Whatsupdoc Reviews 75

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Dr Shanil Naidoo has a calling for the patient most importantly and definitely for the medical industry, I have being assisted with the best possible assistance I could asked for, thorough consultat... See more

Rated 5 out of 5 stars

Dr Shanil was friendly and professional. Took into accou t all my concerns and provide great advice and a plan going forward. Would definitely recommend. I only made use of them cause my med aid is ex... See more

Rated 5 out of 5 stars

I couldn't lift my head off the bed, got my meds sorted in 10 mins and it was easy to use, I would love to see the app have a psychiatrist option, going to a face to face is hard ans they are like R3k... See more

Rated 5 out of 5 stars

The level of understanding and it’s a cost effective solution to my medical issues. I can afford the medication, but not the full on face to face doctors fees. It becomes a case of one or the other an... See more

Company details

  1. Medical Group

Written by the company

Online Doctors. Optimal Care. Everywhere. Not Feeling Well? Need a Script and Consult? Whatsup Doc is here for you, 24/7. You have access to medical advice and consultations anytime and anywhere. Receive Scripts on the go and have your medication delivered to your door.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

75 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Friendly and professional

Dr Shanil was friendly and professional. Took into accou t all my concerns and provide great advice and a plan going forward. Would definitely recommend. I only made use of them cause my med aid is exhausted and they consultation fee is so affordable and includes a script.

18 October 2024
Unprompted review
Rated 5 out of 5 stars

The best Dr's at your fingertips

Every time I interact with a dr on this channel it is always a good experience! They are affordable, yet they educate and provide more info that even my specialist. I would highly recommend them to anyone.

28 August 2024
Unprompted review
Rated 5 out of 5 stars

Repeat script

I struggled at first to get registered - please advise patients to also download the app from their play-store, and where to create a password, as this is not mentioned or re-directed.

On the other hand, my experience was beyond expectation! It was like sitting in an old-fashioned doctor's rooms. Dr Sewrathan is very friendly, thorough and assisted me so efficiently.

Thank you for this fantastic service - I will recommend to everyone I know!

20 December 2023
Unprompted review
Whatsupdoc logo

Reply from Whatsupdoc

Hello Lousanne. Hope you are well. Thank you so much for the positive feedback! An app download is not necessary 🙆 sometimes our medical filing system suggests that you can download their app but it is not required. Thank you for mentioning that issue though!

Rated 5 out of 5 stars

Awesome Service

Extremely convenient, especially Living on a farm quite far from town. The sign up is easy, exactly like filling in your patient forms at the doctor and you don’t have to wait in a waiting room and the doctors are actually on time. Thank you! Such a cool concept and service.

4 December 2023
Unprompted review
Rated 5 out of 5 stars

Helpful

Very friendly, efficient help. Also convenient from home. Script and sick note into my inbox.

22 November 2023
Unprompted review
Rated 4 out of 5 stars

Fantastic process

Simple process to follow, quick and easy.
The only issue would be that the consult is based on what I'm telling the doctor without it being verified.

31 October 2023
Unprompted review
Whatsupdoc logo

Reply from Whatsupdoc

Thank you for the positive feedback. Unfortunately patients misleading doctors is an industry wide issue, we take every precaution possible, including monitoring consultation, prescription and sick note patterns that are all linked to the patient's secure medical file. We also have strict guidelines when issuing medical documents and certain medications.

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