Had a query evening before buying query answered early am. by 'simon' he sorted everything at the speed of light order placed same day delivered 2 days later. Very pleased with bins. Using them to ad... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Communication. I emailed as concerned if not home for delivery. I had an email and phone call straight back. A text and phone call then from delivery driver on the day. They did communication and the... See more
Company replied
2nd replacement bin lid. Bought cheapest available previously, busted in 3 years due to UV damage. This one is a proper job.
Company replied
Nice bins deliveries was very quick and easy. Delivery driver was very kind he called me I was at work ,and I asked him to ring my neighbour and they let him in and he left the bin in the passage for... See more
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Company details
- Waste Management Service
- Construction Equipment Supplier
- Construction Material Wholesaler
- Office Supply Store
- Office Supply Wholesaler
- School Supply Store
About Wheelie Bins
Written by the company
www.wheeliebins.co.uk is the home of wheeliebins. We have everything from your council standard sized 240 litre wheelie bin up to the large 4 wheeled 1100 litre wheelie bin all with our best price guaranteed promise.
Smaller quantities of bins are despatched on a next working day delivery, larger quantities, 4 wheeled bins and any adaptions may take a day or two longer to get to you. However you can always use the live chat, email or give us a call to get an ETA.
Wheelie bins is part of the established Jaydee Living Ltd group which was established in 2006 and has many thousands of happy customers. We have supplied the likes SSE, Cambridge University and Apple to name just a few.
What really sets us apart though is our customer service and product experience. All of our team have been with us at least 5 years and have a great understanding of all our wheelie bin and which products would be most suitable for you.
Shop By Wheelie Bin Size
Contact info
Unit 2 , GL51 9LT, Cheltenham, United Kingdom
- 01684 292727
- sales@wheeliebins.co.uk
- wheeliebins.co.uk
4.7
Excellent
289 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Slight issue but was rectified quickly.
Only 50% of the order was delivered initially. This was sorted out quickly and efficiently and the remainder delivered a couple of days later.
23 October 2024
Reply from Wheelie Bins
Hi Gordon,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.
Thank you again
Reply from Wheelie Bins
Hi,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service. I am sorry you have had this issue, we were not made aware there was an issue with the wheels.
Can you confirm if you are still having this issue?
Thank you again
Thank you for
7 October 2024
Reply from Wheelie Bins
Hi Semra,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.
Thank you again
Quality bin
Quality bin. Ordered the size of a normal council issued bin, not dissapoionted. Kept up to date with shipping and delivery notifications.
7 October 2024
Reply from Wheelie Bins
Hi Mary,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.
Thank you again
Reply from Wheelie Bins
Hi Patrick,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.
Thank you again
Delivered as expected and on time
24 September 2024
Reply from Wheelie Bins
Hi,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.
Thank you again
No contact /message or card left &…
No contact /message or card left & delivered to incorrect address. Fortunately that person left me a note and I drove to pick it up. Would not use again .
27 September 2024
Reply from Wheelie Bins
Hi,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service. I am sorry you have had this issue, I am glad to hear you have your bin and apologise we had not spoken to you before this about this issue, we were not made aware.
I will ask the courier to investigate the issue as they will only deliver when they have confirmation of a time that suits you and a map location.
Thank you again
Delivered on time and the product is…
Delivered on time and the product is fantastic
25 September 2024
Reply from Wheelie Bins
Hi Stephen,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.
Thank you again
Delivery very bad.
No issue with buying the product. We are still waiting for delivery. The delivery company texted me with a date and 3 hour window for delivery. The site is unmanned so I drove miles and sat for the 3 hours... I rang the delivery company who said that they couldn't deliver due to van breakdown and said would deliver next day (Thurs). Next message I get on Thursday says delivery is Saturday. Another waisted journey!
I messaged many times on your messaging system with no response. Communications with me was nil. Am not confident about Saturday.
26 September 2024
Reply from Wheelie Bins
Hi Timothy
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service. It is a shame the courier has been so disappointing. I can see the order was delivered on Saturday but I have launched an investigation into the poor communication and will hopefully avoid this again in the future
Thank you again
Wheelie bins
The bins are fine and what I expected.
They didn't turn up the first day I was told - reason "they were not on the van", but they did arrive at the second attempt.
16 September 2024
Reply from Wheelie Bins
Hi Timothy
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service. I shall investigate into why the bins were not on the van as this isn't great ffor a courier!
Thank you again
Reply from Wheelie Bins
Hi Theresa,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.
Thank you again
Good solid quality & value
Great quality bins! Good price. Caring delivery service who actually contact you and turn up when they say they will. All in all, I ordered more bins!!
16 September 2024
Reply from Wheelie Bins
Hi,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.
Thank you again
The ordering process was straight…
The ordering process was straight forward, bins where delivered on time and seem good quality.
19 August 2024
Reply from Wheelie Bins
Hi Ian,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.
Thank you again
Reply from Wheelie Bins
Hi Darren,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.
Thank you again
Reply from Wheelie Bins
Hi Michelle,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.
Thank you again
Reply from Wheelie Bins
Hi Daren,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.
Thank you again
Great bins
ordered online, competitively priced, easy and quick delivery two days later, just what I ordered.
5 August 2024
Reply from Wheelie Bins
Hi Peter,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.
Thank you again
I was kept informed every step of the…
I was kept informed every step of the way, no complaints at all
2 August 2024
Reply from Wheelie Bins
Hi Tony,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.
Thank you again
Reply from Wheelie Bins
Hi Stuart,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.
Thank you again
Reply from Wheelie Bins
Hi John,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.
Thank you again
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