - but the speed of custome... See more
Company replied
Amazing wine from an amazing company. Excellent service - website straight forward & delivery free & next day. I have already highly recommended you to family & friends - one of whom has already used... See more
Company replied
Very smooth experience w order and delivery. The Pecorino is a lovely fresh, easy-drinking summer white - enjoyed it with seafood and pasta. Cardboard bottle is a practical alternative - light but stu... See more
Company replied
Company details
Written by the company
RETHINKING WINE DRINKING When in Rome is here to make drinking wine as much fun as it is in Italy. We bring you high quality craft wines at great value, whilst all the time minimising our impact on the environment.
Contact info
East Suite, 2nd Floor, Brimscombe Mills, Business Park,, GL5 2QG, Brimscome, Stroud, United Kingdom
- 01453 619273
- cheers@wheninromewine.com
- wheninromewine.com
4.6
Excellent
213 reviews
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Reply from When in Rome
Grazie for your excellent review, we really appreciate it! We're delighted to hear you received your order swiftly, and you love the product too. Salute!
Great wine and so much more convenient in cans
Great tasting wine and excellent fast convenient delivery
6 July 2023
Reply from When in Rome
Thank you Richard for your excellent review! We're delighted to hear your wine arrived swiftly and you appreciate the alternative formats we have to offer. Salute!
Excellent sustainable service
Quick delivery with updates from delivery provider. Great sustainable packaging !
12 July 2023
Reply from When in Rome
Thank you Andy for your excellent review, we really appreciate it! It's excellent to hear your wine delivery was smooth and you appreciate the more sustainable, alternative packaging we offer. Salute!
Good wine and delivered quickly.
Good wine and delivered quickly.
My main problem with when in Rome is the lack of availability of their their stock.
7 July 2023
Reply from When in Rome
Hi James. We're delighted to hear your order arrived swiftly and you enjoyed the wine too. We're very sorry you feel we lack in stock availability - we have recently experienced an increase demand and also launched a range of fantastic new liquids which have now landed in the UK. We'd be very happy to organise for one of our new canned wines to be sent to you to compensate for the missing items you've recently experienced? Please email us at ciao@wheninromewine.com and we can discuss this further with you. Best wishes, team WIR.
Delivery failed
Delivery failed. Photo taken by driver wasn't of my address. Now I have to wait in again...
6 July 2023
Reply from When in Rome
Hi Sue. We're sorry to hear your delivery failed. It seems like it was returned to our warehouse by DPD. I have now refunded you for your order in full. Please accept our apologies.
Speedy delivery and lovely packaging
Speedy delivery and lovely packaging - yet to try the wine
6 June 2023
Reply from When in Rome
Thank you Nigel for your excellent feedback. We're delighted to hear the wine arrived swiftly, and you appreciate the innovative packaging too. Salute!
Reply from When in Rome
Grazie Nicollette for leaving such an excellent review, we really appreciate it ! We're delighted to hear the wine arrived swiftly for you too. Salute !
Glass of wine ready whenever you want. u
Website easy to navigate.
Once you know what wine you like it makes sense to buy in this way.
Wine stays fresh for a long time once opened.
Order fulfilled and delivered timeously.
8 May 2023
Reply from When in Rome
Thank you for leaving such an excellent review, we really appreciate it! We agree our boxed wines are perfect for a delicious wine as and when you want. Salute!
Great product and easy ordering with…
Great product and easy ordering with quick delivery
15 April 2023
Reply from When in Rome
Thank you for your excellent feedback, we really appreciate it!
Great wine delivered really quickly
Great wine delivered really quickly. What's more to like?
29 March 2023
Interesting wine varieties in a new format
I have found the quality of wines great. You can go beyond the obvious choice of pinot grigio with less known grapes, sourced from independent producers: I love peduncolo rosso and ribolla gialla from Friuli. I tried the can format: ideal for when I want a glass on my own. Ordered online: good service.
25 March 2023
Reply from When in Rome
Grazie Mille Michele for your fantastic review! We're so glad you appreciate the alternative formats we have to offer and the authentic Italian grapes. Salute!
Love those cans
Great service, as always. Tried cans for the first time- perfect for pouring a small glass for two when you don't want to open a bottle.
21 March 2023
Reply from When in Rome
Grazie Mille William! We agree the cans are perfect for a little tipple as and when you like!
Reply from When in Rome
Grazie Mille Mark for you fantastic review, much appreciated by the When in Rome team!
When in Rome offers the best service
When in Rome always offer the best, personal service. I am happy to subscribe to their wine boxes for the foreseeable future.
28 February 2023
Reply from When in Rome
Grazie Mille Joanna for leaving such a wonderful review! We're delighted to hear you value our service. All the best, Team WiR.
Excellent eco friendy innovation as i…
Excellent eco friendy innovation as i know i dont know any other retailer that supply recyclable cardboard bottles. Obviously slightly higher price than boxes via a large wont name company.
I would totaly recommend as glass is the wrong way forward.
26 January 2023
Reply from When in Rome
Grazie Jules for your excellent feedback, much appreciated! We're so delighted to hear you appreciate the benefits of the innovative packaging alternatives we have to offer. Salute to saving the planet!
Quick and easy to order and delivered…
Quick and easy to order and delivered the next day. All the wines are very good, great to having less packaging. Will keep buying.
28 January 2023
Reply from When in Rome
Hi Jenny. Thank you for leaving such a great review, much appreciated. Salute !
Order WIR-3531
Order WIR-3531
I placed an order on 3rd Jan. The website says 48hr delivery but I still havent recieved the bottles.
3 January 2023
Reply from When in Rome
Hi Neha. We have contacted you privately via email regarding your order.
The taste of Umbria Quick delivery and the wine was…
Quick delivery and the wine was beautiful. Bought the Sangiovese box and having lived in Umbria for many years this was so good it took me back to my friends house who has sangiovese vines. It needs to breath in the glass and tastes even better if you can resist the temptation not to drink it
30 November 2022
Unprompted review
Reply from When in Rome
Grazie Stephenie for your excellent review, much appreciated! We're delighted this delicious Sangiovese took you away to the beautiful Italian vineyards. Salute!
A mixed bag
Good: simple, easy to navigate site, so the buying experience was fine.
Less good: no follow up email to tell me my wine had shipped, such that I had no idea it was arriving! Luckily I was in when it did, but given other companies issue sophisticated tracking info with an estimated time of delivery, this is an area for improvement
1 December 2022
Reply from When in Rome
Ciao Martin. Thank you for taking the time to leave feedback for us. We're delighted to hear your experience when purchasing the item was smooth. We're sorry to hear you did not receive tracking for your package, please note we have reported this to the relevant team and we will be investigating the route cause. All the best, team When in Rome.
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